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  3. Logging into Cloudron with OpenID Fails After Update to 7.7.0

Logging into Cloudron with OpenID Fails After Update to 7.7.0

Scheduled Pinned Locked Moved Solved Support
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  • nebulonN Away
    nebulonN Away
    nebulon
    Staff
    wrote on last edited by
    #10

    Seems like the server has some issue with ipv6 connectivity then. Try to disable it on the server side and (if setup) remove the AAAA DNS records. Just to rule out that potential issue angle for now.

    Depending on your server provider you may or may not able to disable it there, otherwise sysctl -w net.ipv6.conf.all.disable_ipv6=1 might work.

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    • P Offline
      P Offline
      pathab
      wrote on last edited by
      #11

      Ok, I have now deleted the DNS setting, deactivated the IPv6 setting and restarted the server. Now OpenID no longer works for all apps and https://my.domain.com/.well-known/openid-configuration is no longer accessible.
      But now I was able to perform a completely fresh installation of Surfer. However, the login via OpenID does not work there either.
      grafik.png

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      • nebulonN Away
        nebulonN Away
        nebulon
        Staff
        wrote on last edited by
        #12

        If you open a webterminal into any app, can you curl -v https://my.yourdomain.com/.well-known/openid-configuration if not, does the DNS resolve correctly? If yes, I guess it is also a hairpinning issue then.

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        • P Offline
          P Offline
          pathab
          wrote on last edited by
          #13

          Yes, the IP is resolved correctly. But without response. Could it be that this nginx route is no longer working properly?

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          • girishG Offline
            girishG Offline
            girish
            Staff
            wrote on last edited by
            #14

            @pathab does curl -4 -v https://my.yourdomain.com/.well-known/openid-configuration work? This forces IPv4. Maybe some caching issue somewhere is causing a IPv6 query.

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            • P Offline
              P Offline
              pathab
              wrote on last edited by
              #15

              Unfortunately, it's the same story.

              girishG 1 Reply Last reply
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              • P pathab

                Unfortunately, it's the same story.

                girishG Offline
                girishG Offline
                girish
                Staff
                wrote on last edited by girish
                #16

                @pathab what is the output? also, does the curl not work only on the server or from anywhere?

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                • P Offline
                  P Offline
                  pathab
                  wrote on last edited by
                  #17

                  the output is the same everywhere

                  *   Trying xxx.xxx.xxx.xxx:443...
                  * connect to xxx.xxx.xxx.xxx port 443 failed: Connection timed out
                  * Failed to connect to my.domain.com port 443 after 131026 ms: Connection timed out
                  * Closing connection 0
                  curl: (28) Failed to connect to my.domain.com port 443 after 131026 ms: Connection timed out
                  
                  girishG 1 Reply Last reply
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                  • P pathab

                    the output is the same everywhere

                    *   Trying xxx.xxx.xxx.xxx:443...
                    * connect to xxx.xxx.xxx.xxx port 443 failed: Connection timed out
                    * Failed to connect to my.domain.com port 443 after 131026 ms: Connection timed out
                    * Closing connection 0
                    curl: (28) Failed to connect to my.domain.com port 443 after 131026 ms: Connection timed out
                    
                    girishG Offline
                    girishG Offline
                    girish
                    Staff
                    wrote on last edited by girish
                    #18

                    @pathab are you hosting at home? If so, https://docs.cloudron.io/troubleshooting/#hairpin-nat is the most likely issue. Your network has no mechanism to reach itself via public IP.

                    But, before we go into this, another test. Can you try to curl that URL from another network altogether ? Say via your mobile phone network or equivalent? Does that work ?

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                    • P Offline
                      P Offline
                      pathab
                      wrote on last edited by
                      #19

                      It seems like you're right and the new modem is the problem, sorry I forgot to mention that - didn't expect that to be the cause. (Because cloudron has been running very smoothly for over a year now).
                      Well, I have now moved the server to a VPS. Everything seems to be working there now. I will try to get my cloudron home server up and running again at a later date. Thank you very much for your time and support!

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                      • P Offline
                        P Offline
                        pathab
                        wrote on last edited by
                        #20

                        btw. I just love how easy it is to transfer cloudron to a new server!

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                        • girishG Offline
                          girishG Offline
                          girish
                          Staff
                          wrote on last edited by
                          #21

                          @pathab ah nice, great you found the root cause!

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