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Cloudron Forum

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  1. Cloudron Forum
  2. Mautic
  3. Disappearing Email Configuration

Disappearing Email Configuration

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  • B Offline
    B Offline
    bruddlee
    wrote on last edited by
    #1

    Farily frequently any settings within the email configuration settings within mautic are overwritten by the server. Has anyone else experienced this same issue?

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    • nebulonN Away
      nebulonN Away
      nebulon
      Staff
      wrote on last edited by
      #2

      On Cloudron mail settings are managed by the platform, so an app restart will reset those to the ones working with Cloudron itself. Is this may be what you see?

      If so which use-case do you have for custom email settings, not managed through Cloudron?

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      • girishG Offline
        girishG Offline
        girish
        Staff
        wrote on last edited by
        #3

        Also, see the warning in https://docs.cloudron.io/apps/mautic/#mailer

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        • B Offline
          B Offline
          bruddlee
          wrote on last edited by bruddlee
          #4

          @girish @nebulon
          I think the app restart is what cleared it out for me. Is there anyway to persist these settings through restarts?
          I'm using ses+api as my configuration and using AWS SES to send emails. I'm not using any cloudron email configuration.

          Any insight here is helpful thanks!

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          • girishG Offline
            girishG Offline
            girish
            Staff
            wrote on last edited by
            #5

            @bruddlee did you see the warning in https://docs.cloudron.io/apps/mautic/#mailer ? might want to refresh that page if you had it cached from the past. You have to disable email autoconfiguration so that your settings are not overwritten each time on restart.

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            • B Offline
              B Offline
              bruddlee
              wrote on last edited by
              #6

              @girish
              Thanks! I see it now.
              Appreciate the help.

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