Perhaps it is time to think about alternatives
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@Sam_uk what about Matrix is not GDPR compliant? Is it the federation angle?
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it's still possible, but you have to make sure ppl give their consent before they join your server
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Very interesting conversation. We are RocketChat users on Cloudron (the app which first brought us in). More and more annoyances (lack of notifications), slowly but surely. Microsoft style Embrace-Extend-Extinguish, except this time it's the RocketChat management team suffocating their own open source version.
Perhaps it's time to freeze the RocketChat updates or even to offer a forked long term version where notifications actually work?
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Anyone aware of any apps built using https://swellrt.org ?
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@robi How is swellrt.org relevant to RocketChat?
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@foliovision it's an alternative
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Doesn't look like much of an alternative to me.
I must say the link spam to your paid healing business and buy me a coffee and paypal me seems a bit weird. You're a regular member so it's not up to me to judge.
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@foliovision said in Perhaps it is time to think about alternatives:
Doesn't look like much of an alternative to me.
Then you must not be a developer or someone who envisions investing in developing a chat solution for your needs.
Thanks for the screenie, those stats look great!
Although I prefer dark mode.
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@robi said in Perhaps it is time to think about alternatives:
someone who envisions investing in developing a chat solution for your needs.
No I don't want to invest in developing a chat solution. I'd like to replace RocketChat with a reliable and perhaps less-featured open source alternative. I would definitely be up to contribute to such a project (donation) and some code fixes where we find rough edges, if the app is mostly PHP/JS.
What really bothers me about open source projects like RocketChat is when they use AWS infrastructure for their paid hosting. We seek and support non-US jurisdiction open source apps as we would like to retain our privacy, not have it secretly undermined by tying directly back into big data. I.e. at one point we were subscribers to the paid service but the AWS infrastructure annoyed us enough along with the constantly changing prices and business model to leave.
Ah well, at least RocketChat's weirdness prompted me to look hard enough to find Cloudron, and we now run about five of nine core services on open source software. We've loved no more mandatory updates (except with RocketChat, which really should be locked down on the last privacy friendly version with just security fixes). We would be very happy to look at something simpler. NextCloud alas is not it. There's just too many moving parts and updates and creaky joints there, it almost requires a full-time admin.
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To pile in on Rocket.chat, I read recently, but didn't take time to investigate, that they are also restricting numbers to 20. Users in a call, something like that.
When I was looking at Rocket.Chat a while ago, I compared it against Zulip, and found Zulip (and particularly their nice developers) to be the winner.
https://forum.cloudron.io/topic/1220/zulip-powerful-open-source-group-chat?_=1701894962066
The call quality on Nextcloud is excellent. Thanks for recommending that earlier.
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@foliovision Happily moved from RocketChat to Nextcloud Talk, been fast, reliable, well-liked by all users, and the least admin of any system I know. Don't know what your expectations are from FOSS, but there's some real-world experience with a few hundred users to include in your consideration.
Web Design https://www.evergreen.je
Development https://brandlight.org
Life https://marcusquinn.com -
@marcusquinn Marcus, I noticed your crowing about NextCloud talk higher in the thread. It caught my eye. My own experience with NextCloud file sharing and address sync has been painful enough over the course of years (partly Apple's fault) that I'm not keen to rely more on NextCloud. It's been a high maintenance slog. Probably for hundreds of users it's worth it but certainly not for half a dozen users.
To be honest, until relatively recently our RocketChat experience has been much better. We were early users and really loved this app, it's just become so community unfriendly.
@LoudLemur I'll take a look at Zulip. Thanks for the suggestion.
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@girish Yes mainly. It just seemed too complicated for me to sign off as GDPR compliant for our org.
Some or all of these criticisms may be valid
https://github.com/libremonde-org/paper-research-privacy-matrix.org/blob/master/part2/README.mdOr maybe not, I didn't have the time or inclination to work it out and just went with Mattermost instead
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@Sam_uk We looked at Mattermost at the time we first considered RocketChat, many years ago. There were some issues then (about five years ago). What are the limitations of Mattermost in 2023?
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For anyone who is reading along, Zulip pricing (
if one decides to host with them and not on Cloudron– oops there is no Cloudron version) is per user at about $7/month. We strongly dislike per user pricing (even if it would often be in our favour these days) as it discourages employing people part-time or giving the full team access to tools. We are not looking for another package to manage ourselves (we do manage our own FreeScout and use it intensively enough to make doing so worthwhile, plus it gets FreeScout on the our .com domain rather than the .org) so we are really looking at what chat applications is in the Cloudron repository.- RocketChat is great but gradually squeezing out open source and has privacy issues.
- Mastodon is overkill (we're not trying to build an international open communication platform or federate)
- Matrix seems too complicated
- TeamSpeak seems intriguing but more focused on VOIP than we need
- Element could work but we are unfamiliar with it
- The Lounge – IRC (we happily used vanilla XMPP for years) seems like a step backwards (poor file handling) but is a barebones option which could suit us
- Mattermost – the category of application for which we are looking, lost out the sweepstakes to RocketChat years ago as perhaps Mattermost was not on Cloudron back then and there were some severe limitations to the open source version.
This post is not advocating for Zulip or adding yet more chat applications to the already overburdened Cloudron team. It's just exploring what the best option might be out of what is there already. Element looks a lot like RocketChat/Zulip. Does anybody out there have feedback on how it is to run Element on Cloudron and/or in production?
We'd be giving up the option of livechat on our website but the RocketChat livechat is not great and we're not using it much this year. (RocketChat calls live chat Omnichannel).
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https://forum.cloudron.io/topic/1220/zulip-powerful-open-source-group-chat?_=1702033809412
On Cloudron, one would install matrix as the server and then element as a client which users could interface with using their web-browser. There is also an option to download a desktop element client. Element might be a bit complex looking to those less familiar with computers.
I hope that Cloudron supports XMPP by offering ejabberd.
https://forum.cloudron.io/topic/2486/ejabberd-robust-scalable-and-extensible-realtime-server-using-xmpp-mqtt-and-sip?_=1702033809416 -
Thanks for the info @LoudLemur. You said in Perhaps it is time to think about alternatives:
On Cloudron, one would install matrix as the server and then element as a client which users could interface with using their web-browser.
There's nothing on the Cloudron Element info page to indicate dependency on an external Matrix server. It looks like Element would run freestanding. If this is not the case, the Cloudron info page for Element should probably show that dependency.
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