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Cloudron Forum

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  1. Cloudron Forum
  2. Vaultwarden
  3. Vaultwarden fails to start after update – DB migration error (SSO)

Vaultwarden fails to start after update – DB migration error (SSO)

Scheduled Pinned Locked Moved Solved Vaultwarden
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  • J Offline
    J Offline
    joseph
    Staff
    wrote last edited by joseph
    #61

    Can you check the encoding of the database and also the tables?

    In the web terminal, first get the database name:

    echo $CLOUDRON_MYSQL_DATABASE
    

    Then, click the mysql button above and press enter. Replace DB_NAME_HERE . You should get utf8mb4

    mysql> SELECT   SCHEMA_NAME,   DEFAULT_CHARACTER_SET_NAME,   DEFAULT_COLLATION_NAME FROM information_schema.SCHEMATA WHERE SCHEMA_NAME = 'DB_NAME_HERE';
    +------------------+----------------------------+------------------------+
    | SCHEMA_NAME      | DEFAULT_CHARACTER_SET_NAME | DEFAULT_COLLATION_NAME |
    +------------------+----------------------------+------------------------+
    | fb30d5a9f5fd3620 | utf8mb4                    | utf8mb4_unicode_ci     |
    +------------------+----------------------------+------------------------+
    

    Then, check all the tables.

    mysql> SELECT   TABLE_NAME,   TABLE_TYPE,   ENGINE,   TABLE_COLLATION FROM information_schema.TABLES WHERE TABLE_SCHEMA = 'fb30d5a9f5fd3620' ORDER BY TABLE_NAME;
    +----------------------------+------------+--------+--------------------+
    | TABLE_NAME                 | TABLE_TYPE | ENGINE | TABLE_COLLATION    |
    +----------------------------+------------+--------+--------------------+
    | __diesel_schema_migrations | BASE TABLE | InnoDB | utf8mb4_unicode_ci |
    | archives                   | BASE TABLE | InnoDB | utf8mb4_unicode_ci |
    | attachments                | BASE TABLE | InnoDB | utf8mb4_unicode_ci |
    | auth_requests              | BASE TABLE | InnoDB | utf8mb4_unicode_ci |
    | ciphers                    | BASE TABLE | InnoDB | utf8mb4_unicode_ci |
    | ciphers_collections        | BASE TABLE | InnoDB | utf8mb4_unicode_ci |
    | collections                | BASE TABLE | InnoDB | utf8mb4_unicode_ci |
    | collections_groups         | BASE TABLE | InnoDB | utf8mb4_unicode_ci |
    | devices                    | BASE TABLE | InnoDB | utf8mb4_unicode_ci |
    | emergency_access           | BASE TABLE | InnoDB | utf8mb4_unicode_ci |
    | event                      | BASE TABLE | InnoDB | utf8mb4_unicode_ci |
    | favorites                  | BASE TABLE | InnoDB | utf8mb4_unicode_ci |
    | folders                    | BASE TABLE | InnoDB | utf8mb4_unicode_ci |
    | folders_ciphers            | BASE TABLE | InnoDB | utf8mb4_unicode_ci |
    | groups                     | BASE TABLE | InnoDB | utf8mb4_unicode_ci |
    | groups_users               | BASE TABLE | InnoDB | utf8mb4_unicode_ci |
    | invitations                | BASE TABLE | InnoDB | utf8mb4_unicode_ci |
    | org_policies               | BASE TABLE | InnoDB | utf8mb4_unicode_ci |
    | organization_api_key       | BASE TABLE | InnoDB | utf8mb4_unicode_ci |
    | organizations              | BASE TABLE | InnoDB | utf8mb4_unicode_ci |
    | sends                      | BASE TABLE | InnoDB | utf8mb4_unicode_ci |
    | sso_auth                   | BASE TABLE | InnoDB | utf8mb4_unicode_ci |
    | sso_users                  | BASE TABLE | InnoDB | utf8mb4_unicode_ci |
    | twofactor                  | BASE TABLE | InnoDB | utf8mb4_unicode_ci |
    | twofactor_duo_ctx          | BASE TABLE | InnoDB | utf8mb4_unicode_ci |
    | twofactor_incomplete       | BASE TABLE | InnoDB | utf8mb4_unicode_ci |
    | users                      | BASE TABLE | InnoDB | utf8mb4_unicode_ci |
    | users_collections          | BASE TABLE | InnoDB | utf8mb4_unicode_ci |
    | users_organizations        | BASE TABLE | InnoDB | utf8mb4_unicode_ci |
    +----------------------------+------------+--------+--------------------+
    29 rows in set (0.01 sec)
    
    

    If the table encoding is not the above, then first take a backup of the app and then follow the instructions at https://github.com/dani-garcia/vaultwarden/wiki/Using-the-MariaDB-(MySQL)-Backend#foreign-key-errors-collation-and-charset

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    • T Offline
      T Offline
      Teiluj
      wrote last edited by
      #62

      This seems to fix the issue indeed - At least from my side, there was a table collection charset mismatch.
      The other question is how it came to be.

      J 1 Reply Last reply
      1
      • T Teiluj

        This seems to fix the issue indeed - At least from my side, there was a table collection charset mismatch.
        The other question is how it came to be.

        J Offline
        J Offline
        joseph
        Staff
        wrote last edited by
        #63

        @Teiluj this was a bug in vaultwarden a while go (which is why they maintain a wiki article on how to fix it up). https://github.com/search?q=repo%3Adani-garcia%2Fvaultwarden charset&type=issues

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        • P Offline
          P Offline
          p44
          translator
          wrote last edited by p44
          #64

          Same problem here. Restored to 1.24.4 and stopped automatic updates.

          1 Reply Last reply
          1
          • jdaviescoatesJ Offline
            jdaviescoatesJ Offline
            jdaviescoates
            wrote last edited by
            #65

            I also had a not responding app and have reverted. Guess I need to look at that guide...

            I use Cloudron with Gandi & Hetzner

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            • P Offline
              P Offline
              p44
              translator
              wrote last edited by
              #66

              @jdaviescoates @joseph Thanks for your advice. I followed this guide: https://github.com/dani-garcia/vaultwarden/wiki/Using-the-MariaDB-(MySQL)-Backend#foreign-key-errors-collation-and-charset and problem now is fixed.

              thanks a lot

              1 Reply Last reply
              3
              • B Offline
                B Offline
                BetaBreak
                wrote last edited by
                #67

                Is there a step by step instruction to solve this issue, for me it is unclear how to fix this issue. Thanks!

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                1
                • J Offline
                  J Offline
                  jayonrails
                  translator
                  wrote last edited by
                  #68

                  The above posted link to the GitHub wiki seems to be the step by step instruction. Which is the part where you don't get forward?

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                  • B Offline
                    B Offline
                    BetaBreak
                    wrote last edited by BetaBreak
                    #69

                    Thanks, when I run the queries I don't get out put..
                    Should I do it before upgrading, and or in recovery mode?

                    1 Reply Last reply
                    0
                    • jamesJ Offline
                      jamesJ Offline
                      james
                      Staff
                      wrote last edited by james
                      #70

                      Hello @d19dotca @teiluj @ikalou @p44 @jdaviescoates @betabreak @jayonrails
                      This issue was discussed before, and I did create a handy script to fix the issue.
                      Please see: https://forum.cloudron.io/topic/14812/vaultwarden-fails-to-start-after-update-db-migration-error-sso/24?_=1778581136537

                      I have also merged this post into the other topic so there is no duplicate.

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