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Cloudron Forum

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  1. Cloudron Forum
  2. YOURLS
  3. Can't log in to the admin interface

Can't log in to the admin interface

Scheduled Pinned Locked Moved Solved YOURLS
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  • C Offline
    C Offline
    corsacca
    wrote on last edited by
    #1

    Hey,
    I've installed yourls with the "allow cloudron users" option.

    When trying to log in it stays on this screen, without proceeding:
    95a17640-a8c6-4c61-a9ed-03511fb8ead8-image.png

    If i use a different user or passwords we get the expected:

    e64a86a3-e188-4a0f-b716-24728ef10173-image.png

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    • nebulonN Offline
      nebulonN Offline
      nebulon
      Staff
      wrote on last edited by
      #2

      Just tried this here and was able to log in fine. The first screenshot is normal, not sure why upstream decided to throw this red message with "Please log in" but that is what they have. For the failing login as such, is there any error on the server side of the app?

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      • nebulonN nebulon marked this topic as a question on
      • C Offline
        C Offline
        corsacca
        wrote on last edited by
        #3

        Thanks for checking @nebulon, no errors in the logs.
        Trying to log in in just refreshes the page with the "pleas log in" message.

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        • nebulonN Offline
          nebulonN Offline
          nebulon
          Staff
          wrote on last edited by
          #4

          Anything in the browser logs maybe? I doubt this is the issue, but just to rule this out, maybe disable all privacy related browser extensions if any. Hard to diagnose without any errors and we can't reproduce this...

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          • J Online
            J Online
            joseph
            Staff
            wrote on last edited by
            #5

            You can do a test install in the demo instance - https://my.demo.cloudron.io/ (username: cloudron , password: cloudron ). This will rule out borwser/network/server issues.

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            • C Offline
              C Offline
              corsacca
              wrote on last edited by
              #6

              Thanks @joseph, that helped me find the issue.
              I was using my email address instead of using my username. I honestly doesn't remember creating a username.

              When logging in it accepts the email as valid but then gets confused?

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              • nebulonN Offline
                nebulonN Offline
                nebulon
                Staff
                wrote on last edited by
                #7

                Maybe worth reporting upstream to make it more explicit to use usernames?

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                • nebulonN nebulon has marked this topic as solved on
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