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  3. panic mode: Update failed

panic mode: Update failed

Scheduled Pinned Locked Moved Solved Support
netcupupgrade
16 Posts 3 Posters 2.3k Views 3 Watching
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  • nebulonN Offline
    nebulonN Offline
    nebulon
    Staff
    wrote on last edited by
    #2

    Is this a physical server? Grub is the bootloader so if you end up there on reboot, then it means the linux/ubuntu system doesn't even start. Most likely it can't find the kernel to boot. Can you give as much context and errors you are seeing?

    RazielKanosR 1 Reply Last reply
    0
    • nebulonN nebulon

      Is this a physical server? Grub is the bootloader so if you end up there on reboot, then it means the linux/ubuntu system doesn't even start. Most likely it can't find the kernel to boot. Can you give as much context and errors you are seeing?

      RazielKanosR Offline
      RazielKanosR Offline
      RazielKanos
      wrote on last edited by
      #3

      @nebulon
      a9a2f9e2-4e1b-4237-84bb-d8c46dbddab0-grafik.png

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      • girishG girish referenced this topic on
      • RazielKanosR Offline
        RazielKanosR Offline
        RazielKanos
        wrote on last edited by
        #4

        during the update it asked me where i want to boot from and i've chose the hdd labled BOOT if that helps

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        • nebulonN Offline
          nebulonN Offline
          nebulon
          Staff
          wrote on last edited by
          #5

          Looks like it tries to do some network booting, is this a local physical server or some VPS or so?

          1 Reply Last reply
          1
          • RazielKanosR Offline
            RazielKanosR Offline
            RazielKanos
            wrote on last edited by
            #6

            VPS at NetCup

            1 Reply Last reply
            0
            • nebulonN Offline
              nebulonN Offline
              nebulon
              Staff
              wrote on last edited by
              #7

              ah I see, then you have to contact Netcup support about this as this is highly provider specific.

              1 Reply Last reply
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              • RazielKanosR Offline
                RazielKanosR Offline
                RazielKanos
                wrote on last edited by
                #8

                netcup is not willing to help - so i have to kill everything?

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                0
                • girishG Offline
                  girishG Offline
                  girish
                  Staff
                  wrote on last edited by
                  #9

                  @RazielKanos Oh, that's unfortunate (I mean isn't it their servers?) Anyway, do you have external backups i.e not on the server itself ? It's quite easy to restore from backups.

                  RazielKanosR 1 Reply Last reply
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                  • RazielKanosR Offline
                    RazielKanosR Offline
                    RazielKanos
                    wrote on last edited by
                    #10

                    great, well my plan is to install directly ubuntu 22 than and install the latest cloudron version on that 🙂 yeah, luckily i have all my cloudron backups on my HDD

                    1 Reply Last reply
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                    • girishG girish

                      @RazielKanos Oh, that's unfortunate (I mean isn't it their servers?) Anyway, do you have external backups i.e not on the server itself ? It's quite easy to restore from backups.

                      RazielKanosR Offline
                      RazielKanosR Offline
                      RazielKanos
                      wrote on last edited by
                      #11

                      @girish Yeah, well they say they are just responsible for the hardware to run, but if ifuck something up i am on my own 😞

                      1 Reply Last reply
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                      • girishG Offline
                        girishG Offline
                        girish
                        Staff
                        wrote on last edited by
                        #12

                        @RazielKanos If possible, don't nuke the server yet. Instead, create a new server to restore (just in case, you need access to the old server).

                        1 Reply Last reply
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                        • RazielKanosR Offline
                          RazielKanosR Offline
                          RazielKanos
                          wrote on last edited by
                          #13

                          @girish I just have this one unfortunately, still in my "trying phase" 😄

                          Oh btw, NetCup seemingly doesn't offer any preinstalled Cloudron any longer. I installed Ubunty 18 with Cloudron already preinstalled in November last year, but that option now is gone, they just have naked Ubuntu 20 and 22

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                          • girishG Offline
                            girishG Offline
                            girish
                            Staff
                            wrote on last edited by
                            #14

                            In some ways that's good, their cloudron image was very outdated , last I checked. Best to install it with the install script at https://cloudron.io/get.html .

                            BTW, in your case, you have to install with ./cloudron-setup --version 7.4.2 (otherwise, you will get 7.5.0). Your backups are based on 7.4.2

                            1 Reply Last reply
                            1
                            • RazielKanosR Offline
                              RazielKanosR Offline
                              RazielKanos
                              wrote on last edited by
                              #15

                              Thanks for the advice, Installation is running 🙂

                              1 Reply Last reply
                              1
                              • RazielKanosR Offline
                                RazielKanosR Offline
                                RazielKanos
                                wrote on last edited by
                                #16

                                All went well, apps are restored and all is running as intended 😄

                                1 Reply Last reply
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                                • nebulonN nebulon marked this topic as a question on
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