Restarting - Waiting for a platform to initialize
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wrote on Jan 9, 2025, 11:45 AM last edited by
Platform Version: v8.2.3 (Ubuntu 22.04.4 LTS)
Web Terminal of the app is Connecting & Reconnecting...
Web Terminal is not working.
Please help..
Thanks!
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wrote on Jan 9, 2025, 11:45 AM last edited by
The recovery mode is also not working, it say App is Busy
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wrote on Jan 9, 2025, 1:22 PM last edited by
No, I did that way before but it's not working at all.
When I clicked on the 'x' icon it got me this error in console:I hope this helps.
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No, I did that way before but it's not working at all.
When I clicked on the 'x' icon it got me this error in console:I hope this helps.
@flaxxain thanks for the screenshot! the issue is not with the app, the platform is not starting for some reason. Can you check
/home/yellowtent/platformdata/logs/box.log
? You can dosystemctl restart box
and then the logs will tell you why some addon/service is not starting. -
wrote on Jan 9, 2025, 6:10 PM last edited by
I tried to restart using the command and then I checked the logs:
I got the error:
2025-01-09T18:09:30.199Z box:services Attempt 1 failed. Will retry: Network error waiting for postgresql: Timeout of 20000ms exceeded
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You can check
docker logs -f postgresql
why it's not starting. But looks like you only use minio and thus don't use postgres. You can just clean out postgres. See https://docs.cloudron.io/services/#corrupt-addon -
wrote on Jan 9, 2025, 6:16 PM last edited by
These are logs, nothing to see.. no errors when I ran the command you sent now.
These are my services currently:
https://prnt.sc/zWs6KktVUYn-What's going on with the system? I'm not at all sure.
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wrote on Jan 9, 2025, 6:23 PM last edited by
Ok, I did that, cleaned the postgres and then restart the container as well, but still nothing works.
What should I do?
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Ok, I did that, cleaned the postgres and then restart the container as well, but still nothing works.
What should I do?
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wrote on Jan 10, 2025, 5:15 AM last edited by
Joesph, nothing is working, it seems complete APP is stuck and not even a single process of working.
Please can you check this thoroughly and help on this? I did all you told but all in vain.
Please help!
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wrote on Jan 10, 2025, 10:02 AM last edited by
Replied you back. I have already enabled the SSH access in my system.
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@flaxxain not sure why/how, but docker was corrupt. The box code was unable to reach the containers (like postgresql) via http . Solution was to run
cloudron-support --recreate-docker
which re-creates docker from scratch (without destroying any data). -
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