I checked out Hostinger... its Cloudron image can be installed AFTER the initial server is provisioned. One reason for the errors @SunDevil is having is if they installed the Cloudron image after provisioning the server, and the server had been "managed" prior to the Cloudron installation. I don't think asking them to run normal troubleshooting is going to work here with their experience level. I recommend @SunDevil get more direct professional help to try to undo whatever was previously installed, even if that is paid-help from the Cloudron team. I don't think they'll be better off just going the Nextcloud route as, if the same conditions persist/repeat, Nextcloud is also going to start acting wonky and good luck getting THAT solved! Paying for ssh-access-level-help is your best way forward and let a techy person clear out all that extraneous stuff. Good luck.
