Backup failed: Error getting IP of postgresql service

[joetyson]

Hello,

I'm receiving this error on my instance. It's been persisting for a few weeks now.

From the logs:

Nov 19 23:00:06 box:services backupAddons
Nov 19 23:00:06 box:services backupAddons: backing up ["localstorage","postgresql"]
Nov 19 23:00:06 box:services Backing up postgresql
Nov 19 23:00:06 box:taskworker Task took 5.918 seconds
Nov 19 23:00:06 box:tasks setCompleted - 947: {"result":null,"error":{"stack":"BoxError: Error getting IP of postgresql service\n at getContainerDetails (/home/yellowtent/box/src/services.js:307:20)\n at process.processTicksAndRejections (node:internal/process/task_queues:95:5)\n at async Object.backupPostgreSql [as backup] (/home/yellowtent/box/src/services.js:1485:20)\n at async Object.backupAddons (/home/yellowtent/box/src/services.js:652:9)\n at async snapshotApp (/home/yellowtent/box/src/backuptask.js:332:5)\n at async uploadAppSnapshot (/home/yellowtent/box/src/backuptask.js:342:5)\n at async backupAppWithTag (/home/yellowtent/box/src/backuptask.js:383:5)\n at async fullBackup (/home/yellowtent/box/src/backuptask.js:504:29)","name":"BoxError","reason":"Inactive","details":{},"message":"Error getting IP of postgresql service"}}
Nov 19 23:00:06 box:tasks update 947: {"percent":100,"result":null,"error":{"stack":"BoxError: Error getting IP of postgresql service\n at getContainerDetails (/home/yellowtent/box/src/services.js:307:20)\n at process.processTicksAndRejections (node:internal/process/task_queues:95:5)\n at async Object.backupPostgreSql [as backup] (/home/yellowtent/box/src/services.js:1485:20)\n at async Object.backupAddons (/home/yellowtent/box/src/services.js:652:9)\n at async snapshotApp (/home/yellowtent/box/src/backuptask.js:332:5)\n at async uploadAppSnapshot (/home/yellowtent/box/src/backuptask.js:342:5)\n at async backupAppWithTag (/home/yellowtent/box/src/backuptask.js:383:5)\n at async fullBackup (/home/yellowtent/box/src/backuptask.js:504:29)","name":"BoxError","reason":"Inactive","details":{},"message":"Error getting IP of postgresql service"}}
[no timestamp]  Error getting IP of postgresql service
[no timestamp]  at getContainerDetails (/home/yellowtent/box/src/services.js:307:20)
[no timestamp]  /process/task_queues:95:5)
[no timestamp]  at async Object.backupPostgreSql [as backup] (/home/yellowtent/box/src/services.js:1485:20)
[no timestamp]  at async Object.backupAddons (/home/yellowtent/box/src/services.js:652:9)
[no timestamp]  at async snapshotApp (/home/yellowtent/box/src/backuptask.js:332:5)
[no timestamp]  at async uploadAppSnapshot (/home/yellowtent/box/src/backuptask.js:342:5)
[no timestamp]  at async backupAppWithTag (/home/yellowtent/box/src/backuptask.js:383:5)
[no timestamp]  at async fullBackup (/home/yellowtent/box/src/backuptask.js:504:29)

I assume it's related, but I also need to drop the cloudronpgvectorupdate database from the postgresql instance from time to time because it fails to start. I believe postgresql was running when the backup failed, however.

[nebulon]

This error at least stems from the postgres service not running. Which version of Cloudron is this and if you ensure (maybe restart) the postgres service then trigger the backup, is that always reproducible?