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  1. Cloudron Forum
  2. Documize
  3. Login not possible on a first connexion

Login not possible on a first connexion

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  • J Offline
    J Offline
    JB_Clou
    wrote last edited by
    #1

    Hi, sorry for this trivial question i guess...

    I installed Documize with my cloudron setup, and try to login with:

    • Email: admin@cloudron.local
    • Password: changeme

    Absolutely nothing happens when i press the "SIGN IN" button!

    Tks for your help.
    JB.

    PS:

    1. My version is: Documize Community 5.13.0
    2. i am not shure to understand "LDAP must by synced manually by the admin in the User Management page for Cloudron users to login." (actually, i understand i have to do this stuff manually once i am signed in in the app, and not from the cloudron setting panel.
      Am i right?
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    • jamesJ Online
      jamesJ Online
      james
      Staff
      wrote last edited by
      #2

      Hello @JB_Clou
      I was not able to reproduce this issue.
      With a fresh install the login admin@cloudron.local and changeme worked with the login button or just pressing ENTER.
      Please check your browser console and app web logs if you see any errors.
      Also, worth a try to change the browser and try it there.
      Always have to ask, did you clear your cache or tried in a private / incognito mode window?

      @JB_Clou said in Login not possible on a first connexion:

      i am not shure to understand "LDAP must by synced manually by the admin in the User Management page for Cloudron users to login." (actually, i understand i have to do this stuff manually once i am signed in in the app, and not from the cloudron setting panel.
      Am i right?

      Yes you understood correctly.

      1 Reply Last reply
      2
      • J Offline
        J Offline
        JB_Clou
        wrote last edited by
        #3

        Hi @james ,
        Tks for your reponse.
        I first changed my browser with no success.
        Then i uninstalled - reinstalled documize, and it is running well now!
        a bit strange, but tks again and sorry for the dumb question...
        have a good day.

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