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  2. Mautic
  3. 500 Server Error After Adding Dashboard Widget

500 Server Error After Adding Dashboard Widget

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  • Dave SwiftD Offline
    Dave SwiftD Offline
    Dave Swift
    wrote on last edited by
    #1

    I added an "Email Sent" widget to a Mautic dashboard and got a 500 server error. Now the dashboard is not accessible. I have cleared the cache and restarted the app, to no avail.

    I found one other instance of this error, but the fix is to edit the mysqld.conf which is not writeable on Cloudron.

    Here is the same bug I'm experiencing:
    https://github.com/mautic/mautic/issues/7278

    Any ideas?

    robiR 1 Reply Last reply
    0
    • Dave SwiftD Offline
      Dave SwiftD Offline
      Dave Swift
      wrote on last edited by
      #2

      I was able to delete the widget from the database and the dashboard now works.

      1 Reply Last reply
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      • Dave SwiftD Dave Swift

        I added an "Email Sent" widget to a Mautic dashboard and got a 500 server error. Now the dashboard is not accessible. I have cleared the cache and restarted the app, to no avail.

        I found one other instance of this error, but the fix is to edit the mysqld.conf which is not writeable on Cloudron.

        Here is the same bug I'm experiencing:
        https://github.com/mautic/mautic/issues/7278

        Any ideas?

        robiR Offline
        robiR Offline
        robi
        wrote on last edited by
        #3

        @Dave-Swift said in 500 Server Error After Adding Dashboard Widget:

        but the fix is to edit the mysqld.conf

        what's the change?

        Conscious tech

        Dave SwiftD 1 Reply Last reply
        0
        • nebulonN Offline
          nebulonN Offline
          nebulon
          Staff
          wrote on last edited by
          #4

          @Dave-Swift are you talking about the mysql addon service configs?

          Dave SwiftD 1 Reply Last reply
          0
          • robiR robi

            @Dave-Swift said in 500 Server Error After Adding Dashboard Widget:

            but the fix is to edit the mysqld.conf

            what's the change?

            Dave SwiftD Offline
            Dave SwiftD Offline
            Dave Swift
            wrote on last edited by
            #5

            @robi https://github.com/mautic/mautic/issues/7278#issuecomment-467114093

            I wasn't able to test this for my error, just deleted the widget from the DB instead.

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            • nebulonN nebulon

              @Dave-Swift are you talking about the mysql addon service configs?

              Dave SwiftD Offline
              Dave SwiftD Offline
              Dave Swift
              wrote on last edited by
              #6

              @nebulon no, just the mysqld.conf file is what was suggested in the github issue above.

              robiR 1 Reply Last reply
              0
              • Dave SwiftD Dave Swift

                @nebulon no, just the mysqld.conf file is what was suggested in the github issue above.

                robiR Offline
                robiR Offline
                robi
                wrote on last edited by
                #7

                @Dave-Swift in this case, those would be one and the same.

                Conscious tech

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