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  1. Cloudron Forum
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  3. cloudron will not install ubuntu 22.04 or 20.04

cloudron will not install ubuntu 22.04 or 20.04

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  • L Offline
    L Offline
    linuxpowerhouse
    wrote on last edited by
    #4

    it dose give me the "it seems like there is packages already installed issue, but i looked deeper into my proxmox dns and it looked like it changed.

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    • L Offline
      L Offline
      linuxpowerhouse
      wrote on last edited by linuxpowerhouse
      #5

      same issue this is the write out of unbound
      Screenshot_5.png

      it seems like when i install it on my server something breaks, the dns and the ability to finish the install. i never had this problem before or when i set up cloudron before. because now unbound is running , but it still can't upgrade or update packages.

      i get the "Some packages like nginx/docker/nodejs are already installed. Cloudron requires specific versions of these packages and will install them as part of it's installation. Please start with a fresh Ubuntu install and run this script again"

      i did a ./cloudron-setup --redo and got this

      Screenshot_6.png

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      • girishG Offline
        girishG Offline
        girish
        Staff
        wrote on last edited by
        #6

        @linuxpowerhouse What do you get when you run host us.archive.ubuntu.com ? Is that command failing and if so what is the error message?

        L 2 Replies Last reply
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        • girishG girish

          @linuxpowerhouse What do you get when you run host us.archive.ubuntu.com ? Is that command failing and if so what is the error message?

          L Offline
          L Offline
          linuxpowerhouse
          wrote on last edited by
          #7

          @girish Host us.archive.ubuntu.com not found: 2(SERVFAIL)

          but when i stop unbound i can get it working

          girishG 1 Reply Last reply
          0
          • girishG girish

            @linuxpowerhouse What do you get when you run host us.archive.ubuntu.com ? Is that command failing and if so what is the error message?

            L Offline
            L Offline
            linuxpowerhouse
            wrote on last edited by
            #8

            @girish Host us.archive.ubuntu.com not found: 2(SERVFAIL) fails, update fails and install fails

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            • L linuxpowerhouse

              @girish Host us.archive.ubuntu.com not found: 2(SERVFAIL)

              but when i stop unbound i can get it working

              girishG Offline
              girishG Offline
              girish
              Staff
              wrote on last edited by
              #9

              @linuxpowerhouse that is strange, how does it start working with just stopping unbound ? How does your /etc/resolve.conf look like ? It has only 127.0.0.1 right (which is where unbound is listening) ?

              As an additional thing to double check: Can you add do-ip6: false in the unbound config? For this edit /etc/unbound/unbound.conf.d/cloudron-network.conf and add the line in the server section.

              server:
                      port: 53
                      interface: 127.0.0.1
                      interface: 172.18.0.1
                      ip-freebind: yes
                      do-ip6: yes
                      access-control: 127.0.0.1 allow
                      access-control: 172.18.0.1/16 allow
                      cache-max-negative-ttl: 30
                      cache-max-ttl: 300
              

              Then, systemctl restart unbound and then again host us.archive.ubuntu.com.

              L 1 Reply Last reply
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              • girishG girish

                @linuxpowerhouse that is strange, how does it start working with just stopping unbound ? How does your /etc/resolve.conf look like ? It has only 127.0.0.1 right (which is where unbound is listening) ?

                As an additional thing to double check: Can you add do-ip6: false in the unbound config? For this edit /etc/unbound/unbound.conf.d/cloudron-network.conf and add the line in the server section.

                server:
                        port: 53
                        interface: 127.0.0.1
                        interface: 172.18.0.1
                        ip-freebind: yes
                        do-ip6: yes
                        access-control: 127.0.0.1 allow
                        access-control: 172.18.0.1/16 allow
                        cache-max-negative-ttl: 30
                        cache-max-ttl: 300
                

                Then, systemctl restart unbound and then again host us.archive.ubuntu.com.

                L Offline
                L Offline
                linuxpowerhouse
                wrote on last edited by
                #10

                @girish this is my /etc/resolv.conf file

                Screenshot_7.png

                im still getting the same issue. when its running i get the host server error

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                • L Offline
                  L Offline
                  linuxpowerhouse
                  wrote on last edited by
                  #11

                  Screenshot_8.png

                  i get this when i also tried to update,
                  and to maybe add a bit more when i went into the /etc/unbound/unbound.conf.d/cloudron-network.conf it was just 127.0.0.1 under the server section.

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                  • L Offline
                    L Offline
                    linuxpowerhouse
                    wrote on last edited by
                    #12

                    could it be a ubuntu version issue, or somthing that i am missing?

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                    • girishG Offline
                      girishG Offline
                      girish
                      Staff
                      wrote on last edited by
                      #13

                      @linuxpowerhouse I would start over to understand where the issue lies.

                      • Start with fresh ubuntu 22.04
                      • Does apt update work now?
                      • Next, apt install unbound
                      • Does apt update still work after this?
                      L 1 Reply Last reply
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                      • girishG Offline
                        girishG Offline
                        girish
                        Staff
                        wrote on last edited by
                        #14

                        If we can get (SSH) access to the server, then maybe we can help you debug this as well. If this is the case, then you can write to support@cloudron.io.

                        1 Reply Last reply
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                        • girishG girish

                          @linuxpowerhouse I would start over to understand where the issue lies.

                          • Start with fresh ubuntu 22.04
                          • Does apt update work now?
                          • Next, apt install unbound
                          • Does apt update still work after this?
                          L Offline
                          L Offline
                          linuxpowerhouse
                          wrote on last edited by
                          #15

                          @girish very weird, i did a fresh install, update works, and then install unbound (its running), and update still is working and the host comand

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                          • girishG Offline
                            girishG Offline
                            girish
                            Staff
                            wrote on last edited by
                            #16

                            @linuxpowerhouse ah, awesome. So, it must be some Cloudron issue then. What happens if you install Cloudron at this point ?

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                            • L Offline
                              L Offline
                              linuxpowerhouse
                              wrote on last edited by
                              #17

                              ill do it and get back to you.

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                              • L Offline
                                L Offline
                                linuxpowerhouse
                                wrote on last edited by
                                #18

                                okay, same issue. i get a failed install script. is there s a place i cant send the full log and maybe help you guys with the issue going on

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                                • girishG Offline
                                  girishG Offline
                                  girish
                                  Staff
                                  wrote on last edited by
                                  #19

                                  @linuxpowerhouse yes, you can put it in https://paste.cloudron.io . If it's private, please just send that link to support@cloudron.io .

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                                  • L Offline
                                    L Offline
                                    linuxpowerhouse
                                    wrote on last edited by
                                    #20

                                    okay, ill send them an email. even looking through the logs its hard to tell where the issue is coming from. i looked through other issues and thought it was a ubuntu version issue but ive updated and not updated so many times that its very weird to me that it stops right near the end. thank you for your help.

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                                    • girishG girish

                                      @linuxpowerhouse yes, you can put it in https://paste.cloudron.io . If it's private, please just send that link to support@cloudron.io .

                                      L Offline
                                      L Offline
                                      linuxpowerhouse
                                      wrote on last edited by
                                      #21

                                      @girish also this might be weird, but when echo nameserver 8.8.8.8 | sudo tee /etc/resolv.conf it fixes the download issue, i don't know if it correlates

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                                      • L Offline
                                        L Offline
                                        linuxpowerhouse
                                        wrote on last edited by linuxpowerhouse
                                        #22

                                        i have solved this issue by installing it into ubuntu 18.04 bionic, but when i upgrade or go to the main startup page i will not resolve the domain name i put in, i keep running into a lot of weird issues

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                                        • girishG Offline
                                          girishG Offline
                                          girish
                                          Staff
                                          wrote on last edited by
                                          #23

                                          @linuxpowerhouse Did you check the upgrading instructions at https://docs.cloudron.io/guides/upgrade-ubuntu-20/ ?

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