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  3. How to set up backups after "noop" selected?

How to set up backups after "noop" selected?

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  • canadaduaneC Offline
    canadaduaneC Offline
    canadaduane
    wrote on last edited by
    #1

    I had an expensive backup bill and selected "noop" to prevent data from going to my backup provider (digital ocean).

    Now, however, I can't seem to choose anything to get it back to a working backup state. There used to be a dropdown menu (which is how I selected "noop") but now there is just a text message.

    How do I configure my cloudron instance to do backups again?

    7d3ae10a-4e96-4210-b477-6c6389472a33-image.png

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    • canadaduaneC Offline
      canadaduaneC Offline
      canadaduane
      wrote on last edited by canadaduane
      #2

      While investigating this issue, I discovered a small bug in the "noop" code:

      /home/yellowtent/box/src/backupformat/tgz.js:28
      

      If you'll note, at line 28, fileType is not yet defined, and therefore throws an error.

      Unfortunately, this does not fix my issue. The dropdown box is still missing.

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      • nebulonN Offline
        nebulonN Offline
        nebulon
        Staff
        wrote on last edited by
        #3

        Thanks for the hint on that bug! Fixed with https://git.cloudron.io/cloudron/box/-/commit/340ea3fe9bfa16a1fb2e810acebc62d50223ea1a

        For the other issue, do you see any errors in the browser console?

        canadaduaneC 1 Reply Last reply
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        • nebulonN nebulon marked this topic as a question on
        • nebulonN nebulon

          Thanks for the hint on that bug! Fixed with https://git.cloudron.io/cloudron/box/-/commit/340ea3fe9bfa16a1fb2e810acebc62d50223ea1a

          For the other issue, do you see any errors in the browser console?

          canadaduaneC Offline
          canadaduaneC Offline
          canadaduane
          wrote on last edited by
          #4

          @nebulon No, none. There are a couple of warnings, but I don't think they are relevant:

          a07adda4-6b52-4685-abed-c0cedcf8a4ed-image.png

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          • canadaduaneC Offline
            canadaduaneC Offline
            canadaduane
            wrote on last edited by
            #5

            BTW, for now, I have resorted to modifying the box db (settings table) directly in order to restore backup capability. The dropdown still does not show itself.

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            • nebulonN Offline
              nebulonN Offline
              nebulon
              Staff
              wrote on last edited by
              #6

              looks like its in some inconsistent state then if the UI does not show the appropriate fields. Also I noticed that in your initial screenshot the Location is empty, which seems like you hit a bug we had in the past. Maybe you could enable remote SSH support for us and send a mail to support@cloudron.io with the Cloudron details and we can check this directly.

              canadaduaneC 1 Reply Last reply
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              • nebulonN nebulon

                looks like its in some inconsistent state then if the UI does not show the appropriate fields. Also I noticed that in your initial screenshot the Location is empty, which seems like you hit a bug we had in the past. Maybe you could enable remote SSH support for us and send a mail to support@cloudron.io with the Cloudron details and we can check this directly.

                canadaduaneC Offline
                canadaduaneC Offline
                canadaduane
                wrote on last edited by
                #7

                @nebulon said in How to set up backups after "noop" selected?:

                Maybe you could enable remote SSH support for us and send a mail to support@cloudron.io with the Cloudron details and we can check this directly.

                Done, thanks.

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                • canadaduaneC Offline
                  canadaduaneC Offline
                  canadaduane
                  wrote on last edited by
                  #8

                  For the record, the resolution was that I had two accounts, one an admin and one a superadmin (both with a similar username). I believe that my logging into an app as the admin caused my current account in Cloudron to also become admin. This hid the "Configure" button in the Backup section--while admins can see the backup settings, only the superadmin can change them. Logging out of the admin account immediately gave me access to superadmin again.

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                  • girishG girish has marked this topic as solved on
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