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  1. Cloudron Forum
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  3. SuiteCRM

SuiteCRM

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  • girishG girish

    Yes, @doodlemania2
    https://git.cloudron.io/cloudron/suitecrm-app is in decent shape. Still requires some finishing touches (https://git.cloudron.io/cloudron/suitecrm-app/issues). You can test it out!

    ? Offline
    ? Offline
    A Former User
    wrote on last edited by
    #8

    @girish
    Have you added the imap support in the container? I have installet SuiteCRM in an LAMP Container but i cannot acces IMAP. Missing addon ?

    1 Reply Last reply
    0
    • girishG Offline
      girishG Offline
      girish
      Staff
      wrote on last edited by
      #9

      Yeah, the IMAP support is not added yet. I will try to fix it up - https://git.cloudron.io/cloudron/suitecrm-app/issues/2

      1 Reply Last reply
      2
      • BenoitB Offline
        BenoitB Offline
        Benoit
        translator
        wrote on last edited by
        #10

        Very interested by this app. I try EspoCRM at the moment and i'm not very happy with its design. Do you think it will be available soon ? Thanks @girish for your amazing work.

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        0
        • girishG Offline
          girishG Offline
          girish
          Staff
          wrote on last edited by
          #11

          Currently, we are a bit tied with Cloudron 3.3. We will get this out immediately after.

          1 Reply Last reply
          1
          • BenoitB Offline
            BenoitB Offline
            Benoit
            translator
            wrote on last edited by
            #12

            Thanks Girish. take your time.

            1 Reply Last reply
            0
            • darkbenD Offline
              darkbenD Offline
              darkben
              wrote on last edited by
              #13

              hi, @girish do you think you can add SuiteCRM in Cloudron soon ? Thanks !

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              3
              • marcusquinnM Offline
                marcusquinnM Offline
                marcusquinn
                wrote on last edited by
                #14

                Any more thoughts on this?

                I'm looking at the Mautic integrations and this is the only reasonable FOSS options I can see (SugarCRM integrations should work as that's what it used to be).

                Or any other CRM recommendations welcome. Maybe Odoo or ERPNext would cover this need?

                EspoCRM seems to have a big leap in costs for some of the paid features, which might be a bit much for some users.

                Web Design https://www.evergreen.je
                Development https://brandlight.org
                Life https://marcusquinn.com

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                • girishG Offline
                  girishG Offline
                  girish
                  Staff
                  wrote on last edited by
                  #15

                  Last we tried it, SugarCRM is a real pain to package 😞 The module system does not like symlinks and thus makes it tricky to upgrade. That said, we will do whatever is required on platform side to get popular apps...

                  marcusquinnM 1 Reply Last reply
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                  • girishG girish

                    Last we tried it, SugarCRM is a real pain to package 😞 The module system does not like symlinks and thus makes it tricky to upgrade. That said, we will do whatever is required on platform side to get popular apps...

                    marcusquinnM Offline
                    marcusquinnM Offline
                    marcusquinn
                    wrote on last edited by
                    #16

                    @girish Fair enough. Last time I tested it, it was SugarCRM and it was pretty flexible because the admin made almost everything customisable — but I haven't tested since, so couldn't say if it's "the best" FOSS CRM. I think it will work well enough for most though, and does have that long history so a few other apps do offer integration with it.

                    Although, every popular app you have is another community of users that are self-hosting that app that will then find the advantages of Cloudron consolidation and standardisation of dev-ops & sys admin.

                    Web Design https://www.evergreen.je
                    Development https://brandlight.org
                    Life https://marcusquinn.com

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                    • marcusquinnM Offline
                      marcusquinnM Offline
                      marcusquinn
                      wrote on last edited by
                      #17
                      • https://suitecrm.com/sugarcrm-loses-and-open-source-wins/

                      Web Design https://www.evergreen.je
                      Development https://brandlight.org
                      Life https://marcusquinn.com

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                      • girishG girish

                        This was posted by some on chat yesterday (https://paste.cloudron.io/raw/upesuzizis)

                        • install an empty LAMP stack
                        • download and extract SuiteCRM from https://suitecrm.com/download/ (upload either via sftp or wget and unzip in terminal) in /app/data/public
                        • depending on how you got the files there, you need to do a "chown -R www-data:www-data /app/data/public" so it is able to write the config files
                        • get environment variables in terminal with env | grep MYSQL_ and install SuiteCRM as you usually would
                        • login with the newly created admin account and go to Admin -> Password Management, select" Enable LDAP Authentication" and enter at least the following information:
                          • Server: 172.18.0.1
                          • Port: 3002
                          • User DN: ou=users,dc=cloudron
                          • Bind Attribute: dn
                          • Login-Attribute: username
                        • give it a try if it's working, if it does, do a vi /app/data/public/config.php and replace the static db infos with the environment variables like so:
                          array (
                          'db_host_name' => getenv("MYSQL_HOST"),
                          'db_host_instance' => 'SQLEXPRESS',
                          'db_user_name' => getenv("MYSQL_USERNAME"),
                          'db_password' => getenv("MYSQL_PASSWORD"),
                          'db_name' => getenv("MYSQL_DATABASE"),
                          'db_type' => 'mysql',
                          'db_port' => getenv("MYSQL_PORT"),
                          'db_manager' => 'MysqliManager',
                          ),
                        • save and see if everything is still working
                        andreasduerenA Offline
                        andreasduerenA Offline
                        andreasdueren
                        wrote on last edited by
                        #18

                        @girish I'm trying to set up LDAP with SuiteCRM in a LAMP stack here but can't get it to work somehow. Are you still using this setup?

                        girishG 1 Reply Last reply
                        0
                        • andreasduerenA andreasdueren

                          @girish I'm trying to set up LDAP with SuiteCRM in a LAMP stack here but can't get it to work somehow. Are you still using this setup?

                          girishG Offline
                          girishG Offline
                          girish
                          Staff
                          wrote on last edited by
                          #19

                          @andreasdueren I haven't tried this in ages (since I posted it). What error are you getting ?

                          andreasduerenA 1 Reply Last reply
                          0
                          • girishG girish

                            @andreasdueren I haven't tried this in ages (since I posted it). What error are you getting ?

                            andreasduerenA Offline
                            andreasduerenA Offline
                            andreasdueren
                            wrote on last edited by
                            #20

                            @girish Unfortunately it doesn’t have a test button and won’t show me log data so I’m just opening a new inkognito window to try out the login and I can’t really troubleshoot.

                            I’m probably entering some incorrect setup information but I don’t know which one…

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                            0
                            • marcusquinnM Offline
                              marcusquinnM Offline
                              marcusquinn
                              wrote on last edited by
                              #21

                              FWIW I gave SuiteCRM a thorough test, and recommend EspoCRM in every way for speed, customising and scaling.

                              Web Design https://www.evergreen.je
                              Development https://brandlight.org
                              Life https://marcusquinn.com

                              andreasduerenA 1 Reply Last reply
                              1
                              • marcusquinnM marcusquinn

                                FWIW I gave SuiteCRM a thorough test, and recommend EspoCRM in every way for speed, customising and scaling.

                                andreasduerenA Offline
                                andreasduerenA Offline
                                andreasdueren
                                wrote on last edited by
                                #22

                                @marcusquinn Hmm Wasn't a fan so far, Guess I'll give it another try as well

                                1 Reply Last reply
                                1
                                • R Offline
                                  R Offline
                                  robw
                                  wrote on last edited by robw
                                  #23

                                  +1 / bump

                                  It would be WONDERFUL to have SuiteCRM on Cloudron, particularly when integrated with automatic updates. It's an app worth coming to Cloudron to get, and would certainly solve some big hosting headaches for us.

                                  FWIW I don't think EspoCRM and SuiteCRM are directly comparable...

                                  EspoCRM is ~$850 - $1,100 USD per installation per year to match anything like SuiteCRM's built-in base feature set for company usage, and then SuiteCRM goes further. And SuiteCRM's features are generally more advanced and flexible - especially standard reporting and dashboards/panel configurations. The huge community and large marketplace of third party add-ons is also important for some companies, whereas EspoCRM doesn't seem to encourage third party apps at all (though I know there are some).

                                  On the other hand, for light touch needs EspoCRM is fast (SuiteCRM's UI can be slow), simple (SuiteCRM feels like it needs an engineer to operate at times if you want to do more with it), easy to start with and keep going, and includes some nice modern UI components like kanbans and dynamic forms that prior SuiteCRM versions didn't have or are otherwise tricky to configure.

                                  We started with EspoCRM on Cloudron and moved to (manually) self hosted SuiteCRM for ourselves and our clients when we ran into EspoCRM's rigid design, super light documentation, and feature pay walls.

                                  (As a relevant side note, we trialled Univention Corporate Server as an alternative to Cloudron specifically so we could better automate SuiteCRM hosting right alongside other apps we use including Rocket.Chat, Open Project, Wekan, Phabricator, Jitsi. But for us, UCS wasn't quite right. The SuiteCRM updates were lagging a long way behind the current version, and although UCS is a great system for single-company-per-server use, we experienced extra management overhead to run it versus Cloudron, and couldn't see a natural way to run the same app more than once on a server. So bringing SuiteCRM to Cloudron would close that gap for our needs in particular, and settle the debate conclusively.)

                                  I'm no SuiteCRM zealot, mind you. Personally I like the feeling of EspoCRM out of the box more. I'd be happiest if we could combine the best of these two apps into something in between. 🙂

                                  So I certainly think SuiteCRM and EspoCRM offer different advantages to different audiences, and would complement rather than distract from each other on Cloudron.

                                  marcusquinnM 1 Reply Last reply
                                  0
                                  • R robw

                                    +1 / bump

                                    It would be WONDERFUL to have SuiteCRM on Cloudron, particularly when integrated with automatic updates. It's an app worth coming to Cloudron to get, and would certainly solve some big hosting headaches for us.

                                    FWIW I don't think EspoCRM and SuiteCRM are directly comparable...

                                    EspoCRM is ~$850 - $1,100 USD per installation per year to match anything like SuiteCRM's built-in base feature set for company usage, and then SuiteCRM goes further. And SuiteCRM's features are generally more advanced and flexible - especially standard reporting and dashboards/panel configurations. The huge community and large marketplace of third party add-ons is also important for some companies, whereas EspoCRM doesn't seem to encourage third party apps at all (though I know there are some).

                                    On the other hand, for light touch needs EspoCRM is fast (SuiteCRM's UI can be slow), simple (SuiteCRM feels like it needs an engineer to operate at times if you want to do more with it), easy to start with and keep going, and includes some nice modern UI components like kanbans and dynamic forms that prior SuiteCRM versions didn't have or are otherwise tricky to configure.

                                    We started with EspoCRM on Cloudron and moved to (manually) self hosted SuiteCRM for ourselves and our clients when we ran into EspoCRM's rigid design, super light documentation, and feature pay walls.

                                    (As a relevant side note, we trialled Univention Corporate Server as an alternative to Cloudron specifically so we could better automate SuiteCRM hosting right alongside other apps we use including Rocket.Chat, Open Project, Wekan, Phabricator, Jitsi. But for us, UCS wasn't quite right. The SuiteCRM updates were lagging a long way behind the current version, and although UCS is a great system for single-company-per-server use, we experienced extra management overhead to run it versus Cloudron, and couldn't see a natural way to run the same app more than once on a server. So bringing SuiteCRM to Cloudron would close that gap for our needs in particular, and settle the debate conclusively.)

                                    I'm no SuiteCRM zealot, mind you. Personally I like the feeling of EspoCRM out of the box more. I'd be happiest if we could combine the best of these two apps into something in between. 🙂

                                    So I certainly think SuiteCRM and EspoCRM offer different advantages to different audiences, and would complement rather than distract from each other on Cloudron.

                                    marcusquinnM Offline
                                    marcusquinnM Offline
                                    marcusquinn
                                    wrote on last edited by
                                    #24

                                    @robw My experience was the opposite. I don't think you need any of the paid Espo stuff - although it is certainly good to support developers. SuiteCRM still looks like a legacy interface, and slow. If you haven't got into Espo Entity Manager, then you're missing out on some rapid capability. Only thing I can see SuiteCRM doing is showing that Espo is faster and easier.

                                    Rocket Chat I don't recommend any more, much prefer Nextcloud Talk.

                                    Open Project is good, but Espo can do everything that OP can.

                                    Phabricator is abandonware.

                                    Jitsi is great, but I think their public service is just fine for most.

                                    UCS is the only free Linux alternative to Active Directory I know of, so useful for that. Clunky though.

                                    Going back to Espo, I paid for all their add-ons but don't really need or use any of them. Get into Entity Manager and you can do everything already with that.

                                    DM me and I'll share a link to what we've done with it. I think you'll see why you couldn't get anywhere near the capability with SuiteCRM.

                                    Web Design https://www.evergreen.je
                                    Development https://brandlight.org
                                    Life https://marcusquinn.com

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