Login to my.cloudron.io

[SignalScout]

Unable to login to my.cloudron.io. Says incorrect username or password. I am using full email and password used for cloudron.io

[luckow]

Instead of using my.cloudron.io, you probably mean https://console.cloudron.io/

[SignalScout]

@luckow Im trying to log into cloudron hosted on VM locally.

[girish]

@SignalScout you have to login by going to https://my.yourdomain.com . yourdomain.com is the domain you set up when installing cloudron.

[SignalScout]

@girish I ended up reinstalling the instance and setting up new. For future reference, how would I reach login when IP Changed/DNS is not available? When attempting to login us assigned IP it would redirect to my.cloudron.io.

[nebulon]

Just to be on the same page, by my.cloudron.io you mean your own dashboard domain my.yourdomain.com ?
Also it should not redirect on raw IP but it should show a placeholder page after the Cloudron went through DNS setup on the very first visit of the raw IP in your browser.

[girish]

• cloudron.io - this is Cloudron's website (the company)

• console.cloudron.io - this is the place where Cloudron's customers login to manage billing. you cannot manage apps or anything of that sort here

• yourdomain.com - this is the domain you gave when you installed Cloudron, the software, on your server. IMPORTANT: cloudron the company has no access to your servers. Cloudron the software is entirely selfhosted and only you have access to the server.

• my.yourdomain.com - this is your server's dashboard. this is where you manage apps and other things

• my.cloudron.io - this is actually Cloudron the company's, cloudron installation. you should not (and cannot) login here!

With this in mind:

When attempting to login us assigned IP it would redirect to my.cloudron.io.

this cannot ever happen.

how would I reach login when IP Changed/DNS is not available

If IP changes, go to your DNS and then just change the IP address of my.yourdomain.com manually to the new IP. Are you talking about dynamic IP here? If so, use the Dynamic DNS feature. It will automatically update the DNS with a changing IP.

Finally, if DNS itself is not available, I guess you have to use /etc/hosts . See also - https://docs.cloudron.io/troubleshooting/#unreachable-dashboard