Restore from backup failed

[saikarthik]

Addons Error: Error piping file /home/yellowtent/appsdata/9032a678-bcd5-43e6-99be-ebd8acc88c49/mongodbdump to request http://172.18.30.3:3000/databases/c89bed0c470afe1d/restore?access_token=48d1

No error on DB side and I have allocated 1 GB to mongo. The backup is for a relatively new NodeBB and its about 78MB only.

I am uploading the backup config with Filesystem backup.

[girish]

@saikarthik You have to give mongodb more memory. Services -> MongoDB -> Bump the memory limit a lot. Usually, databases take a lot more memory to import stuff.

[saikarthik]

I tried with 2GB but still have the same issue. How do I verify that the memory limit is the issue? I don't see any error in MongoDB logs.

[girish]

@saikarthik Just to double-check , which version of Cloudron are you on? We had a timeout issue similar to this in 7.4.x , I think. Have you also tried restarting mongodb and trying to import ? If that doesn't help, we have to debug further, can you drop a mail to support@cloudron.io ?

[saikarthik]

@girish Cloudron version: v7.6.0 (Ubuntu 22.04.3 LTS)
I did see a post here about the timeout issue.
Yes, after scaling up mongodb, I tried to restart it and then import.

[girish]

@saikarthik said in Restore from backup failed:

Yes, after scaling up mongodb, I tried to restart it and then import.

It could be that the latest backups are incompatible with mongodb (it shouldn't be but maybe something is failing). If you can send us a mail, we can debug further.

[saikarthik]

@girish Already did, thank you. Sent from same email as on here.

[saikarthik]

@girish Sorry about this. I was using the backup from another app by mistake. Please close this.

[girish]

@saikarthik no worries