Inviting Team Members - Email Configuration Issue?

[badmonky]

Trying to add a team member in postiz says "invitation email sent"

The env file has EMAIL_PROVIDER="nodemailer" set.

However In the logs i see the following error:

Nov 12 10:53:25 172.18.0.1 - - [12/Nov/2025:17:53:25 +0000] "GET /api/settings/team HTTP/1.1" 200 137 "https://postiz.mydomain.co/settings" "Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/141.0.0.0 Safari/537.36"
Nov 12 10:53:30 172.18.0.1 - - [12/Nov/2025:17:53:30 +0000] "GET / HTTP/1.1" 307 15 "-" "Mozilla (CloudronHealth)"
Nov 12 10:53:34 Error: Invalid login: 535 5.7.8 Authentication failed
Nov 12 10:53:34 at SMTPConnection._formatError (/app/code/node_modules/nodemailer/lib/smtp-connection/index.js:809:19)
Nov 12 10:53:34 at SMTPConnection._actionAUTHComplete (/app/code/node_modules/nodemailer/lib/smtp-connection/index.js:1588:34)
Nov 12 10:53:34 at SMTPConnection.<anonymous> (/app/code/node_modules/nodemailer/lib/smtp-connection/index.js:556:26)
Nov 12 10:53:34 at SMTPConnection._processResponse (/app/code/node_modules/nodemailer/lib/smtp-connection/index.js:993:20)
Nov 12 10:53:34 at SMTPConnection._onData (/app/code/node_modules/nodemailer/lib/smtp-connection/index.js:774:14)
Nov 12 10:53:34 at SMTPConnection._onSocketData (/app/code/node_modules/nodemailer/lib/smtp-connection/index.js:195:44)
Nov 12 10:53:34 at Socket.emit (node:events:519:28)
Nov 12 10:53:34 at addChunk (node:internal/streams/readable:561:12)
Nov 12 10:53:34 at readableAddChunkPushByteMode (node:internal/streams/readable:512:3)
Nov 12 10:53:34 at Readable.push (node:internal/streams/readable:392:5)
Nov 12 10:53:34 at TCP.onStreamRead (node:internal/stream_base_commons:189:23) {
Nov 12 10:53:34 code: 'EAUTH',
Nov 12 10:53:34 response: '535 5.7.8 Authentication failed',
Nov 12 10:53:34 responseCode: 535,
Nov 12 10:53:34 command: 'AUTH PLAIN'
Nov 12 10:53:34 }
Nov 12 10:53:34 172.18.0.1 - - [12/Nov/2025:17:53:34 +0000] "POST /api/settings/team HTTP/1.1" 201 347 "https://postiz.mydomain.co/settings" "Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/141.0.0.0 Safari/537.36"
Nov 12 10:53:40 172.18.0.1 - - [12/Nov/2025:17:53:40 +0000] "GET / HTTP/1.1" 307 15 "-" "Mozilla (CloudronHealth)"

Are there any other configurations we have to take to make this work?

[badmonky]

Turns out to be a configuration issue of the email on the domain I am using. May be a good thing to mention in the postiz docs to double check those.

Still unsure what the expected behavior is now that the email goes out. It does not seem to add the user after they click the link. But that may be a postiz issue, not on cloudrons side.

[badmonky]

If anyone has similar issues. How i got around it was by adding a user to cloudron, and ask them to use the "Login with [cloudron instance name]".

[james]

Hello @badmonky
If you have chosen on installation that Cloudron should handle the user management, then Cloudron does handle the users.
I am not sure how Postiz acts if ODIC (Cloudron) is enabled and you invite local managed users.