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  3. OIDC on an updated instance does not work (Penpot 2.0)

OIDC on an updated instance does not work (Penpot 2.0)

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  • luckowL Offline
    luckowL Offline
    luckow
    translator
    wrote on last edited by luckow
    #1

    The url (after clicking on OpenID) throws:

    auth/login?error=unable-to-auth&hint=selector+manager+closed&type=internal&code=unexpected
    

    instead of logging in.

    Pronouns: he/him | Primary language: German

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    • luckowL Offline
      luckowL Offline
      luckow
      translator
      wrote on last edited by
      #5

      After reading your feedback, I tried the same workflow as yesterday. No chance to log in via OIDC. Then I restored a backup with version 1.10 and logged in via OIDC. Everything worked as expected. Then update to 2.0. Tada. Everything works. No idea why.
      (My) problem solved.

      Pronouns: he/him | Primary language: German

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      • nebulonN Offline
        nebulonN Offline
        nebulon
        Staff
        wrote on last edited by
        #2

        At least a new installation works fine here. Can you give a bit more context like if this is an upgraded instance or a new one and maybe some further error logs? Which Cloudron version is this?

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        • nebulonN nebulon marked this topic as a question on
        • girishG Offline
          girishG Offline
          girish
          Staff
          wrote on last edited by
          #3

          I tried to update from previous version in the Demo cloudron and it seems to work.

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          • nebulonN Offline
            nebulonN Offline
            nebulon
            Staff
            wrote on last edited by
            #4

            Oh sorry it was an updated Penpot instance, didn't read the title properly...

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            • luckowL Offline
              luckowL Offline
              luckow
              translator
              wrote on last edited by
              #5

              After reading your feedback, I tried the same workflow as yesterday. No chance to log in via OIDC. Then I restored a backup with version 1.10 and logged in via OIDC. Everything worked as expected. Then update to 2.0. Tada. Everything works. No idea why.
              (My) problem solved.

              Pronouns: he/him | Primary language: German

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              • luckowL luckow has marked this topic as solved on
              • M Offline
                M Offline
                m-si
                wrote on last edited by m-si
                #6

                After a server migration I expirienced a somehow similar behaviour. After the cloudron restored from the backup penpot OIDC didn't work.

                penpot package version: 1.7.0

                Frontend said: "Authentifizierungsanbieter ist nicht konfiguriert."
                On the backend: "E app.http.errors - hint="restriction error", data={:type :restriction, :code :provider-not-configured, :provider :oidc, :hint "provider not configured“}"

                I did the following diagnostics:

                • I checked OIDC login on other apps (e.g. gitlab) -> worked as expected.
                • I checked curl -v https://my.mydomain.de/.well-known/openid-configuration -> it answered correctly
                • cloudron-support —troubleshoot -> said all checks [OK]
                • I freshly installed another instance on the same machine but different domain. As a regression to 1.1 was no Option -> same error
                • I double checked DNS entries. -> same error
                • I renewed the password of the accounts setup in penpot -> same error

                Now after about 24h after the restore I tried again a fresh install -> it worked
                Returned to the previous instance –> It all of a sudden worked.

                Solution: Time is a healer…

                This is realy very astonishing and I feel lucky, but it is not very reliable and now brings up questions how to secure the designwork of me and others when working with penpot. Unfortunatly I have no time left to further investigate, but it seems that OIDC & penpot have issue after restoring of cloudron...

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