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Cloudron Forum

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  1. Cloudron Forum
  2. Humhub
  3. anyone else with problems restoring from a backup?

anyone else with problems restoring from a backup?

Scheduled Pinned Locked Moved Humhub
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  • luckowL Offline
    luckowL Offline
    luckow
    translator
    wrote on last edited by luckow
    #1

    Fresh backup config from a cloudron instance 9.0.13 with humhub app version com.humhub.cloudronapp@1.8.4
    to a different cloudron instance 9.0.13 with humhub app version: com.humhub.cloudronapp@1.8.4

    It looks like something is wrong with the database:

    Dec 05 23:50:29 <h1>Invalid database configuration</h1>
    Dec 05 23:50:29 <p><strong>SQLSTATE[HY000] [1045] Access denied for user 'asdf'@'ghjk' (using password: YES)</strong></p>
    Dec 05 23:50:29 <p><strong>SQLSTATE[HY000] [1045] Access denied for user 'asdf'@'ghjk' (using password: YES)</strong></p>
    Dec 05 23:50:29 ==> Could not upgrade
    Dec 05 23:50:37 => Healthcheck error: AbortError: The operation was aborted
    Dec 05 23:50:42 => Healthcheck error: Error: connect ECONNREFUSED 172.18.17.9:8000
    ``

    Pronouns: he/him | Primary language: German

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    • luckowL luckow marked this topic as a question on
    • jamesJ Offline
      jamesJ Offline
      james
      Staff
      wrote on last edited by
      #2

      Hello @luckow
      The error states access denied error.
      Can you please check if the database is accessible from the web terminal?

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      • J Offline
        J Offline
        joseph
        Staff
        wrote on last edited by
        #3

        The issue was that config.php had hardcoded database credentials. Possibly from a very early package of HumHub which didn't use environment variables.

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        • J joseph marked this topic as a regular topic on

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