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  2. Matrix (Synapse/Element)
  3. Matrix Healtheck error: Error: Timeout of 7000ms exceeded

Matrix Healtheck error: Error: Timeout of 7000ms exceeded

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  • archosA Online
    archosA Online
    archos
    wrote on last edited by archos
    #1

    Hello, I have a problem with the Matrix app. I have tried restarting it several times, but after about 30 minutes it ends up with this error and stops working.

    box:taskworker Starting task 9129. Logs are at /home/yellowtent/platformdata/logs/9afaff60-0e08-4215-8271-b19f8ff1540f/apptask.log
    Feb 24 18:46:14box:apptask run: startTask installationState: pending_restart runState: running
    Feb 24 18:46:14box:tasks update 9129: {"percent":10,"message":"Starting app services"}
    Feb 24 18:46:14box:tasks update 9129: {"percent":20,"message":"Restarting container"}
    Feb 24 18:46:26box:tasks update 9129: {"percent":80,"message":"Configuring reverse proxy"}
    Feb 24 18:46:26box:reverseproxy providerMatchesSync: subject=CN = matrix.mydomen.cz domain=matrix.mydomen.cz issuer=C = US, O = Let's Encrypt, CN = R3 wildcard=false/true prod=true/true issuerMismatch=false wildcardMismatch=false match=true
    Feb 24 18:46:26box:reverseproxy ensureCertificate: matrix.mydomen.cz acme cert exists and is up to date
    Feb 24 18:46:26box:reverseproxy expiryDate: subject=CN = matrix.mydomen.cz notBefore=Feb 19 07:11:08 2024 GMT notAfter=May 19 07:11:07 2024 GMT daysLeft=84.55880680555556
    Feb 24 18:46:26box:reverseproxy needsRenewal: false. force: false
    Feb 24 18:46:26box:reverseproxy writeAppLocationNginxConfig: writing config for "matrix.mydomen.cz" to /home/yellowtent/platformdata/nginx/applications/9afaff60-0e08-4215-8271-b19f8ff1540f/matrix.archoslinux.cz.conf with options {"sourceDir":"/home/yellowtent/box","vhost":"matrix.mydomen.cz","hasIPv6":true,"ip":"172.18.18.8","port":8008,"endpoint":"app","redirectTo":null,"certFilePath":"/home/yellowtent/platformdata/nginx/cert/matrix.mydomen.cz.cert","keyFilePath":"/home/yellowtent/platformdata/nginx/cert/matrix.mydomen.cz.key","robotsTxtQuoted":null,"cspQuoted":null,"hideHeaders":[],"proxyAuth":{"enabled":false,"id":"9afaff60-0e08-4215-8271-b19f8ff1540f","location":"/"},"upstreamUri":"","ocsp":true,"hstsPreload":false}
    Feb 24 18:46:26box:shell reload spawn: /usr/bin/sudo -S /home/yellowtent/box/src/scripts/restartservice.sh nginx
    Feb 24 18:46:26box:tasks update 9129: {"percent":100,"message":"Done"}
    Feb 24 18:46:26box:taskworker Task took 12.256 seconds
    Feb 24 18:46:26box:tasks setCompleted - 9129: {"result":null,"error":null}
    Feb 24 18:46:26box:tasks update 9129: {"percent":100,"result":null,"error":null}
    Feb 24 19:39:17=> Healtheck error: Error: Timeout of 7000ms exceeded
    Feb 24 19:39:27=> Healtheck error: Error: Timeout of 7000ms exceeded
    Feb 24 19:39:37=> Healtheck error: Error: Timeout of 7000ms exceeded
    Feb 24 19:39:47=> Healtheck error: Error: Timeout of 7000ms exceeded
    Feb 24 19:39:57=> Healtheck error: Error: Timeout of 7000ms exceeded
    Feb 24 19:40:07=> Healtheck error: Error: Timeout of 7000ms exceeded
    Feb 24 19:40:17=> Healtheck error: Error: Timeout of 7000ms exceeded
    Feb 24 19:40:27=> Healtheck error: Error: Timeout of 7000ms exceeded
    Feb 24 19:40:37=> Healtheck error: Error: Timeout of 7000ms exceed
    

    Can someone please help me with this? Thank you very much for any advice.

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    • archosA Online
      archosA Online
      archos
      wrote on last edited by
      #2

      Lately Matrix has been putting a lot of strain on my CPU.Snímek obrazovky pořízený 2024-02-18 15-03-24.png

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      • nebulonN Away
        nebulonN Away
        nebulon
        Staff
        wrote on last edited by
        #3

        Checked 3 instances I have access to and I can't reproduce any cpu spikes or so. I guess we need more info from you. So from your logs it appears that the installation as such works, but it never succeeds with the healthcheck?

        archosA 1 Reply Last reply
        0
        • nebulonN nebulon marked this topic as a question on
        • nebulonN nebulon

          Checked 3 instances I have access to and I can't reproduce any cpu spikes or so. I guess we need more info from you. So from your logs it appears that the installation as such works, but it never succeeds with the healthcheck?

          archosA Online
          archosA Online
          archos
          wrote on last edited by
          #4

          @nebulon Hey, thanks for the answer. As of this morning, everything seems to be fine. The Matrix has been running since this morning. Yesterday it got stuck a few times on an error I sent. I had to restart the app every time. It ran for an hour and always on the same error the app crashed. I can enable access to the VPS via SSH if need be.

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          • archosA Online
            archosA Online
            archos
            wrote on last edited by
            #5

            So for two days, it looks like everything's fine. I think I can close this thread.

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            • archosA archos has marked this topic as solved on
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