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  3. False positive on SpamHaus

False positive on SpamHaus

Scheduled Pinned Locked Moved Solved Support
spamhausemail
47 Posts 10 Posters 2.2k Views 10 Watching
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    • andreasduerenA Offline
      andreasduerenA Offline
      andreasdueren
      wrote last edited by
      #38

      Im having the same false positive issue. Do I have to read through this whole thread and the other one or is there a simple fix/do I just need to wait for an update?

      1 Reply Last reply
      1
      • girishG Offline
        girishG Offline
        girish
        Staff
        wrote last edited by
        #39

        I have a task to make this check more "stable" for next release. Currently, it just shows the message on a single failure . I will fix the code to make it show when the error is more persistent (i.e over several failures or something like that).

        C 1 Reply Last reply
        1
        • girishG girish

          I have a task to make this check more "stable" for next release. Currently, it just shows the message on a single failure . I will fix the code to make it show when the error is more persistent (i.e over several failures or something like that).

          C Offline
          C Offline
          ccfu
          wrote last edited by ccfu
          #40

          @girish That would be a big help for sure, but would it not make more sense to differentiate between connection failure and actual confirmed presence on the blocklist?

          At the moment it seems to check every 30 minutes and if the DNS server has been blocked (e.g. for overuse of queries) this is likely to persist for 24 - 48 hours at least.

          girishG 1 Reply Last reply
          0
          • C ccfu

            @girish That would be a big help for sure, but would it not make more sense to differentiate between connection failure and actual confirmed presence on the blocklist?

            At the moment it seems to check every 30 minutes and if the DNS server has been blocked (e.g. for overuse of queries) this is likely to persist for 24 - 48 hours at least.

            girishG Offline
            girishG Offline
            girish
            Staff
            wrote last edited by
            #41

            @ccfu the check is only once a day - https://git.cloudron.io/platform/box/-/blob/master/src/cron.js?ref_type=heads#L113 . But yeah, the code should ideally say "rate limited" , "connection timed out" . Some proper error messages. Thing is something has changed in SpamHaus recently and this is why many are hitting it . I have to test in depth to figure what the exact problem is. I just put a note here saying I will look into the issue for next release 🙂

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            • C Offline
              C Offline
              ccfu
              wrote last edited by ccfu
              #42

              Thanks, @girish
              FYI, in the notification it says "Email Status is checked every 30 minutes. See the troubleshooting docs for more information." This appears to be incorrect then. The notification does indeed only come once every 24 hours.

              girishG 1 Reply Last reply
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              • C ccfu

                Thanks, @girish
                FYI, in the notification it says "Email Status is checked every 30 minutes. See the troubleshooting docs for more information." This appears to be incorrect then. The notification does indeed only come once every 24 hours.

                girishG Offline
                girishG Offline
                girish
                Staff
                wrote last edited by
                #43

                @ccfu good catch. I removed that misleading message, thanks

                SansGuidonS 1 Reply Last reply
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                • girishG girish

                  @ccfu good catch. I removed that misleading message, thanks

                  SansGuidonS Offline
                  SansGuidonS Offline
                  SansGuidon
                  wrote last edited by
                  #44

                  @girish said in False positive on SpamHaus:

                  @ccfu good catch. I removed that misleading message, thanks

                  I think your change just render obsolete the code comment saying to remove the duration in notification but I'm not sure 🙂 https://git.cloudron.io/platform/box/-/blob/master/src/cron.js?ref_type=heads#L113

                  About me / Now

                  girishG 1 Reply Last reply
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                  • SansGuidonS SansGuidon

                    @girish said in False positive on SpamHaus:

                    @ccfu good catch. I removed that misleading message, thanks

                    I think your change just render obsolete the code comment saying to remove the duration in notification but I'm not sure 🙂 https://git.cloudron.io/platform/box/-/blob/master/src/cron.js?ref_type=heads#L113

                    girishG Offline
                    girishG Offline
                    girish
                    Staff
                    wrote last edited by
                    #45

                    @SansGuidon it does, yes 🙂

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                    • timconsidineT Offline
                      timconsidineT Offline
                      timconsidine
                      App Dev
                      wrote last edited by timconsidine
                      #46

                      Grrrr, I got the same issue now - Cloudron says in blacklist, Spamhaus says not.
                      Trying to get my head around this long thread.

                      EDIT : errr, so TL;DR is nothing we can do and Cloudron will fix it “sometime” ?
                      Maybe I read too fast, but that’s my takeaway at the moment ...

                      C 1 Reply Last reply
                      1
                      • timconsidineT timconsidine

                        Grrrr, I got the same issue now - Cloudron says in blacklist, Spamhaus says not.
                        Trying to get my head around this long thread.

                        EDIT : errr, so TL;DR is nothing we can do and Cloudron will fix it “sometime” ?
                        Maybe I read too fast, but that’s my takeaway at the moment ...

                        C Offline
                        C Offline
                        ccfu
                        wrote last edited by
                        #47

                        @timconsidine That's about right, yes.

                        1 Reply Last reply
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