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  1. Cloudron Forum
  2. EspoCRM
  3. Outbound email settings being overwritten when app is restarted

Outbound email settings being overwritten when app is restarted

Scheduled Pinned Locked Moved EspoCRM
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  • C Offline
    C Offline
    ccfu
    wrote on last edited by
    #7

    @girish Thanks for replying. Yes, the use case is to configure a different outbound mailer in Espo. Espo differentiates between outbound settings for system emails (configured by Cloudron) and outbound settings for individual mail accounts. You can actually deactivate the SMTP settings for system emails to use the settings from another mail account but this configuration is then also overwritten.

    If it is indeed trivial to do, I would very much appreciate the option being added here.

    girishG 1 Reply Last reply
    1
    • C ccfu

      @girish Thanks for replying. Yes, the use case is to configure a different outbound mailer in Espo. Espo differentiates between outbound settings for system emails (configured by Cloudron) and outbound settings for individual mail accounts. You can actually deactivate the SMTP settings for system emails to use the settings from another mail account but this configuration is then also overwritten.

      If it is indeed trivial to do, I would very much appreciate the option being added here.

      girishG Offline
      girishG Offline
      girish
      Staff
      wrote on last edited by girish
      #8

      @ccfu said in Outbound email settings being overwritten when app is restarted:

      Espo differentiates between outbound settings for system emails (configured by Cloudron) and outbound settings for individual mail accounts.

      So, your use case is to select an existing email account (in EspoCRM) as the system mail configuration ? Trying to understand why the system mail cannot use Cloudron mail itself.

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      • C Offline
        C Offline
        ccfu
        wrote on last edited by
        #9

        @girish It can in theory use Cloudron for system mail but there is a bug in Espo which converts 4-digit port numbers to amounts with a thousand separator: 2525 -> 2,525 so the settings are invalid. Independently from that, however, we want to be able to use an external mailserver configuration here and not have it overwritten.

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        • C Offline
          C Offline
          ccfu
          wrote on last edited by
          #10

          @girish Just following up on this, I wonder whether it wouldn't in fact make sense (not just for Espo) to only writing the email settings on initial install. I may be missing something of course, but I don't see any obvious reason to write the setting on app restarts since if they have been changed in the app there was probably a reason for doing so, and if they haven't been changed they don't need updating. Alternatively, would it not be worth considering setting the flag to "app manages email" for all apps as a rule (unless there is a good reason not to) rather than only for some apps (unless there is a good reason to do so)?

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          • nebulonN Offline
            nebulonN Offline
            nebulon
            Staff
            wrote on last edited by
            #11

            The Cloudron packages are written in a way so they always try to ensure the expected state on every restart. This helps if apps crash mid-way or the user accidentally misconfigured something. Also the platform may change the addon (database/mail/..) details without the app knowing. So it would restart the app and the new settings will be applied.

            For cases where the admin explicitly wants to maintain those settings on their own, we have this optional flag where it makes sense. So far this wasn't asked for espo yet.

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            • C Offline
              C Offline
              ccfu
              wrote on last edited by
              #12

              @nebulon Thanks for the explanation. Then I can see why it is good to write the configuration on a restart but I would then like to request the flag to maintain settings in the app also be added to Espo.

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              • nebulonN Offline
                nebulonN Offline
                nebulon
                Staff
                wrote on last edited by
                #13

                Yes, I have added to my list.

                1 Reply Last reply
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                • C Offline
                  C Offline
                  ccfu
                  wrote on last edited by
                  #14

                  @nebulon Thank you!

                  1 Reply Last reply
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                  • C Offline
                    C Offline
                    ccfu
                    wrote on last edited by
                    #15

                    @nebulon Any ETA on this? The latest app update once again overwrote the mail settings and because the port is still being saved as 2,525, the default settings don't work either.

                    girishG 1 Reply Last reply
                    0
                    • C ccfu

                      @nebulon Any ETA on this? The latest app update once again overwrote the mail settings and because the port is still being saved as 2,525, the default settings don't work either.

                      girishG Offline
                      girishG Offline
                      girish
                      Staff
                      wrote on last edited by
                      #16

                      @ccfu I guess we have two options . We report issue upstream and can also submit a fix upstream to fix the port separator issue. Alternately, we have to make email configuration optional in the Cloudron package. We prefer the former since the larger project will benefit . What do you think?

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                      • C Offline
                        C Offline
                        ccfu
                        wrote on last edited by
                        #17

                        @girish I would also be happy with the former. I suspect most people have 2- or 3-digit port numbers so this has not been an issue for the developers up to now.

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                        • imc67I Offline
                          imc67I Offline
                          imc67
                          translator
                          wrote on last edited by
                          #18

                          Strange that you experienced issues with the port number, ours (2 EspoCRM instances) never had any issue and the port number is automatically set at 2.525

                          1 Reply Last reply
                          1
                          • C Offline
                            C Offline
                            ccfu
                            wrote on last edited by
                            #19

                            @imc67 Interesting it works for you. Maybe I need to revisit this this. Perhaps it makes a difference that in your case it is 2.525 and in ours 2,525 because of our settings, but either would be invalid port numbers.

                            imc67I girishG 2 Replies Last reply
                            0
                            • C ccfu

                              @imc67 Interesting it works for you. Maybe I need to revisit this this. Perhaps it makes a difference that in your case it is 2.525 and in ours 2,525 because of our settings, but either would be invalid port numbers.

                              imc67I Offline
                              imc67I Offline
                              imc67
                              translator
                              wrote on last edited by
                              #20

                              @ccfu in the config.php it shows as:

                              'smtpPort' => '2525',
                              

                              so I guess it's just a GUI "thing"?

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                              • C ccfu

                                @imc67 Interesting it works for you. Maybe I need to revisit this this. Perhaps it makes a difference that in your case it is 2.525 and in ours 2,525 because of our settings, but either would be invalid port numbers.

                                girishG Offline
                                girishG Offline
                                girish
                                Staff
                                wrote on last edited by
                                #21

                                @ccfu yes, can you please test again and let us know?

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                                • nebulonN Offline
                                  nebulonN Offline
                                  nebulon
                                  Staff
                                  wrote on last edited by
                                  #22

                                  I have just hit this problem as well on a fresh installation while looking at customer one. Not yet clear what the issue is but will keep this updated.

                                  1 Reply Last reply
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                                  • nebulonN Offline
                                    nebulonN Offline
                                    nebulon
                                    Staff
                                    wrote on last edited by
                                    #23

                                    https://github.com/espocrm/espocrm/issues/3010 is for the UI fixes, but seems like upstream can't actually reproduce this...

                                    1 Reply Last reply
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                                    • girishG Offline
                                      girishG Offline
                                      girish
                                      Staff
                                      wrote on last edited by
                                      #24

                                      Looks like https://github.com/espocrm/espocrm/issues/3010 got fixed

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                                      • C Offline
                                        C Offline
                                        ccfu
                                        wrote on last edited by ccfu
                                        #25

                                        Apologies for forgetting to reply again in this thread and confirm the problem still existed. Thanks for reporting it upstream. Looks like it could in fact be reproduced and has been fixed.

                                        The group account solution is what I had been using up to now but this had to be reset every time there was an update or the app was restarted.

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                                        • T Offline
                                          T Offline
                                          Thimm
                                          wrote on last edited by
                                          #26

                                          +1 for adding the optional flag or provide another option so that the changed email settings persist

                                          1 Reply Last reply
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