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  1. Cloudron Forum
  2. Calibre Web
  3. Unable to send email from Calibre

Unable to send email from Calibre

Scheduled Pinned Locked Moved Solved Calibre Web
8 Posts 3 Posters 910 Views 3 Watching
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    • P Offline
      P Offline
      philfr
      wrote on last edited by
      #1

      Hello,
      I can send email from Cloudron admin menu (Email / Domains: Action send test email) with succes.
      But I can't send email from Calibre. Once in the queue, it fails...
      On the logs, there is the folowing traces:

      DEBUG {cps.tasks.mail:194} Start sending e-mail
      DEBUG {cps.tasks.mail:62} send: ehlo [172.18.19.85]
      DEBUG {cps.tasks.mail:60} send: AUTH PLAIN
      DEBUG {cps.tasks.mail:60} send: AUTH LOGIN
      DEBUG {cps.tasks.mail:62} send: **********
      ERROR {cps.tasks.mail:199} (535, b'5.7.8 Authentication failed')
      

      (Not sure if line 62 is sensitive data, so I've replace it with stars)

      The Calibre "email server settings" are the original ones:
      SMTP hostname: mail
      Port: 2525
      Encryption: None

      Thanks for your help !

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      • chetbakerC Offline
        chetbakerC Offline
        chetbaker
        wrote on last edited by
        #2

        Hello here. I have the same issue. Is there anyone here able to send emails with Calibre-Web?

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        1
        • J Offline
          J Offline
          joseph
          Staff
          wrote on last edited by
          #3

          Works for me 🤔 Since the original report, we made a fix to the package to fix it. Is your app package up to date? Which version are you running?

          image.png

          chetbakerC 1 Reply Last reply
          0
          • nebulonN nebulon marked this topic as a question on
          • J joseph

            Works for me 🤔 Since the original report, we made a fix to the package to fix it. Is your app package up to date? Which version are you running?

            image.png

            chetbakerC Offline
            chetbakerC Offline
            chetbaker
            wrote on last edited by
            #4

            @joseph said in Unable to send email from Calibre:

            Works for me 🤔 Since the original report, we made a fix to the package to fix it. Is your app package up to date? Which version are you running?

            image.png

            My version is Calibre Web 0.6.23 (calibre 7.16.0)

            and I'm trying to use SMTP from Fastmail

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            • J Offline
              J Offline
              joseph
              Staff
              wrote on last edited by
              #5

              @chetbaker does sending a test mail work ? https://docs.cloudron.io/email/#send-test-email

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              • chetbakerC Offline
                chetbakerC Offline
                chetbaker
                wrote on last edited by
                #6

                Yes it does.

                But as I said, I'm trying to use Fastmail SMTP because that's how I can send books to Kindle. Maybe I should forget about that and just use the cloudron SMTP?

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                • J Offline
                  J Offline
                  joseph
                  Staff
                  wrote on last edited by
                  #7

                  @chetbaker ok, so you are using Fastmail directly inside Calibre? If it gives auth failed, unfortunately, I have no idea about where it can be wrong. Could be Calibre issue or Fastmail side.

                  As an aisde, the package has to be adjusted first to even support this across restarts. Without that, don't you lose your Fastmail configuration each time your restart the app? Currently, the app sort of requires you to use Cloudron SMTP .

                  chetbakerC 1 Reply Last reply
                  0
                  • J joseph

                    @chetbaker ok, so you are using Fastmail directly inside Calibre? If it gives auth failed, unfortunately, I have no idea about where it can be wrong. Could be Calibre issue or Fastmail side.

                    As an aisde, the package has to be adjusted first to even support this across restarts. Without that, don't you lose your Fastmail configuration each time your restart the app? Currently, the app sort of requires you to use Cloudron SMTP .

                    chetbakerC Offline
                    chetbakerC Offline
                    chetbaker
                    wrote on last edited by
                    #8

                    @joseph this is great, thanks!

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                    0
                    • J joseph has marked this topic as solved on
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