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  1. Cloudron Forum
  2. MiroTalk
  3. Mirotalk - Participants can't see each other 2

Mirotalk - Participants can't see each other 2

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  • E Offline
    E Offline
    ekevu123
    wrote on last edited by
    #5

    If I am not mistaken, a new Mirotalk installation on Cloudron sets the port automatically to 25000. I have verified that I have that set up once more.

    Oddly, I have just tried it once more, and now it works. Maybe because of a recent app update, I am not sure.

    MiroTalkM 1 Reply Last reply
    1
    • E ekevu123

      If I am not mistaken, a new Mirotalk installation on Cloudron sets the port automatically to 25000. I have verified that I have that set up once more.

      Oddly, I have just tried it once more, and now it works. Maybe because of a recent app update, I am not sure.

      MiroTalkM Offline
      MiroTalkM Offline
      MiroTalk
      wrote on last edited by
      #6

      @ekevu123 said in Mirotalk - Participants can't see each other 2:

      If I am not mistaken, a new Mirotalk installation on Cloudron sets the port automatically to 25000. I have verified that I have that set up once more.

      Not sure why, but in the Cloudron setup, it only works when the port range starts from 25000. 🤷

      In theory, it should work with any port range, as long as the selected ports are not already in use by another application and are not blocked by your firewall or ISP.

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      • E Offline
        E Offline
        ekevu123
        wrote on last edited by
        #7

        Thank you for explaining! If it happens next time again, I will look through port usage on the server.

        1 Reply Last reply
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        • jamesJ Offline
          jamesJ Offline
          james
          Staff
          wrote on last edited by
          #8

          Hello @ekevu123 and @mirotalk-57bab571
          I have figured out what the issue is with changing ports.
          An app update will be available soon that fixes this issue.

          MiroTalkM 1 Reply Last reply
          2
          • jamesJ james

            Hello @ekevu123 and @mirotalk-57bab571
            I have figured out what the issue is with changing ports.
            An app update will be available soon that fixes this issue.

            MiroTalkM Offline
            MiroTalkM Offline
            MiroTalk
            wrote on last edited by
            #9

            @james said in Mirotalk - Participants can't see each other 2:

            I have figured out what the issue is with changing ports.
            An app update will be available soon that fixes this issue.

            Good! 👍

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            • E Offline
              E Offline
              ekevu123
              wrote on last edited by
              #10

              @james This issue is back

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              • jamesJ Offline
                jamesJ Offline
                james
                Staff
                wrote on last edited by
                #11

                Hello @avatar1024
                I was unable to reproduce this issue.
                Changed the ports from 25000 to 30000 and tested with my desktop and mobile phone with no issues.

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                • E Offline
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                  ekevu123
                  wrote on last edited by
                  #12

                  It has worked again now after changing the port and restarting the app. Does it need to be any port between 25000 and 30000?

                  jamesJ 1 Reply Last reply
                  0
                  • E ekevu123

                    It has worked again now after changing the port and restarting the app. Does it need to be any port between 25000 and 30000?

                    jamesJ Offline
                    jamesJ Offline
                    james
                    Staff
                    wrote on last edited by
                    #13

                    Hello @ekevu123
                    No. I've also just tested with port 5000.
                    But the ports need to be free since 100 ports will be used.
                    So if you set the port to 5000, from port 5000 to port 5100 will be used.
                    If a port in that range is used by another application, the mirotalk application will have issues.

                    MiroTalkM 1 Reply Last reply
                    1
                    • jamesJ james

                      Hello @ekevu123
                      No. I've also just tested with port 5000.
                      But the ports need to be free since 100 ports will be used.
                      So if you set the port to 5000, from port 5000 to port 5100 will be used.
                      If a port in that range is used by another application, the mirotalk application will have issues.

                      MiroTalkM Offline
                      MiroTalkM Offline
                      MiroTalk
                      wrote on last edited by MiroTalk
                      #14

                      @james said in Mirotalk - Participants can't see each other 2:

                      If a port in that range is used by another application, the mirotalk application will have issues.

                      You can try to enable the WebRtcServer feature by adding the following to your env file:

                      SFU_SERVER=true
                      

                      Then, RESTART your instance.

                      How it works:

                      • MiroTalk spawns one Worker per CPU core by default.
                      • Each Worker runs its own WebRtcServer on a dedicated port.
                      • Ports are assigned sequentially starting from a base port (eg: 25000).
                      • This approach keeps port management simple: you only need to open as many ports as you have Workers.

                      Optional: You can manually set the number of Workers using:

                      SFU_NUM_WORKERS=4
                      

                      Example:
                      A server with 4 CPU cores (or 4 Workers) and a base port of 25000 will use the following ports:

                      25000, 25001, 25002, 25003
                      

                      You only need to open these 4 ports on your firewall.

                      More about 👉 here

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                      • E Offline
                        E Offline
                        ekevu123
                        wrote on last edited by
                        #15

                        Thank you, I will try that!

                        Since I faced the issue temporarily yesterday, but didn't when I tried to reproduce it with my phone, is the explanation that the port I was trying to use for the conversation was temporarily blocked, and restarting the app later re-assigned the port, so it worked again when starting a new conversation?

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                        • MiroTalkM Offline
                          MiroTalkM Offline
                          MiroTalk
                          wrote on last edited by
                          #16

                          You're welcome.
                          It could also be that another app was using a port within the specified range, maybe not constantly, but whenever it needed it, causing a temporary conflict. 👍

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                          • E Offline
                            E Offline
                            ekevu123
                            wrote on last edited by
                            #17

                            That would indeed explain it, but - and that is probably a question to the Cloudron team - shouldn't Cloudron prevent exactly that?

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                            • E Offline
                              E Offline
                              ekevu123
                              wrote on last edited by
                              #18

                              I keep having the issue sporadically, which makes it hard to use Mirotalk as a constant video provider without testing the connection before every meeting.

                              1 Reply Last reply
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                              • jamesJ Offline
                                jamesJ Offline
                                james
                                Staff
                                wrote on last edited by
                                #19

                                Hello @ekevu123
                                Thanks for reporting.

                                I would rule out the networking issue with the ports since Cloudron does bind these ports on app startup.
                                Thus, the ports could only interfere on app startup, failing to start the app and not at runtime.
                                You can check this with:

                                lsof -i :25000-25100
                                

                                So there must be something else going on for you.
                                Is there any pattern to this sporadically appearing issue?

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                                • E Offline
                                  E Offline
                                  ekevu123
                                  wrote on last edited by
                                  #20

                                  No, I can't find any pattern, but I have just tested again after a server restart, and the issue persists

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                                  • jamesJ Offline
                                    jamesJ Offline
                                    james
                                    Staff
                                    wrote on last edited by
                                    #21

                                    Hello @ekevu123
                                    Can you share where you are hosting your Cloudron?

                                    E 1 Reply Last reply
                                    0
                                    • MiroTalkM Offline
                                      MiroTalkM Offline
                                      MiroTalk
                                      wrote on last edited by
                                      #22

                                      Also make sure that the firewall on your VPS/VDS is not enabled or blocking the required ports. For example, on Amazon EC2, if the inbound security group rules for the necessary RTC ports are not configured, the service will not work...

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                                      • jamesJ james

                                        Hello @ekevu123
                                        Can you share where you are hosting your Cloudron?

                                        E Offline
                                        E Offline
                                        ekevu123
                                        wrote on last edited by
                                        #23

                                        @james said in Mirotalk - Participants can't see each other 2:

                                        Hello @ekevu123
                                        Can you share where you are hosting your Cloudron?

                                        Netcup, root server
                                        Don't forget, though, that the issue isn't permanent.

                                        @MiroTalk said in Mirotalk - Participants can't see each other 2:

                                        Also make sure that the firewall on your VPS/VDS is not enabled or blocking the required ports. For example, on Amazon EC2, if the inbound security group rules for the necessary RTC ports are not configured, the service will not work...

                                        Thank you! I only let Cloudron handle this.

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                                        • jamesJ Offline
                                          jamesJ Offline
                                          james
                                          Staff
                                          wrote on last edited by
                                          #24

                                          Hello @ekevu123
                                          Next time the issue occurs please save the following logs

                                          • The MiroTalk SFU app log
                                          • the browser console log and network inspection log
                                          • /home/yellowtent/platformdata/logs/box.log
                                          • While this issue is occouring in the browser do:
                                            • Chrome based browsers go to brave://webrtc-internals/ and press Download the "webrtc-internals dump
                                            • FireFox based browsers go to about:webrtc and press Save Page

                                          This will help us to further narrow down the cause.

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