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  1. Cloudron Forum
  2. Invoice Ninja
  3. Not creating pdfs after updates

Not creating pdfs after updates

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  • girishG girish

    @humptydumpty I think there are reports like https://github.com/invoiceninja/invoiceninja/issues/10478

    humptydumptyH Offline
    humptydumptyH Offline
    humptydumpty
    wrote on last edited by humptydumpty
    #9

    @girish I checked my PDF's (I send a copy to myself) and it started with 5.11.11. I'm not sure what they're doing upstream, but PDF issues keep recurring every few updates πŸ€¦β€β™‚οΈ

    jdaviescoatesJ 1 Reply Last reply
    0
    • humptydumptyH Offline
      humptydumptyH Offline
      humptydumpty
      wrote on last edited by
      #10

      LOL so I'm using a Logitech MX Mini keyboard and the F7 button also doubles as an emoji window/tool thing. Nodebb doesn't have a male facepalm icon so it tossed a female facepalm and the male symbol 🀣

      jdaviescoatesJ 1 Reply Last reply
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      • humptydumptyH humptydumpty

        @AartJansen Is the template design all messed up for you?

        I'm using the clean template, and all the fields are squished to the left in the actual PDF and in the preview.

        A Offline
        A Offline
        AartJansen
        wrote on last edited by
        #11

        @humptydumpty No they look the same with either generated for me. (thankfully)

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        • A Offline
          A Offline
          AartJansen
          wrote on last edited by AartJansen
          #12

          Now my workaround doesn't work either, the invoices are unreadable/blank for mail recipients.

          1 Reply Last reply
          0
          • humptydumptyH humptydumpty

            LOL so I'm using a Logitech MX Mini keyboard and the F7 button also doubles as an emoji window/tool thing. Nodebb doesn't have a male facepalm icon so it tossed a female facepalm and the male symbol 🀣

            jdaviescoatesJ Offline
            jdaviescoatesJ Offline
            jdaviescoates
            wrote on last edited by
            #13

            @humptydumpty said in Not creating pdfs after updates:

            Nodebb doesn't have a male facepalm icon so it tossed a female facepalm and the male symbol 🀣

            this happens me when using emojis on mobile but I eventually worked out you can then edit your post and delete the extra symbol

            I use Cloudron with Gandi & Hetzner

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            • humptydumptyH humptydumpty

              @girish I checked my PDF's (I send a copy to myself) and it started with 5.11.11. I'm not sure what they're doing upstream, but PDF issues keep recurring every few updates πŸ€¦β€β™‚οΈ

              jdaviescoatesJ Offline
              jdaviescoatesJ Offline
              jdaviescoates
              wrote on last edited by
              #14

              @humptydumpty said in Not creating pdfs after updates:

              @girish I checked my PDF's (I send a copy to myself) and it started with 5.11.11. I'm not sure what they're doing upstream, but PDF issues keep recurring every few updates 🀦

              See, I just quoted your post with the extra symbol then deleted it and it change to the above

              I use Cloudron with Gandi & Hetzner

              humptydumptyH 1 Reply Last reply
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              • jdaviescoatesJ jdaviescoates

                @humptydumpty said in Not creating pdfs after updates:

                @girish I checked my PDF's (I send a copy to myself) and it started with 5.11.11. I'm not sure what they're doing upstream, but PDF issues keep recurring every few updates 🀦

                See, I just quoted your post with the extra symbol then deleted it and it change to the above

                humptydumptyH Offline
                humptydumptyH Offline
                humptydumpty
                wrote on last edited by
                #15
                This post is deleted!
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                • girishG Do not disturb
                  girishG Do not disturb
                  girish
                  Staff
                  wrote on last edited by
                  #16

                  @AartJansen are you using the latest package 1.16.0 ? The package has now switched to google chrome stable like upstream. Can you check if a fresh installation works for you?

                  A 1 Reply Last reply
                  1
                  • humptydumptyH Offline
                    humptydumptyH Offline
                    humptydumpty
                    wrote on last edited by humptydumpty
                    #17

                    I'm on 1.16.0 (upgraded existing app) and PDFs weren't generating for me which in turn causes invoice emails not to send. I changed false to true in the .env file and it's all working now. PHANTOMJS_PDF_GENERATION=true

                    Do existing apps upgrade properly to the new Chrome thing or should I go with a fresh install? If so, does the normal backup restore/import work in this case or should I use the built-in app's export/import function?

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                    • girishG Do not disturb
                      girishG Do not disturb
                      girish
                      Staff
                      wrote on last edited by
                      #18

                      @humptydumpty it should be like below and atleast for new packages it works

                      PDF_GENERATOR=snappdf
                      SNAPPDF_CHROMIUM_PATH=/usr/bin/google-chrome-stable
                      
                      1 Reply Last reply
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                      • humptydumptyH Offline
                        humptydumptyH Offline
                        humptydumpty
                        wrote on last edited by
                        #19

                        I'll give those a try soon. Thanks!

                        1 Reply Last reply
                        1
                        • humptydumptyH Offline
                          humptydumptyH Offline
                          humptydumpty
                          wrote on last edited by humptydumpty
                          #20

                          @girish I compared my existing .env file to fresh install to see what else has changed and noticed a few things:

                          In my existing env file, there was a double entry of this section:

                          DB_HOST=mysql
                          DB_DATABASE=blablabla
                          DB_USERNAME=blablabla
                          DB_PASSWORD=blablabla
                          DB_PORT=3306
                          

                          Then, we have:

                          Existing env DB_CONNECTION=db-ninja-01
                          Fresh env DB_CONNECTION=mysql

                          Existing env TRUSTED_PROXIES=
                          Fresh env TRUSTED_PROXIES=*

                          Lastly, we have a few additions that didn't exist before, such as:

                          PHANTOMJS_KEY='a-demo-key-with-low-quota-per-ip-address'
                          PHANTOMJS_SECRET=secret
                          
                          DELETE_PDF_DAYS=60
                          DELETE_BACKUP_DAYS=60
                          
                          GOOGLE_PLAY_PACKAGE_NAME=
                          APPSTORE_PASSWORD=
                          
                          MICROSOFT_CLIENT_ID=
                          MICROSOFT_CLIENT_SECRET=
                          MICROSOFT_REDIRECT_URI=
                          
                          APPLE_CLIENT_ID=
                          APPLE_CLIENT_SECRET=
                          APPLE_REDIRECT_URI=
                          
                          NORDIGEN_SECRET_ID=
                          NORDIGEN_SECRET_KEY=
                          
                          # https://invoiceninja.github.io/en/self-host-installation/#supervisor-for-invoice-ninja-ubuntu-22-04-lts
                          

                          I hope copy/pasting these new additions won't mess anything up in the database.

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                          • girishG Do not disturb
                            girishG Do not disturb
                            girish
                            Staff
                            wrote on last edited by
                            #21

                            @humptydumpty yes, the fresh variables are correct. The PHANTOMJS_* should not be required afaik

                            1 Reply Last reply
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                            • girishG girish

                              @AartJansen are you using the latest package 1.16.0 ? The package has now switched to google chrome stable like upstream. Can you check if a fresh installation works for you?

                              A Offline
                              A Offline
                              AartJansen
                              wrote on last edited by AartJansen
                              #22

                              @girish Yes I have 1.1.6.0... but I don't have those lines in the env file. I'll try just add them manually, before I do a reinstall.

                              EDIT: Manually adding those lines to the env file has fixed it for me.

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                              2
                              • girishG Do not disturb
                                girishG Do not disturb
                                girish
                                Staff
                                wrote on last edited by
                                #23

                                @AartJansen thanks for testing! There's too many releases of IN by now, so it's hard to track down where it went wrong...

                                1 Reply Last reply
                                1
                                • F Offline
                                  F Offline
                                  fanvyr
                                  wrote on last edited by
                                  #24

                                  i'm running 6 instances of invoice ninja with cloudron, each setup at a different time (well, over time more..)
                                  i had problems with ALL, created before a specific time (don't know when right now).
                                  But yeah, changing the phantomjs var from false to true solved it for me. Weirdly enough, the DB vars are double in the configs... why?
                                  Thinking about setting up fresh instances and export/import all the clients... man....
                                  But thanks for the advices here. (don't get the emoji ones, but at least we're having fun while noone appreciate our work πŸ˜› )
                                  have a good one!

                                  humptydumptyH 1 Reply Last reply
                                  0
                                  • F fanvyr

                                    i'm running 6 instances of invoice ninja with cloudron, each setup at a different time (well, over time more..)
                                    i had problems with ALL, created before a specific time (don't know when right now).
                                    But yeah, changing the phantomjs var from false to true solved it for me. Weirdly enough, the DB vars are double in the configs... why?
                                    Thinking about setting up fresh instances and export/import all the clients... man....
                                    But thanks for the advices here. (don't get the emoji ones, but at least we're having fun while noone appreciate our work πŸ˜› )
                                    have a good one!

                                    humptydumptyH Offline
                                    humptydumptyH Offline
                                    humptydumpty
                                    wrote on last edited by
                                    #25

                                    @fanvyr no need to go through import/export of the app. Simply delete the phantomjs line and paste the two lines Girish posted above. That’s the updated env. I also had the double db in there. It’s safe to delete the duplicates.

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