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  3. All Apps Error Status After Update to 8.0.3

All Apps Error Status After Update to 8.0.3

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networkingipv6
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  • P playsia

    Worked for installing 7.7.2. Upgrading to 8.0.3 resulting in the same old downloading icon error.

    J Offline
    J Offline
    joseph
    Staff
    wrote on last edited by
    #33

    @playsia ok, so back to DNS resolution error ? Can you check what is in your /etc/resolv.conf ?

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    • P Offline
      P Offline
      playsia
      wrote on last edited by
      #34

      GNU nano 6.2 /etc/resolv.conf

      <snip comment prelude>

      nameserver 127.0.0.53
      options edns0 trust-ad
      search .

      J 1 Reply Last reply
      0
      • nebulonN nebulon referenced this topic on
      • P playsia

        GNU nano 6.2 /etc/resolv.conf

        <snip comment prelude>

        nameserver 127.0.0.53
        options edns0 trust-ad
        search .

        J Offline
        J Offline
        joseph
        Staff
        wrote on last edited by joseph
        #35

        @playsia ok, that looks correct.

        Now, systemctl status systemd-resolved should say running. Finally, resolvectl should show some nameservers. I suspect resolvectl is not showing any nameservers. In that case, edit /etc/systemd/resolved.conf and edit the DNS line like so:

        DNS=8.8.8.8 1.1.1.1
        

        Put your own network's nameservers above, if you have them. Otherwise, 8.8.8.8 is google and 1.1.1.1 is cloudflare dns. systemctl restart systemd-resolved . After this dns will work. resolvectl will also show the DNS servers you added.

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        • P Offline
          P Offline
          playsia
          wrote on last edited by
          #36

          systemctl status systemd-resolved: yes it's running

          Results of resolvectl:
          Global
          Protocols: -LLMNR -mDNS -DNSOverTLS DNSSEC=no/unsupported
          resolv.conf mode: stub

          Link 2 (enp1s0)
          Current Scopes: DNS
          Protocols: +DefaultRoute +LLMNR -mDNS -DNSOverTLS DNSSEC=no/unsupported
          Current DNS Server: 192.168.0.5
          DNS Servers: 192.168.0.5 192.168.0.6

          Link 3 (wlp2s0)
          Current Scopes: none
          Protocols: -DefaultRoute +LLMNR -mDNS -DNSOverTLS DNSSEC=no/unsupported

          Link 4 (docker0)
          Current Scopes: none
          Protocols: -DefaultRoute +LLMNR -mDNS -DNSOverTLS DNSSEC=no/unsupported

          Link 5 (br-60558136c824)
          Current Scopes: none
          Protocols: -DefaultRoute +LLMNR -mDNS -DNSOverTLS DNSSEC=no/unsupported

          Link 7 (veth14a60e8)
          Current Scopes: none
          Protocols: -DefaultRoute +LLMNR -mDNS -DNSOverTLS DNSSEC=no/unsupported

          Link 9 (veth781f0fd)
          Current Scopes: none
          Protocols: -DefaultRoute +LLMNR -mDNS -DNSOverTLS DNSSEC=no/unsupported

          Link 11 (veth6430967)
          Current Scopes: none
          Protocols: -DefaultRoute +LLMNR -mDNS -DNSOverTLS DNSSEC=no/unsupported

          Link 13 (veth1baaf71)
          Current Scopes: none
          Protocols: -DefaultRoute +LLMNR -mDNS -DNSOverTLS DNSSEC=no/unsupported

          Link 15 (vethf12b789)
          Current Scopes: none
          Protocols: -DefaultRoute +LLMNR -mDNS -DNSOverTLS DNSSEC=no/unsupported

          Link 17 (veth41c82ea)
          Current Scopes: none
          Protocols: -DefaultRoute +LLMNR -mDNS -DNSOverTLS DNSSEC=no/unsupported

          Link 19 (veth23598f8)
          Current Scopes: none
          Protocols: -DefaultRoute +LLMNR -mDNS -DNSOverTLS DNSSEC=no/unsupported

          Link 21 (veth279bdec)
          Current Scopes: none
          Protocols: -DefaultRoute +LLMNR -mDNS -DNSOverTLS DNSSEC=no/unsupported

          Link 23 (veth6e84b1b)
          Current Scopes: none
          Protocols: -DefaultRoute +LLMNR -mDNS -DNSOverTLS DNSSEC=no/unsupported

          Link 25 (veth305c936)
          Current Scopes: none
          Protocols: -DefaultRoute +LLMNR -mDNS -DNSOverTLS DNSSEC=no/unsupported

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          • P Offline
            P Offline
            playsia
            wrote on last edited by
            #37

            resolvectl after changing /etc/systemd/resolved.conf. Only change is Global.

            Global
            Protocols: -LLMNR -mDNS -DNSOverTLS DNSSEC=no/unsupported
            resolv.conf mode: stub
            Current DNS Server: 192.168.0.5
            DNS Servers: 192.168.0.5 192.168.0.6

            Log:
            box:tasks startTask: 7791 done. error: { stack: 'BoxError: Network error downloading icon : \n' + ' at /home/yellowtent/box/src/appstore.js:493:33\n' + ' at process.processTicksAndRejections (node:internal/process/task_queues:95:5)\n' + ' at async promiseRetry (/home/yellowtent/box/src/promise-retry.js:17:20)\n' + ' at async Object.downloadIcon (/home/yellowtent/box/src/appstore.js:487:12)\n' + ' at async downloadIcon (/home/yellowtent/box/src/apptask.js:208:26)\n' + ' at async configure (/home/yellowtent/box/src/apptask.js:564:5)', name: 'BoxError', reason: 'Network Error', details: {}, message: 'Network error downloading icon : ' }

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            • J Offline
              J Offline
              joseph
              Staff
              wrote on last edited by
              #38

              So your DNS servers are 192.168.0.5 and 192.168.0.6 ? I am not able to work out why it still cannot resolve. If you can email support@ , we can take a look.

              micmcM 1 Reply Last reply
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              • J joseph

                So your DNS servers are 192.168.0.5 and 192.168.0.6 ? I am not able to work out why it still cannot resolve. If you can email support@ , we can take a look.

                micmcM Offline
                micmcM Offline
                micmc
                wrote on last edited by
                #39

                @joseph said in All Apps Error Status After Update to 8.0.3:

                So your DNS servers are 192.168.0.5 and 192.168.0.6 ? I am not able to work out why it still cannot resolve. If you can email support@ , we can take a look.

                These are local network IP addresses, very likely the local DNSs from his router.

                Ignorance is not an excuse anymore!
                https://AutomateKit.com

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                • P Offline
                  P Offline
                  playsia
                  wrote on last edited by
                  #40

                  They are my two piholes. I will reinstall with DNS=8.8.8.8 1.1.1.1 but I doubt this is the issue.

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                  • necrevistonnezrN Offline
                    necrevistonnezrN Offline
                    necrevistonnezr
                    wrote on last edited by
                    #41

                    They absolutely can be the issue depending on their configuration and filter lists(!)

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                    • P Offline
                      P Offline
                      playsia
                      wrote on last edited by
                      #42

                      1.1.1.1 and 8.8.8.8 did the trick.

                      ... because my pihole wasn't able to do ipv6 dns resolution? which must have become a requirement from 7.7.2 to 8.0.3? As mentioned earlier I don't have any internet ipv6 connectivity so I'm not entirely sure how this is happening... but I'm not changing anything now that things are working.

                      For people finding the same issue the solution I did was to fresh install ubuntu server, set static IP and dns to 1.1.1.1 and 8.8.8.8, I then restored cloudron as normal.

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                      • nebulonN nebulon has marked this topic as solved on
                      • J Offline
                        J Offline
                        justin.poppi
                        wrote on last edited by
                        #43

                        For anyone else out there that is having trouble, I was able to fix this issue by disabling ipv6 within ubuntu.

                        First I did the curl test as mentioned by @nebulon - it worked as expected, but when adding the --ipv6 option it failed.

                        When running "ip a" I could see an ipv6 address was present.

                        Using the link that @playsia supplied, I carried out the steps described in section 1: Disable IPv6 using Sysctl. I didn't need to modify the /etc/rc.local file.

                        Running "ip a" again, there was no more ipv6 addresses shown.

                        I only had these issues after upgrading to V8.0.3 and Ubuntu 24.04.1.

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