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  3. Configuration change needed in SPF record

Configuration change needed in SPF record

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spfmaile-maildns
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  • matix131997M Offline
    matix131997M Offline
    matix131997
    wrote on last edited by
    #1

    Hello. I have had a problem for some time now with sending emails to some of the big providers e.g. iCloud, Yahoo etc.

    In today's server migration to another location and system upgrade, I did a test on 'https://www.mail-tester.com/' to see if the PTR has updated. Then the result appeared to me that I do not have "ip4:x.x.x.x" in the SPF record.

    This is a very interesting situation, because I remember that they used to not require this. In testing, it did not show up as an error that this was not in the SPF record.

    I guess, you would need to update the script that performs the automatic DNS update with additional IP address information to the SPF record.

    cloudron spf.png

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    • matix131997M Offline
      matix131997M Offline
      matix131997
      wrote on last edited by
      #2

      Situation brought under control today. The cause was that the A record associated with 'mail.domain.tld' was not updated with the new IP address. I had to update manually. I am using DNS from Bunny.net

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      • nebulonN Offline
        nebulonN Offline
        nebulon
        Staff
        wrote on last edited by
        #3

        How did you perform the Cloudron migration? Was this changing the dashboard domain? I think this is not really related to the update as such, as an update would not touch DNS records as such.

        And have you tried to hit the sync DNS button?

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        • nebulonN nebulon marked this topic as a question on
        • matix131997M Offline
          matix131997M Offline
          matix131997
          wrote on last edited by
          #4

          I did the migration using a backup. Just to be sure, I did a DNS sync and somehow it didn't update but the other records updated correctly.

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          • nebulonN Offline
            nebulonN Offline
            nebulon
            Staff
            wrote on last edited by
            #5

            Looking at the code, it should have handled that case. Not sure what happened here then. Maybe @girish knows, possibly I am overlooking a bit where we cautiously not overwrite existing settings if it is not clear.

            Have you seen a warning in your dashboard with values Cloudron expects in the mail status page?

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            • matix131997M Offline
              matix131997M Offline
              matix131997
              wrote on last edited by
              #6

              The only message was only related to PTR. And there was no other message. Maybe it was a special case or a problem with the request and the question was whether from my server or on the provider's side.

              After I clicked sync DNS, I left it for another 24 hours just to be sure, because the proprogation could have been prolonged. After 24 hours there was still a problem , then I did a record analysis and noticed as I wrote above one record A was not updated.

              In general, the situation embraced. You can close the topic 😄 only waiting for the improvement of the results from PTR. Generally I have changed but FCrDNS has not been updated.

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