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  3. cloudron will not install ubuntu 22.04 or 20.04

cloudron will not install ubuntu 22.04 or 20.04

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installation
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  • girishG girish

    @linuxpowerhouse What do you get when you run host us.archive.ubuntu.com ? Is that command failing and if so what is the error message?

    L Offline
    L Offline
    linuxpowerhouse
    wrote on last edited by
    #7

    @girish Host us.archive.ubuntu.com not found: 2(SERVFAIL)

    but when i stop unbound i can get it working

    girishG 1 Reply Last reply
    0
    • girishG girish

      @linuxpowerhouse What do you get when you run host us.archive.ubuntu.com ? Is that command failing and if so what is the error message?

      L Offline
      L Offline
      linuxpowerhouse
      wrote on last edited by
      #8

      @girish Host us.archive.ubuntu.com not found: 2(SERVFAIL) fails, update fails and install fails

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      • L linuxpowerhouse

        @girish Host us.archive.ubuntu.com not found: 2(SERVFAIL)

        but when i stop unbound i can get it working

        girishG Offline
        girishG Offline
        girish
        Staff
        wrote on last edited by
        #9

        @linuxpowerhouse that is strange, how does it start working with just stopping unbound ? How does your /etc/resolve.conf look like ? It has only 127.0.0.1 right (which is where unbound is listening) ?

        As an additional thing to double check: Can you add do-ip6: false in the unbound config? For this edit /etc/unbound/unbound.conf.d/cloudron-network.conf and add the line in the server section.

        server:
                port: 53
                interface: 127.0.0.1
                interface: 172.18.0.1
                ip-freebind: yes
                do-ip6: yes
                access-control: 127.0.0.1 allow
                access-control: 172.18.0.1/16 allow
                cache-max-negative-ttl: 30
                cache-max-ttl: 300
        

        Then, systemctl restart unbound and then again host us.archive.ubuntu.com.

        L 1 Reply Last reply
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        • girishG girish

          @linuxpowerhouse that is strange, how does it start working with just stopping unbound ? How does your /etc/resolve.conf look like ? It has only 127.0.0.1 right (which is where unbound is listening) ?

          As an additional thing to double check: Can you add do-ip6: false in the unbound config? For this edit /etc/unbound/unbound.conf.d/cloudron-network.conf and add the line in the server section.

          server:
                  port: 53
                  interface: 127.0.0.1
                  interface: 172.18.0.1
                  ip-freebind: yes
                  do-ip6: yes
                  access-control: 127.0.0.1 allow
                  access-control: 172.18.0.1/16 allow
                  cache-max-negative-ttl: 30
                  cache-max-ttl: 300
          

          Then, systemctl restart unbound and then again host us.archive.ubuntu.com.

          L Offline
          L Offline
          linuxpowerhouse
          wrote on last edited by
          #10

          @girish this is my /etc/resolv.conf file

          Screenshot_7.png

          im still getting the same issue. when its running i get the host server error

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          • L Offline
            L Offline
            linuxpowerhouse
            wrote on last edited by
            #11

            Screenshot_8.png

            i get this when i also tried to update,
            and to maybe add a bit more when i went into the /etc/unbound/unbound.conf.d/cloudron-network.conf it was just 127.0.0.1 under the server section.

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            • L Offline
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              linuxpowerhouse
              wrote on last edited by
              #12

              could it be a ubuntu version issue, or somthing that i am missing?

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              • girishG Offline
                girishG Offline
                girish
                Staff
                wrote on last edited by
                #13

                @linuxpowerhouse I would start over to understand where the issue lies.

                • Start with fresh ubuntu 22.04
                • Does apt update work now?
                • Next, apt install unbound
                • Does apt update still work after this?
                L 1 Reply Last reply
                0
                • girishG Offline
                  girishG Offline
                  girish
                  Staff
                  wrote on last edited by
                  #14

                  If we can get (SSH) access to the server, then maybe we can help you debug this as well. If this is the case, then you can write to support@cloudron.io.

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                  • girishG girish

                    @linuxpowerhouse I would start over to understand where the issue lies.

                    • Start with fresh ubuntu 22.04
                    • Does apt update work now?
                    • Next, apt install unbound
                    • Does apt update still work after this?
                    L Offline
                    L Offline
                    linuxpowerhouse
                    wrote on last edited by
                    #15

                    @girish very weird, i did a fresh install, update works, and then install unbound (its running), and update still is working and the host comand

                    1 Reply Last reply
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                    • girishG Offline
                      girishG Offline
                      girish
                      Staff
                      wrote on last edited by
                      #16

                      @linuxpowerhouse ah, awesome. So, it must be some Cloudron issue then. What happens if you install Cloudron at this point ?

                      1 Reply Last reply
                      0
                      • L Offline
                        L Offline
                        linuxpowerhouse
                        wrote on last edited by
                        #17

                        ill do it and get back to you.

                        1 Reply Last reply
                        0
                        • L Offline
                          L Offline
                          linuxpowerhouse
                          wrote on last edited by
                          #18

                          okay, same issue. i get a failed install script. is there s a place i cant send the full log and maybe help you guys with the issue going on

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                          0
                          • girishG Offline
                            girishG Offline
                            girish
                            Staff
                            wrote on last edited by
                            #19

                            @linuxpowerhouse yes, you can put it in https://paste.cloudron.io . If it's private, please just send that link to support@cloudron.io .

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                            • L Offline
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                              linuxpowerhouse
                              wrote on last edited by
                              #20

                              okay, ill send them an email. even looking through the logs its hard to tell where the issue is coming from. i looked through other issues and thought it was a ubuntu version issue but ive updated and not updated so many times that its very weird to me that it stops right near the end. thank you for your help.

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                              • girishG girish

                                @linuxpowerhouse yes, you can put it in https://paste.cloudron.io . If it's private, please just send that link to support@cloudron.io .

                                L Offline
                                L Offline
                                linuxpowerhouse
                                wrote on last edited by
                                #21

                                @girish also this might be weird, but when echo nameserver 8.8.8.8 | sudo tee /etc/resolv.conf it fixes the download issue, i don't know if it correlates

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                                • L Offline
                                  L Offline
                                  linuxpowerhouse
                                  wrote on last edited by linuxpowerhouse
                                  #22

                                  i have solved this issue by installing it into ubuntu 18.04 bionic, but when i upgrade or go to the main startup page i will not resolve the domain name i put in, i keep running into a lot of weird issues

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                                  • girishG Offline
                                    girishG Offline
                                    girish
                                    Staff
                                    wrote on last edited by
                                    #23

                                    @linuxpowerhouse Did you check the upgrading instructions at https://docs.cloudron.io/guides/upgrade-ubuntu-20/ ?

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