For questions how to actually use the app, like how moderation is done, you have to look for help in the upstream app community. Overall for commento, the Cloudron package still depends on https://gitlab.com/commento/commento/merge_requests/88 which is stagnating for a long time now. If you like chime in there to raise some attention, so we can eventually proceed to follow upstream releases better.

Thanks for reporting upstream. https://gitlab.com/commento/commento/issues/240 for anyone looking for the bug report.