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Cloudron Forum

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  1. Cloudron Forum
  2. Vaultwarden
  3. Vaultwarden fails to start after update – DB migration error (SSO)

Vaultwarden fails to start after update – DB migration error (SSO)

Scheduled Pinned Locked Moved Solved Vaultwarden
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  • J Offline
    J Offline
    joseph
    Staff
    wrote on last edited by joseph
    #61

    Can you check the encoding of the database and also the tables?

    In the web terminal, first get the database name:

    echo $CLOUDRON_MYSQL_DATABASE
    

    Then, click the mysql button above and press enter. Replace DB_NAME_HERE . You should get utf8mb4

    mysql> SELECT   SCHEMA_NAME,   DEFAULT_CHARACTER_SET_NAME,   DEFAULT_COLLATION_NAME FROM information_schema.SCHEMATA WHERE SCHEMA_NAME = 'DB_NAME_HERE';
    +------------------+----------------------------+------------------------+
    | SCHEMA_NAME      | DEFAULT_CHARACTER_SET_NAME | DEFAULT_COLLATION_NAME |
    +------------------+----------------------------+------------------------+
    | fb30d5a9f5fd3620 | utf8mb4                    | utf8mb4_unicode_ci     |
    +------------------+----------------------------+------------------------+
    

    Then, check all the tables.

    mysql> SELECT   TABLE_NAME,   TABLE_TYPE,   ENGINE,   TABLE_COLLATION FROM information_schema.TABLES WHERE TABLE_SCHEMA = 'fb30d5a9f5fd3620' ORDER BY TABLE_NAME;
    +----------------------------+------------+--------+--------------------+
    | TABLE_NAME                 | TABLE_TYPE | ENGINE | TABLE_COLLATION    |
    +----------------------------+------------+--------+--------------------+
    | __diesel_schema_migrations | BASE TABLE | InnoDB | utf8mb4_unicode_ci |
    | archives                   | BASE TABLE | InnoDB | utf8mb4_unicode_ci |
    | attachments                | BASE TABLE | InnoDB | utf8mb4_unicode_ci |
    | auth_requests              | BASE TABLE | InnoDB | utf8mb4_unicode_ci |
    | ciphers                    | BASE TABLE | InnoDB | utf8mb4_unicode_ci |
    | ciphers_collections        | BASE TABLE | InnoDB | utf8mb4_unicode_ci |
    | collections                | BASE TABLE | InnoDB | utf8mb4_unicode_ci |
    | collections_groups         | BASE TABLE | InnoDB | utf8mb4_unicode_ci |
    | devices                    | BASE TABLE | InnoDB | utf8mb4_unicode_ci |
    | emergency_access           | BASE TABLE | InnoDB | utf8mb4_unicode_ci |
    | event                      | BASE TABLE | InnoDB | utf8mb4_unicode_ci |
    | favorites                  | BASE TABLE | InnoDB | utf8mb4_unicode_ci |
    | folders                    | BASE TABLE | InnoDB | utf8mb4_unicode_ci |
    | folders_ciphers            | BASE TABLE | InnoDB | utf8mb4_unicode_ci |
    | groups                     | BASE TABLE | InnoDB | utf8mb4_unicode_ci |
    | groups_users               | BASE TABLE | InnoDB | utf8mb4_unicode_ci |
    | invitations                | BASE TABLE | InnoDB | utf8mb4_unicode_ci |
    | org_policies               | BASE TABLE | InnoDB | utf8mb4_unicode_ci |
    | organization_api_key       | BASE TABLE | InnoDB | utf8mb4_unicode_ci |
    | organizations              | BASE TABLE | InnoDB | utf8mb4_unicode_ci |
    | sends                      | BASE TABLE | InnoDB | utf8mb4_unicode_ci |
    | sso_auth                   | BASE TABLE | InnoDB | utf8mb4_unicode_ci |
    | sso_users                  | BASE TABLE | InnoDB | utf8mb4_unicode_ci |
    | twofactor                  | BASE TABLE | InnoDB | utf8mb4_unicode_ci |
    | twofactor_duo_ctx          | BASE TABLE | InnoDB | utf8mb4_unicode_ci |
    | twofactor_incomplete       | BASE TABLE | InnoDB | utf8mb4_unicode_ci |
    | users                      | BASE TABLE | InnoDB | utf8mb4_unicode_ci |
    | users_collections          | BASE TABLE | InnoDB | utf8mb4_unicode_ci |
    | users_organizations        | BASE TABLE | InnoDB | utf8mb4_unicode_ci |
    +----------------------------+------------+--------+--------------------+
    29 rows in set (0.01 sec)
    
    

    If the table encoding is not the above, then first take a backup of the app and then follow the instructions at https://github.com/dani-garcia/vaultwarden/wiki/Using-the-MariaDB-(MySQL)-Backend#foreign-key-errors-collation-and-charset

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    1
    • T Offline
      T Offline
      Teiluj
      wrote on last edited by
      #62

      This seems to fix the issue indeed - At least from my side, there was a table collection charset mismatch.
      The other question is how it came to be.

      J 1 Reply Last reply
      1
      • T Teiluj

        This seems to fix the issue indeed - At least from my side, there was a table collection charset mismatch.
        The other question is how it came to be.

        J Offline
        J Offline
        joseph
        Staff
        wrote on last edited by
        #63

        @Teiluj this was a bug in vaultwarden a while go (which is why they maintain a wiki article on how to fix it up). https://github.com/search?q=repo%3Adani-garcia%2Fvaultwarden charset&type=issues

        1 Reply Last reply
        3
        • P Offline
          P Offline
          p44
          translator
          wrote on last edited by p44
          #64

          Same problem here. Restored to 1.24.4 and stopped automatic updates.

          1 Reply Last reply
          1
          • jdaviescoatesJ Offline
            jdaviescoatesJ Offline
            jdaviescoates
            wrote on last edited by
            #65

            I also had a not responding app and have reverted. Guess I need to look at that guide...

            I use Cloudron with Gandi & Hetzner

            1 Reply Last reply
            2
            • P Offline
              P Offline
              p44
              translator
              wrote on last edited by
              #66

              @jdaviescoates @joseph Thanks for your advice. I followed this guide: https://github.com/dani-garcia/vaultwarden/wiki/Using-the-MariaDB-(MySQL)-Backend#foreign-key-errors-collation-and-charset and problem now is fixed.

              thanks a lot

              1 Reply Last reply
              3
              • B Offline
                B Offline
                BetaBreak
                wrote on last edited by
                #67

                Is there a step by step instruction to solve this issue, for me it is unclear how to fix this issue. Thanks!

                1 Reply Last reply
                1
                • J Offline
                  J Offline
                  jayonrails
                  translator
                  wrote on last edited by
                  #68

                  The above posted link to the GitHub wiki seems to be the step by step instruction. Which is the part where you don't get forward?

                  1 Reply Last reply
                  2
                  • B Offline
                    B Offline
                    BetaBreak
                    wrote on last edited by BetaBreak
                    #69

                    Thanks, when I run the queries I don't get out put..
                    Should I do it before upgrading, and or in recovery mode?

                    1 Reply Last reply
                    0
                    • jamesJ Offline
                      jamesJ Offline
                      james
                      Staff
                      wrote on last edited by james
                      #70

                      Hello @d19dotca @teiluj @ikalou @p44 @jdaviescoates @betabreak @jayonrails
                      This issue was discussed before, and I did create a handy script to fix the issue.
                      Please see: https://forum.cloudron.io/topic/14812/vaultwarden-fails-to-start-after-update-db-migration-error-sso/24?_=1778581136537

                      I have also merged this topic into the original topic so there is no duplicate.

                      B 1 Reply Last reply
                      5
                      • jamesJ james referenced this topic on
                      • jamesJ james

                        Hello @d19dotca @teiluj @ikalou @p44 @jdaviescoates @betabreak @jayonrails
                        This issue was discussed before, and I did create a handy script to fix the issue.
                        Please see: https://forum.cloudron.io/topic/14812/vaultwarden-fails-to-start-after-update-db-migration-error-sso/24?_=1778581136537

                        I have also merged this topic into the original topic so there is no duplicate.

                        B Offline
                        B Offline
                        BetaBreak
                        wrote on last edited by
                        #71

                        @james ✔ it works, thanks!

                        jamesJ 1 Reply Last reply
                        1
                        • B BetaBreak

                          @james ✔ it works, thanks!

                          jamesJ Offline
                          jamesJ Offline
                          james
                          Staff
                          wrote on last edited by james
                          #72

                          Hello @BetaBreak
                          Great to read that it resolved your issue.
                          Always happy to help.

                          If possible, give the solution I linked also an upvote to improve the forum search.

                          1 Reply Last reply
                          2
                          • jamesJ james

                            Hello @vaultwarden users

                            Since users have voiced their concerns about manually editing the database I have created a bash script that does it for you.
                            Please follow these steps if you have this issue:

                            1. create an app backup of your @vaultwarden Cloudron app
                            2. put the erroring @vaultwarden app in recovery mode
                            3. open the File Manager of your @vaultwarden app and create a fix_db.sh file
                            4. copy and paste the following script into the just created fix_db.sh file:
                              #!/bin/bash
                              
                              echo "=> Checking if DEFAULT_CHARACTER_SET_NAME and DEFAULT_COLLATION_NAME are set to utf8mb4 and utf8mb4_unicode_ci"
                              
                              CURRENT_DEFAULT_CHARACTER_SET_NAME=$(mysql --silent --skip-column-names --user=${CLOUDRON_MYSQL_USERNAME} --password=${CLOUDRON_MYSQL_PASSWORD} --host=${CLOUDRON_MYSQL_HOST} ${CLOUDRON_MYSQL_DATABASE} -e "SELECT DEFAULT_CHARACTER_SET_NAME FROM information_schema.SCHEMATA WHERE SCHEMA_NAME = '${CLOUDRON_MYSQL_DATABASE}';" 2>/dev/null)
                              CURRENT_DEFAULT_COLLATION_NAME=$(mysql --silent --skip-column-names --user=${CLOUDRON_MYSQL_USERNAME} --password=${CLOUDRON_MYSQL_PASSWORD} --host=${CLOUDRON_MYSQL_HOST} ${CLOUDRON_MYSQL_DATABASE} -e "SELECT DEFAULT_COLLATION_NAME FROM information_schema.SCHEMATA WHERE SCHEMA_NAME = '${CLOUDRON_MYSQL_DATABASE}';" 2>/dev/null)
                              FIX_NEEDED=0
                              
                              if [ "${CURRENT_DEFAULT_CHARACTER_SET_NAME}" != "utf8mb4" ] || [ "${CURRENT_DEFAULT_COLLATION_NAME}" != "utf8mb4_unicode_ci" ]; then
                                  echo "=> DEFAULT_CHARACTER_SET_NAME or DEFAULT_COLLATION_NAME is not set to utf8mb4 or utf8mb4_unicode_ci."
                                  echo "==> Current values are: DEFAULT_CHARACTER_SET_NAME=${CURRENT_DEFAULT_CHARACTER_SET_NAME}, DEFAULT_COLLATION_NAME=${CURRENT_DEFAULT_COLLATION_NAME}"
                                  FIX_NEEDED=1
                              else
                                  echo "=> DEFAULT_CHARACTER_SET_NAME is ${CURRENT_DEFAULT_CHARACTER_SET_NAME} and DEFAULT_COLLATION_NAME is ${CURRENT_DEFAULT_COLLATION_NAME}"
                                  echo "=> Nothing to do - quitting."
                                  FIX_NEEDED=0
                                  exit 0
                              fi
                              
                              if [ ${FIX_NEEDED} -eq 1 ]; then
                                  read -p "Have you created a backup of your Cloudron Vaultwarden app? (y/N): " yn
                                  case $yn in
                                      [Yy]* )
                                          echo "=> Setting database character set and collation to utf8mb4 and utf8mb4_unicode_ci."
                                          mysql --user=${CLOUDRON_MYSQL_USERNAME} --password=${CLOUDRON_MYSQL_PASSWORD} --host=${CLOUDRON_MYSQL_HOST} ${CLOUDRON_MYSQL_DATABASE} -e "ALTER DATABASE \`${CLOUDRON_MYSQL_DATABASE}\` CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci;" 2>/dev/null
                                          echo "=> Converting all tables to character set utf8mb4 and collation utf8mb4_unicode_ci."
                                          mysql --silent --skip-column-names \
                                --user="${CLOUDRON_MYSQL_USERNAME}" \
                                --password="${CLOUDRON_MYSQL_PASSWORD}" \
                                --host="${CLOUDRON_MYSQL_HOST}" \
                                "${CLOUDRON_MYSQL_DATABASE}" \
                                -e "SELECT CONCAT('ALTER TABLE \`', TABLE_NAME,'\` CONVERT TO CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci;') AS CharSetConvert FROM INFORMATION_SCHEMA.TABLES WHERE TABLE_SCHEMA='${CLOUDRON_MYSQL_DATABASE}' AND TABLE_TYPE=\"BASE TABLE\";" 2>/dev/null | while read -r sql_command; do
                                              echo "==> Executing: ${sql_command}"
                                              mysql --user=${CLOUDRON_MYSQL_USERNAME} --password=${CLOUDRON_MYSQL_PASSWORD} --host=${CLOUDRON_MYSQL_HOST} ${CLOUDRON_MYSQL_DATABASE} -e "SET foreign_key_checks=0; ${sql_command} SET foreign_key_checks=1;" 2>/dev/null
                                          done
                                          ;;
                                      [Nn]* )
                                          echo "=> Please create a backup of your database before proceeding with the fix. Exiting."
                                          exit 1
                                          ;;
                                      * )
                                          echo "=> Invalid response. Please answer with y or n. Exiting."
                                          exit 1
                                          ;;
                                  esac
                              fi
                              
                            5. open the Web Terminal of your @vaultwarden Cloudron app
                            6. execute the following command:
                              bash /app/data/fix_db.sh
                              
                            7. Execute the following command to start @vaultwarden:
                              /app/pkg/start.sh
                              
                            8. Validate if your @vaultwarden is now working correctly
                            9. If validated working, you can delete the fix_db.sh file and disable the recovery mode of your @vaultwarden Cloudron app

                            Note:
                            If there are issues with the copy and paste from Windows devices apperent by error messages like line 2: $'\r': command not found, please run the following command to fix the script:

                            sed -i 's/\r$//g' /app/data/fix_db.sh
                            

                            If you run into any issues, copy the output of the terminal, post it here and restore your app from the backup created.

                            jdaviescoatesJ Offline
                            jdaviescoatesJ Offline
                            jdaviescoates
                            wrote on last edited by jdaviescoates
                            #73

                            @james said:

                            Please follow these steps if you have this issue:

                            Can this script be run on the working version I reverted to, or do I need to update to the broken version and then run it?

                            Edit: yes, it seems fixing the db and then updating also works fine.

                            I use Cloudron with Gandi & Hetzner

                            1 Reply Last reply
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