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  1. Cloudron Forum
  2. NodeBB
  3. Running into a email brick wall

Running into a email brick wall

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  • 2 Offline
    2 Offline
    2TonWaffle
    wrote on last edited by
    #1

    Recently installed NodeBB and I thought I had everything setup correctly. The issue is that when trying to send test emails, I'm not receiving them within my box. I have the domain setup within Cloudron as a relay to Mailjet and the status is showing a green bubble.

    Screenshot 2024-04-08 at 9.13.42 AM.png

    I also have it that the app is in control of email as well. My understanding is that Mailjet or a service like it, will handle the sending of outgoing email. This doesn't seem to be the case though as it seems that Cloudron reports that the email is sent and delivered but, nothing is ever received.

    Screenshot 2024-04-07 at 11.14.51 PM.png

    I try to send a test email as well from within NodeBB but, that too doesn't seem to work.

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    • 2 Offline
      2 Offline
      2TonWaffle
      wrote on last edited by
      #2

      Found the issue!!

      You must use the main account API key and secret and not a subaccount key for everything to work.

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      • girishG Offline
        girishG Offline
        girish
        Staff
        wrote on last edited by
        #3

        @2TonWaffle Glad you found the problem. But also, if the app is in control of email, the diagnostics of Cloudron Email is not really relevant (for example, test email etc).

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