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  3. Unable to reach dashboard site

Unable to reach dashboard site

Scheduled Pinned Locked Moved Unsolved Support
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    • R Offline
      R Offline
      robloxian
      wrote on last edited by
      #1

      After setup it redirects to the dashboard page but firefox keeps saying "unable to connect" no matter how much i try. DNS records are setup btw.

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      • nebulonN Away
        nebulonN Away
        nebulon
        Staff
        wrote on last edited by
        #2

        can you test from your laptop/pc if the domain resolves to the correct IP ?

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        • nebulonN nebulon marked this topic as a question on
        • R Offline
          R Offline
          robloxian
          wrote on last edited by robloxian
          #3

          i did a dns lookup and both the bare domain and the subdomain (my.) point to the correct IP. idk what to do else

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          • nebulonN Away
            nebulonN Away
            nebulon
            Staff
            wrote on last edited by
            #4

            what is the exact error you are seeing in the browser? Have you tried other browsers? Also you can send a mail to support@cloudron.io stating your expected IP and the domain, then we can check from here.

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            • R Offline
              R Offline
              robloxian
              wrote on last edited by
              #5

              i have sent a mail

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