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  2. OpenWebUI
  3. OpenWebUI - Permissions Issue after last 2.2.5 update - cannot create directory /media/ollama-vol

OpenWebUI - Permissions Issue after last 2.2.5 update - cannot create directory /media/ollama-vol

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  • J Offline
    J Offline
    jagan
    wrote on last edited by
    #1

    After the 2.2.5 update that Set NLTK_DIR env var, my app is unresponsive.
    The following is from the error logs:

    Jun 27 12:11:06 => Copying static files
    Jun 27 12:11:06 => Enabling local ollama
    Jun 27 12:11:06 => Ensure directories
    Jun 27 12:11:06 => Loading configuration
    Jun 27 12:11:06 mkdir: cannot create directory '/media/ollama-vol': Read-only file system
    Jun 27 12:11:13 => Healtheck error: Error: connect EHOSTUNREACH 172.18.18.172:8080
    

    I am not sure how to proceed.
    The Data Directory is pointing to a volume that I have.
    I don't understand how 'Mounts' work. And I don't know how the permissions for 'media' user do as well.

    Need help please, I have tried all that I can do and understand. Tried changing ownerships, created directories, moved back the 'Data Directory' back to the default 'Yellow Tent' location, but nothing worked.

    Would appreciate some points!

    Thank you

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    • girishG Offline
      girishG Offline
      girish
      Staff
      wrote on last edited by
      #2

      You need to first create a volume and then mount it via https://docs.cloudron.io/apps/#mounts . Otherwise, apps cannot create /media/* directories.

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      • girishG girish referenced this topic on
      • J Offline
        J Offline
        jagan
        wrote on last edited by
        #3

        I already have a volume, but I will create one more and mount it!

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        • girishG girish

          You need to first create a volume and then mount it via https://docs.cloudron.io/apps/#mounts . Otherwise, apps cannot create /media/* directories.

          C Offline
          C Offline
          charlesnw
          wrote on last edited by
          #4

          @girish Except that doesn't work 🙂 I get the same issue and I created a mount. I did so while the application was stopped. I started the application and I get:

          Nov 23 06:00:29 - => Ensure directories
          Nov 23 06:00:29 - => Copying static files
          Nov 23 06:00:30 - => Loading configuration
          Nov 23 06:00:30 - => Enabling local ollama
          Nov 23 06:00:30 - mkdir: cannot create directory '/media/TSYSAI': Read-only file system

          The volume is created and added to the application

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          • C charlesnw

            @girish Except that doesn't work 🙂 I get the same issue and I created a mount. I did so while the application was stopped. I started the application and I get:

            Nov 23 06:00:29 - => Ensure directories
            Nov 23 06:00:29 - => Copying static files
            Nov 23 06:00:30 - => Loading configuration
            Nov 23 06:00:30 - => Enabling local ollama
            Nov 23 06:00:30 - mkdir: cannot create directory '/media/TSYSAI': Read-only file system

            The volume is created and added to the application

            J Offline
            J Offline
            joseph
            Staff
            wrote on last edited by
            #5

            @charlesnw said in OpenWebUI - Permissions Issue after last 2.2.5 update - cannot create directory /media/ollama-vol:

            TSYSAI

            is that the name of your mount? You can always open an app Web Terminal and do ls -l /media . You should have your volume listed there.

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            • C Offline
              C Offline
              charlesnw
              wrote on last edited by
              #6

              Yes. That is the name of the mount.

              image.png

              image.png

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              • C Offline
                C Offline
                charlesnw
                wrote on last edited by
                #7

                Any ideas/updates?

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                • J Offline
                  J Offline
                  joseph
                  Staff
                  wrote on last edited by
                  #8

                  @charlesnw when you mounted the volume into the app, do you have the "Readonly" flag set?

                  Does "mkdir -p /media/TSYSAI/foobar` work ?

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                  • C Offline
                    C Offline
                    charlesnw
                    wrote on last edited by
                    #9

                    I resolved the issue. I had the directory set to /media/TSYSAI instead of just /media.

                    Thanks!

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