Firefox not showing or playing video

[sir.paradise]

I am guessing I am not the first one to say this, but is there a workaround I need to know about with Firefox not showing or playing videos in rocketchat?
I have to keep telling all my users to use Google Chrome, so they can play and watch videos in the threads, which is a bit of a pain.

Is this a Firefox thing or a rocketchat thing?

The videos get converted into WebM format.

Am I missing something, or is this an ongoing problem for everyone?

I am using the free version, but I have noticed the support for video for other browsers is pretty bad.

Many thanks

[jdaviescoates]

@sir-paradise said in Firefox not showing or playing video:

Is this a Firefox thing or a rocketchat thing?

I'd guess a Firefox privacy thing.

[necrevistonnezr]

@jdaviescoates said in Firefox not showing or playing video:

I'd guess a Firefox privacy thing.

FTFY

[jdaviescoates]

@necrevistonnezr well, um, pretty sure it is a privacy thing actually stopping YouTube from tracking you

[necrevistonnezr]

FF these days has so many default „protection“ that you can hardly use it as a proper browser. Even on this forum, there are many bug reports which just turned out to be… Firefox.

[nebulon]

In my experience this is less a firefox issue as such, but users manually selecting security options causing side-effects. On top of this various security extensions, which may cause more trouble than actual use.

[jdaviescoates]

@nebulon said in Firefox not showing or playing video:

In my experience this is less a firefox issue as such, but users manually selecting security options causing side-effects. On top of this various security extensions, which may cause more trouble than actual use.

Mostly agreed, although:

@jdaviescoates said in trouble adding Google Calendar to Cal.com App Store:

@jdaviescoates said in trouble adding Google Calendar to Cal.com App Store:

I'm wondering if I have the wrong redirect_uris here:

Screenshot from 2023-10-06 10-25-57.png

I did have that wrong, but even after correcting it still wasn't working... on Firefox.

But then worked fine when I tried it on my vanilla install Chrome instead!

(@necrevistonnezr ha! although I also had both ublock origin and Privacy Badger still running - so could've easily been them.... Edit: nope, same thing happened with them turned off too )

[necrevistonnezr]

A few more examples:

• https://forum.cloudron.io/post/74955
• https://forum.cloudron.io/topic/2154/weird-firefox-issue
• https://forum.cloudron.io/topic/3296/kopano-meet-not-working-in-firefox
• https://forum.cloudron.io/topic/6326/firefox-and-app-terminal-can-t-see-anything
• https://forum.cloudron.io/topic/3268/terminal-garbled-unusable-win10-firefox-latest
• https://forum.cloudron.io/topic/7596/since-today-reboot-no-file-explorer-anymore-in-firefox
• https://forum.cloudron.io/topic/2021/firefox-problem-with-onlyoffice-package-v1-0-1
• https://forum.cloudron.io/topic/2327/issue-with-nextcloud-and-onlyoffice/13

So standard troubleshoot answers are now:

• use a different browser
• clear browser cache
• stop using that nextcloud/wordpress/[something something] plug-in/add-in
• restart unbound and / or box service

[sir.paradise]

@necrevistonnezr said in Firefox not showing or playing video:

FF these days has so many default „protection“ that you can hardly use it as a proper browser. Even on this forum, there are many bug reports which just turned out to be… Firefox.

It is the right answer, I think.

@necrevistonnezr said in Firefox not showing or playing video:

So standard troubleshoot answers are now:

use a different browser
clear browser cache
stop using that nextcloud/wordpress/[something something] plug-in/add-in
restart unbound and / or box service

None of that works!
Who the hell uses WordPress anymore, lol

Thank you very much for all your help on this topic.
Regards

[jdaviescoates]

@sir-paradise said in Firefox not showing or playing video:

Who the hell uses WordPress anymore, lol

42.8% of the top 10 million websites as of October 2021.