Etherpad error when updating

[sponch]

Hey,
when updating existing etherpads I get the following error when opening/creating a pad.

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ReferenceError: Can't find variable: io
at unknown at line -1
ErrorId: jUej6hQBEVywm5tue9Nd
Unhandled Promise rejection
URL: https://etherpadURL/p/SzdS3nFK4L34fov58O-q
UserAgent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/18.2 Safari/605.1.15

Does not appear, when using a fresh install.
Any idea??

[nebulon]

Do you have any extra plugins installed which may not be compatible? The error hints at some code bug or incompatibility somewhere with the new version.

What are the errors on the server side of the app in the logs?

[sponch]

I know that there were plugins installed - but I can't find find them in the new "plugin view" - there are only the standard plugins visible

[nebulon]

In /app/data/data/ there should be a installed_plugins.json Maybe you can copy that file and remove one-by one to see which one causes the issue? After removing one and saving that file, the app has to be restarted.

[sponch]

Hi and thanks.
1 is my old installation that produces the error 2. a new clean install
can't find differences besides the version numbers ...

{"plugins":[{"name":"ep_align","version":"0.3.97"},{"name":"ep_comments_page","version":"1.0.35"},{"name":"ep_embedded_hyperlinks2","version":"1.2.4"},{"name":"ep_font_color","version":"0.0.87"},{"name":"ep_headings2","version":"0.2.64"},{"name":"ep_markdown","version":"0.1.78"},{"name":"ep_openid_connect","version":"3.0.7"},{"name":"ep_user_displayname","version":"1.0.7"},{"name":"ep_stable_authorid","version":"1.0.3"},{"name":"ep_guest","version":"1.0.34"},{"name":"ep_etherpad-lite","version":"2.1.1"}]}

{"plugins":[{"name":"ep_align","version":"0.3.97"},{"name":"ep_embedded_hyperlinks2","version":"1.2.4"},{"name":"ep_font_color","version":"0.0.88"},{"name":"ep_headings2","version":"0.2.65"},{"name":"ep_markdown","version":"1.0.1"},{"name":"ep_openid_connect","version":"3.0.7"},{"name":"ep_user_displayname","version":"1.0.7"},{"name":"ep_stable_authorid","version":"1.0.3"},{"name":"ep_guest","version":"1.0.35"},{"name":"ep_comments_page","version":"1.0.38"},{"name":"ep_etherpad-lite","version":"2.2.6"}]}

[nebulon]

The version difference may just be the issue then, as plugins may only be compatible with specific versions. Maybe you can try to use the versions from the working one on the other.