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  3. Mailboxes since 9.0.10

Mailboxes since 9.0.10

Scheduled Pinned Locked Moved Solved Support
userinterfacemail
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  • luckowL Offline
    luckowL Offline
    luckow
    translator
    wrote last edited by
    #4

    same here with 9.0.12. 32 Mailboxes, 37 domains, countless aliases and 57 seconds to load them.

    Pronouns: he/him | Primary language: German

    1 Reply Last reply
    1
    • P Offline
      P Offline
      p44
      translator
      wrote last edited by
      #5

      I confirm the problem

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      • nebulonN Offline
        nebulonN Offline
        nebulon
        Staff
        wrote last edited by
        #6

        I can confirm that it becomes really slow in responding and showing the mailbox list. The issue is the usage information is fetched (and calculated) before we show the list.

        We will change that to do this in the background.

        P 1 Reply Last reply
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        • apesorgukA Offline
          apesorgukA Offline
          apesorguk
          wrote last edited by
          #7

          So I found that while trying to load mailboxes, it crashes the Mailbox Service. I have had to increase the mailbox to 7GB to get it to load, but still very slow at loading.

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          • nebulonN nebulon

            I can confirm that it becomes really slow in responding and showing the mailbox list. The issue is the usage information is fetched (and calculated) before we show the list.

            We will change that to do this in the background.

            P Offline
            P Offline
            p44
            translator
            wrote last edited by
            #8

            @nebulon Process can be changed using the same logic of the Disk Usage (fetch and calculate it in async mode or manually when requested)

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            • nebulonN Offline
              nebulonN Offline
              nebulon
              Staff
              wrote last edited by
              #9

              Fetching usage in the background is now solved with https://git.cloudron.io/platform/box/-/commit/4575a0ddce9d9cd7631e9a15b15c7caa5f4f1344

              1 Reply Last reply
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              • girishG Offline
                girishG Offline
                girish
                Staff
                wrote last edited by
                #10

                This is fixed in 9.0.13 .

                1 Reply Last reply
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                • girishG girish has marked this topic as solved
                • apesorgukA Offline
                  apesorgukA Offline
                  apesorguk
                  wrote last edited by apesorguk
                  #11

                  @girish One other thing

                  screenshot-my-intranet-apes-org-uk-2025-12-14-11-23-31.png

                  Seeing the menu to edit mailboxes is hidden as the list doesn't utilise the full screen. I thought this was an error at first, until I scrolled all the way to he bottom. The scroller doesn't show until reaching the bottom of the page.

                  It is a pain to have to scroll down to move across to access the mailbox menu. Especially when deleting multiple mailboxes by domain. Although we found that using the left and right keys on the keyboard sometimes allowed for horizontal scrolling. But still a pain to have to move left and right to make sure you're deleting the correct mailbox or editing it.

                  It would be so much easier to read if the list utilised the full screen.

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                  • nebulonN Offline
                    nebulonN Offline
                    nebulon
                    Staff
                    wrote last edited by
                    #12

                    @apesorguk the overflow should be fixed on latest 9.0 release. For the view width as well as the actions menu, we will improve on that with 9.1.

                    apesorgukA 1 Reply Last reply
                    1
                    • nebulonN nebulon

                      @apesorguk the overflow should be fixed on latest 9.0 release. For the view width as well as the actions menu, we will improve on that with 9.1.

                      apesorgukA Offline
                      apesorgukA Offline
                      apesorguk
                      wrote last edited by
                      #13

                      @nebulon That's great. Apart from that, it seems to be running smoothly; it still takes time to propagate the usage stats, but that doesn't really affect us.

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