Cannot send mail via smtp

[fbartels]

I wanted to configure Freescout to use a different smtp server as the default Cloudron one, since the outgoing relay enforces a direct relation between auth credentials and used email addresses (as Cloudron does by default).

Unfortunately when testing a custom smtp server Freescout says the sending failed and looking at the Cloudron logging shows the reason for the failure:

sh: 1: /usr/sbin/sendmail: not found

Could sendmail be included for a future app update?

[girish]

@fbartels You can just use SMTP. This is what we do in our freescout below. Note we configured this manually:

[girish]

@fbartels not sure I understood.

There are two settings:

• Manage -> Settings -> Mail Settings -> System Emails. This is auto-configured to use Cloudron mail server. Is this the one you are referring to? This has sendmail in the dropdown. The default mail address here is like support.app@domain.com . To change this, you change it in the Email section - https://docs.cloudron.io/apps/#mail-from-address

• The other is individual mailbox Connection Settings . These are not configured by the package at all.

[fbartels]

@girish said in Cannot send mail via smtp:

individual mailbox Connection Settings

Yes, these are the ones I am talking about. The support mailbox in question is not using the same domain as the cloudron system and therefore i wanted to configuration both IMAP and SMTP for it. But sending then fails because the Sendmail binary is missing (or at least not at the location freescout expects).

[girish]

@fbartels You can just use SMTP. This is what we do in our freescout below. Note we configured this manually:

[fbartels]

Sorry for the noise. I am not quite sure what I made differently before, but while I am 100% I got the sendmail error with the smtp option selected, after redoing it is working now for me as well.

Case closed.