Trying to add a mailbox but says it already exsists

[apesorguk]

I am trying to add a mailbox, but it says it already exsists but when I search the mailbox, nothing shows.

[joseph]

Maybe there is a Mailing List of the same name? (The error message is still misleading).

[apesorguk]

No mailing lists at all. Another strange thing is I can add them as an alias without error.

[james]

Do you have any app that is using the developer@ mailbox?

[apesorguk]

No we don't I have checked every app we use.

[apesorguk]

is there no way to search via terminal?

[joseph]

@apesorguk Can you try running this via SSH?

mysql -uroot -ppassword -e "SELECT name, domain FROM box.mailboxes"

Is developer listed there?

Can you also check the REST request in the Network tab of your browser?

[apesorguk]

Yes it is showing there, for somereason just not showing on the GUI

[apesorguk]

Ok so I deleted the alias we had for it under development and tried to add the mailbox and now its worked. Bare in mind I only added the alias after the error to see if I get the error adding as a alias.

[joseph]

If you hit it again, we should definitely investigate further.