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  3. Nextcloud not responding

Nextcloud not responding

Scheduled Pinned Locked Moved Nextcloud
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  • girishG girish

    @tadeas Do you have anything in the logs then? If you keep the log window open and restart the app, you will get a more "complete" log.

    T Offline
    T Offline
    tadeas
    wrote on last edited by
    #14

    @girish Based on the logs posted, do you have an idea how to go on with this?

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    • girishG girish

      @tadeas Do you have anything in the logs then? If you keep the log window open and restart the app, you will get a more "complete" log.

      T Offline
      T Offline
      tadeas
      wrote on last edited by
      #15

      @girish when I try to get the IP of the docker container with the not responding Nextcloud app

      docker exec 7380df23-9257-4154-b145-c80dbcbfc579 sh —c 'hostname —-ip-address’

      I get

      Error response from daemon: Container aeeeZbc4343b78fb205d9b9c55e79450694a60f 1b654272cfIc51754acabfc
      3f is restarting, wait until the container is running

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      • girishG girish

        @tadeas Do you have anything in the logs then? If you keep the log window open and restart the app, you will get a more "complete" log.

        T Offline
        T Offline
        tadeas
        wrote on last edited by tadeas
        #16

        @girish This then is the log for docker

        *Jun 08 11:17:23 tadeas systemd[1]: Started Docker Application Container Engine.
        Jun 08 11:17:23 tadeas dockerd[14056]: time="2023-06-08T09:17:23.776740149Z" level=info msg="API listen on /var/run/docker.sock"
        Jun 08 11:17:33 tadeas dockerd[14056]: time="2023-06-08T09:17:33.284827330Z" level=info msg="ignoring event" container=fe61b92479b251c5a041d910590686c73ca50ee6e77da26e69bdf80849336f49 module=libcontainerd namespace=moby topic=/tasks/delete type="*events.TaskDelete"
        Jun 08 11:17:33 tadeas dockerd[14056]: time="2023-06-08T09:17:33.966635957Z" level=info msg="ignoring event" container=aeee2bc4343b78fb205d9b9c55e79450694a60f1b654272cf9c51754acabfc3f module=libcontainerd namespace=moby topic=/tasks/delete type="*events.TaskDelete"
        Jun 08 11:17:41 tadeas dockerd[14056]: time="2023-06-08T09:17:41.583114294Z" level=info msg="ignoring event" container=aeee2bc4343b78fb205d9b9c55e79450694a60f1b654272cf9c51754acabfc3f module=libcontainerd namespace=moby topic=/tasks/delete type="*events.TaskDelete"
        Jun 08 11:17:41 tadeas dockerd[14056]: time="2023-06-08T09:17:41.845451237Z" level=info msg="ignoring event" container=fe61b92479b251c5a041d910590686c73ca50ee6e77da26e69bdf80849336f49 module=libcontainerd namespace=moby topic=/tasks/delete type="*events.TaskDelete"
        Jun 08 11:17:48 tadeas dockerd[14056]: time="2023-06-08T09:17:48.857881988Z" level=info msg="ignoring event" container=aeee2bc4343b78fb205d9b9c55e79450694a60f1b654272cf9c51754acabfc3f module=libcontainerd namespace=moby topic=/tasks/delete type="*events.TaskDelete"
        Jun 08 11:17:49 tadeas dockerd[14056]: time="2023-06-08T09:17:49.091000109Z" level=info msg="ignoring event" container=fe61b92479b251c5a041d910590686c73ca50ee6e77da26e69bdf80849336f49 module=libcontainerd namespace=moby topic=/tasks/delete type="*events.TaskDelete"
        Jun 08 11:17:54 tadeas dockerd[14056]: time="2023-06-08T09:17:54.559333319Z" level=info msg="ignoring event" container=aeee2bc4343b78fb205d9b9c55e79450694a60f1b654272cf9c51754acabfc3f module=libcontainerd namespace=moby topic=/tasks/delete type="*events.TaskDelete"
        Jun 08 11:17:54 tadeas dockerd[14056]: time="2023-06-08T09:17:54.933646328Z" level=info msg="ignoring event" container=fe61b92479b251c5a041d910590686c73ca50ee6e77da26e69bdf80849336f49 module=libcontainerd namespace=moby topic=/tasks/delete type="*events.TaskDelete"
        Jun 08 11:17:59 tadeas dockerd[14056]: time="2023-06-08T09:17:59.949410471Z" level=info msg="ignoring event" container=aeee2bc4343b78fb205d9b9c55e79450694a60f1b654272cf9c51754acabfc3f module=libcontainerd namespace=moby topic=/tasks/delete type="*events.TaskDelete"
        Jun 08 11:18:00 tadeas dockerd[14056]: time="2023-06-08T09:18:00.809874031Z" level=info msg="ignoring event" container=fe61b92479b251c5a041d910590686c73ca50ee6e77da26e69bdf80849336f49 module=libcontainerd namespace=moby topic=/tasks/delete type="*events.TaskDelete"
        Jun 08 11:18:07 tadeas dockerd[14056]: time="2023-06-08T09:18:07.044733887Z" level=info msg="ignoring event" container=aeee2bc4343b78fb205d9b9c55e79450694a60f1b654272cf9c51754acabfc3f module=libcontainerd namespace=moby topic=/tasks/delete type="*events.TaskDelete"
        Jun 08 11:18:07 tadeas dockerd[14056]: time="2023-06-08T09:18:07.597133145Z" level=info msg="ignoring event" container=fe61b92479b251c5a041d910590686c73ca50ee6e77da26e69bdf80849336f49 module=libcontainerd namespace=moby topic=/tasks/delete type="*events.TaskDelete"
        Jun 08 11:18:17 tadeas dockerd[14056]: time="2023-06-08T09:18:17.137968331Z" level=info msg="ignoring event" container=aeee2bc4343b78fb205d9b9c55e79450694a60f1b654272cf9c51754acabfc3f module=libcontainerd namespace=moby topic=/tasks/delete type="*events.TaskDelete"
        Jun 08 11:18:17 tadeas dockerd[14056]: time="2023-06-08T09:18:17.869097092Z" level=info msg="ignoring event" container=fe61b92479b251c5a041d910590686c73ca50ee6e77da26e69bdf80849336f49 module=libcontainerd namespace=moby topic=/tasks/delete type="*events.TaskDelete"
        Jun 08 11:18:33 tadeas dockerd[14056]: time="2023-06-08T09:18:33.771389179Z" level=info msg="ignoring event" container=aeee2bc4343b78fb205d9b9c55e79450694a60f1b654272cf9c51754acabfc3f module=libcontainerd namespace=moby topic=/tasks/delete type="*events.TaskDelete"
        Jun 08 11:18:35 tadeas dockerd[14056]: time="2023-06-08T09:18:35.553475443Z" level=info msg="ignoring event" container=fe61b92479b251c5a041d910590686c73ca50ee6e77da26e69bdf80849336f49 module=libcontainerd namespace=moby topic=/tasks/delete type="*events.TaskDelete"
        Jun 08 11:19:02 tadeas dockerd[14056]: time="2023-06-08T09:19:02.825913370Z" level=info msg="ignoring event" container=aeee2bc4343b78fb205d9b9c55e79450694a60f1b654272cf9c51754acabfc3f module=libcontainerd namespace=moby topic=/tasks/delete type="*events.TaskDelete"
        Jun 08 11:19:04 tadeas dockerd[14056]: time="2023-06-08T09:19:04.690648095Z" level=info msg="ignoring event" container=fe61b92479b251c5a041d910590686c73ca50ee6e77da26e69bdf80849336f49 module=libcontainerd namespace=moby topic=/tasks/delete type="*events.TaskDelete"
        Jun 08 11:19:39 tadeas dockerd[14056]: time="2023-06-08T09:19:39.567185708Z" level=error msg="Error setting up exec command in container aeee2bc4343b78fb205d9b9c55e79450694a60f1b654272cf9c51754acabfc3f: Container aeee2bc4343b78fb205d9b9c55e79450694a60f1b654272cf9c51754acabfc3f is restarting, wait until the container is running"
        Jun 08 11:19:57 tadeas dockerd[14056]: time="2023-06-08T09:19:57.029795197Z" level=info msg="ignoring event" container=aeee2bc4343b78fb205d9b9c55e79450694a60f1b654272cf9c51754acabfc3f module=libcontainerd namespace=moby topic=/tasks/delete type="*events.TaskDelete"
        Jun 08 11:19:59 tadeas dockerd[14056]: time="2023-06-08T09:19:59.168736798Z" level=info msg="ignoring event" container=fe61b92479b251c5a041d910590686c73ca50ee6e77da26e69bdf80849336f49 module=libcontainerd namespace=moby topic=/tasks/delete type="*events.TaskDelete"
        Jun 08 11:21:00 tadeas dockerd[14056]: time="2023-06-08T09:21:00.596425372Z" level=info msg="ignoring event" container=aeee2bc4343b78fb205d9b9c55e79450694a60f1b654272cf9c51754acabfc3f module=libcontainerd namespace=moby topic=/tasks/delete type="*events.TaskDelete"
        Jun 08 11:21:02 tadeas dockerd[14056]: time="2023-06-08T09:21:02.983611725Z" level=info msg="ignoring event" container=fe61b92479b251c5a041d910590686c73ca50ee6e77da26e69bdf80849336f49 module=libcontainerd namespace=moby topic=/tasks/delete type="*events.TaskDelete"
        Jun 08 11:22:03 tadeas dockerd[14056]: time="2023-06-08T09:22:03.806981176Z" level=info msg="ignoring event" container=aeee2bc4343b78fb205d9b9c55e79450694a60f1b654272cf9c51754acabfc3f module=libcontainerd namespace=moby topic=/tasks/delete type="*events.TaskDelete"
        Jun 08 11:22:06 tadeas dockerd[14056]: time="2023-06-08T09:22:06.401621040Z" level=info msg="ignoring event" container=fe61b92479b251c5a041d910590686c73ca50ee6e77da26e69bdf80849336f49 module=libcontainerd namespace=moby topic=/tasks/delete type="*events.TaskDelete"
        Jun 08 11:23:06 tadeas dockerd[14056]: time="2023-06-08T09:23:06.938708078Z" level=info msg="ignoring event" container=aeee2bc4343b78fb205d9b9c55e79450694a60f1b654272cf9c51754acabfc3f module=libcontainerd namespace=moby topic=/tasks/delete type="*events.TaskDelete"
        Jun 08 11:23:09 tadeas dockerd[14056]: time="2023-06-08T09:23:09.653124335Z" level=info msg="ignoring event" container=fe61b92479b251c5a041d910590686c73ca50ee6e77da26e69bdf80849336f49 module=libcontainerd namespace=moby topic=/tasks/delete type="*events.TaskDelete"
        Jun 08 11:23:10 tadeas dockerd[14056]: time="2023-06-08T09:23:10.344993373Z" level=error msg="collecting stats for fe61b92479b251c5a041d910590686c73ca50ee6e77da26e69bdf80849336f49: no such container"
        Jun 08 11:23:11 tadeas dockerd[14056]: time="2023-06-08T09:23:11.473463856Z" level=error msg="collecting stats for fe61b92479b251c5a041d910590686c73ca50ee6e77da26e69bdf80849336f49: no such container"
        Jun 08 11:24:10 tadeas dockerd[14056]: time="2023-06-08T09:24:10.622077992Z" level=info msg="ignoring event" container=aeee2bc4343b78fb205d9b9c55e79450694a60f1b654272cf9c51754acabfc3f module=libcontainerd namespace=moby topic=/tasks/delete type="events.TaskDelete"
        Jun 08 11:24:11 tadeas dockerd[14056]: time="2023-06-08T09:24:11.543530253Z" level=error msg="collecting stats for aeee2bc4343b78fb205d9b9c55e79450694a60f1b654272cf9c51754acabfc3f: no such container"
        Jun 08 11:24:12 tadeas dockerd[14056]: time="2023-06-08T09:24:12.986413618Z" level=info msg="ignoring event" container=fe61b92479b251c5a041d910590686c73ca50ee6e77da26e69bdf80849336f49 module=libcontainerd namespace=moby topic=/tasks/delete type="events.TaskDelete"

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        • T Offline
          T Offline
          tadeas
          wrote on last edited by
          #17

          When I put Nextcloud into repair mode, open the terminal, then and then do:

          occ status

          it says:

          Nextcloud is not installed - only a limited number of commands are available

          • installed: false
          • version: 26.0.2.1
          • versionstring: 26.0.2
          • edition:
          • maintenance: false
          • needsDbUpgrade: false
          • productname: Nextcloud
          • extendedSupport: false
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          • girishG girish

            @tadeas Do you have anything in the logs then? If you keep the log window open and restart the app, you will get a more "complete" log.

            T Offline
            T Offline
            tadeas
            wrote on last edited by
            #18

            @girish per https://docs.cloudron.io/apps/nextcloud/#fixing-a-broken-install I have set debug to true in the config

            in the logs, this does not produce anything new

            the log only cycles on: Healtheck error: Error: connect ECONNREFUSED 172.18.16.8:80

            should I abandon the install and somehow extract the data?

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            • T Offline
              T Offline
              tadeas
              wrote on last edited by
              #19

              I got the debug working. There was a problem with a volume that that was made available to nextcloud (but nextcloud doesn't depend on it for functionng, it is just data repository). I have removed the volumes, now that erro is gone.

              But the problem persists.

              In normal mode, Nextcloud doesn't start:

              Jun 09 12:43:40 => Healtheck error: Error: connect ECONNREFUSED 172.18.16.8:80
              Jun 09 12:43:40 ==> run migration
              Jun 09 12:43:40 Nextcloud is not installed - only a limited number of commands are available

              In recovery mode, it only produces this:

              Jun 09 12:44:40 => Healtheck error: Error: connect ECONNREFUSED 172.18.16.8:80

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              • T tadeas

                @girish it is ext4

                girishG Offline
                girishG Offline
                girish
                Staff
                wrote on last edited by
                #20

                @tadeas it seems permissions don't work on the volume . It's also mounted by via sshfs/fuse. I am not sure how well this works. Any reason not to use NFS if it is block storage?

                # chown root /mnt/storage_box/xx
                chown: changing ownership of 'xx': Permission denied
                
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                • girishG Offline
                  girishG Offline
                  girish
                  Staff
                  wrote on last edited by
                  #21

                  Turns out while that storage volume has the issue it was not really used.

                  The issue was that /app/data/config/config.php has the data directory set to /app/code/data instead of /app/data . Not sure how this happened. But resetting that config value makes it come up again.

                  T 1 Reply Last reply
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                  • girishG girish

                    @tadeas it seems permissions don't work on the volume . It's also mounted by via sshfs/fuse. I am not sure how well this works. Any reason not to use NFS if it is block storage?

                    # chown root /mnt/storage_box/xx
                    chown: changing ownership of 'xx': Permission denied
                    
                    T Offline
                    T Offline
                    tadeas
                    wrote on last edited by
                    #22

                    @girish I think this was a working solution two years ago and I have not touched it since then. It was only used to mount a directory so that it would be visible form Nextcloud. While looking for a solution I have removed it from nextcloud so that's why it was not used.

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                    • girishG girish

                      Turns out while that storage volume has the issue it was not really used.

                      The issue was that /app/data/config/config.php has the data directory set to /app/code/data instead of /app/data . Not sure how this happened. But resetting that config value makes it come up again.

                      T Offline
                      T Offline
                      tadeas
                      wrote on last edited by
                      #23

                      @girish Thanks a lot, i did not notice that.

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