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  3. Logging into Cloudron with OpenID Fails After Update to 7.7.0

Logging into Cloudron with OpenID Fails After Update to 7.7.0

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  • nebulonN Offline
    nebulonN Offline
    nebulon
    Staff
    wrote on last edited by
    #12

    If you open a webterminal into any app, can you curl -v https://my.yourdomain.com/.well-known/openid-configuration if not, does the DNS resolve correctly? If yes, I guess it is also a hairpinning issue then.

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    • P Offline
      P Offline
      pathab
      wrote on last edited by
      #13

      Yes, the IP is resolved correctly. But without response. Could it be that this nginx route is no longer working properly?

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      • girishG Offline
        girishG Offline
        girish
        Staff
        wrote on last edited by
        #14

        @pathab does curl -4 -v https://my.yourdomain.com/.well-known/openid-configuration work? This forces IPv4. Maybe some caching issue somewhere is causing a IPv6 query.

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        • P Offline
          P Offline
          pathab
          wrote on last edited by
          #15

          Unfortunately, it's the same story.

          girishG 1 Reply Last reply
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          • P pathab

            Unfortunately, it's the same story.

            girishG Offline
            girishG Offline
            girish
            Staff
            wrote on last edited by girish
            #16

            @pathab what is the output? also, does the curl not work only on the server or from anywhere?

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            • P Offline
              P Offline
              pathab
              wrote on last edited by
              #17

              the output is the same everywhere

              *   Trying xxx.xxx.xxx.xxx:443...
              * connect to xxx.xxx.xxx.xxx port 443 failed: Connection timed out
              * Failed to connect to my.domain.com port 443 after 131026 ms: Connection timed out
              * Closing connection 0
              curl: (28) Failed to connect to my.domain.com port 443 after 131026 ms: Connection timed out
              
              girishG 1 Reply Last reply
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              • P pathab

                the output is the same everywhere

                *   Trying xxx.xxx.xxx.xxx:443...
                * connect to xxx.xxx.xxx.xxx port 443 failed: Connection timed out
                * Failed to connect to my.domain.com port 443 after 131026 ms: Connection timed out
                * Closing connection 0
                curl: (28) Failed to connect to my.domain.com port 443 after 131026 ms: Connection timed out
                
                girishG Offline
                girishG Offline
                girish
                Staff
                wrote on last edited by girish
                #18

                @pathab are you hosting at home? If so, https://docs.cloudron.io/troubleshooting/#hairpin-nat is the most likely issue. Your network has no mechanism to reach itself via public IP.

                But, before we go into this, another test. Can you try to curl that URL from another network altogether ? Say via your mobile phone network or equivalent? Does that work ?

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                • P Offline
                  P Offline
                  pathab
                  wrote on last edited by
                  #19

                  It seems like you're right and the new modem is the problem, sorry I forgot to mention that - didn't expect that to be the cause. (Because cloudron has been running very smoothly for over a year now).
                  Well, I have now moved the server to a VPS. Everything seems to be working there now. I will try to get my cloudron home server up and running again at a later date. Thank you very much for your time and support!

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                  • P Offline
                    P Offline
                    pathab
                    wrote on last edited by
                    #20

                    btw. I just love how easy it is to transfer cloudron to a new server!

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                    • girishG Offline
                      girishG Offline
                      girish
                      Staff
                      wrote on last edited by
                      #21

                      @pathab ah nice, great you found the root cause!

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