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  3. Backup upload errors

Backup upload errors

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backupsscaleway
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  • T Offline
    T Offline
    timmeh
    wrote on last edited by girish
    #1

    My backup instance started throwing errors since yesterday. I am not sure what's up here. Please find the error log below (I removed the encrypted names).

    Backup failed: Error uploading snapshot/app_<xxxx>/<yyyy>. Message: The specified bucket does not exist. HTTP Code: NoSuchBucket. Logs are available here. Will be retried in 4 hours
    

    This repeated three more times in a similar way but with a different file:

    Backup failed: Error uploading snapshot/app_<xxyy>/<yyzz>/<yyaa>. Message: The specified bucket does not exist. HTTP Code: NoSuchBucket. Logs are available here. Will be retried in 4 hours
    

    I thought I'd give it a day but it threw 4 more errors the next day. Different error though.

    Backup failed: Error copying snapshot/app_<xxxx>/<yybb>/<yycc>/<yydd>/<yyee>/<yyff>/<yygg> (161696960 bytes): OperationAborted OperationAborted: A conflicting conditional operation is currently in progress against this resource. Please try again.. Logs are available here. Will be retried in 4 hours
    

    I have a Scaleway bucket and found no files of yesterday's backups (4x NoBucket error). I did find four folders containing the four attempts that got aborted the day after (my bucket size exploded, lol..)

    Any ideas on how to solve this?

    N 1 Reply Last reply
    0
    • T timmeh

      My backup instance started throwing errors since yesterday. I am not sure what's up here. Please find the error log below (I removed the encrypted names).

      Backup failed: Error uploading snapshot/app_<xxxx>/<yyyy>. Message: The specified bucket does not exist. HTTP Code: NoSuchBucket. Logs are available here. Will be retried in 4 hours
      

      This repeated three more times in a similar way but with a different file:

      Backup failed: Error uploading snapshot/app_<xxyy>/<yyzz>/<yyaa>. Message: The specified bucket does not exist. HTTP Code: NoSuchBucket. Logs are available here. Will be retried in 4 hours
      

      I thought I'd give it a day but it threw 4 more errors the next day. Different error though.

      Backup failed: Error copying snapshot/app_<xxxx>/<yybb>/<yycc>/<yydd>/<yyee>/<yyff>/<yygg> (161696960 bytes): OperationAborted OperationAborted: A conflicting conditional operation is currently in progress against this resource. Please try again.. Logs are available here. Will be retried in 4 hours
      

      I have a Scaleway bucket and found no files of yesterday's backups (4x NoBucket error). I did find four folders containing the four attempts that got aborted the day after (my bucket size exploded, lol..)

      Any ideas on how to solve this?

      N Offline
      N Offline
      NCKNE
      wrote on last edited by
      #2

      @timmeh scaleway is/was facing an issue with their object based storage in Amsterdam:
      https://status.scaleway.com/incident/775
      I was facing the same issue and just created a new bucket and used that one for backups. Should be fixed on the scaleway side soon though.

      1 Reply Last reply
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      • girishG Offline
        girishG Offline
        girish
        Staff
        wrote on last edited by
        #3

        @timmeh let us know if @NCKNE's workaround works or not.

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