Redirect loop on dashboard

[ErnieBernie10]

After install of cloudron 9 I get a redirect loop when accessing the server. Tested with domain name and direct IP Access

Vendor: Hetzner Product: vServer
Linux: 6.8.0-100-generic
Ubuntu: noble 24.04
Execution environment: kvm
Processor: Intel Xeon Processor (Skylake, IBRS, no TSX)
BIOS NotSpecified  CPU @ 2.0GHz x 4
RAM: 7937244KB
Disk: /dev/sda1        58G
[OK]	node version is correct
[OK]	IPv6 is enabled and public IPv6 address is working
[OK]	docker is running
[OK]	docker version is correct
[OK]	MySQL is running
[OK]	netplan is good
[OK]	DNS is resolving via systemd-resolved
[OK]	unbound is running
[OK]	nginx is running
[OK]	dashboard cert is valid
[OK]	dashboard is reachable via loopback
[OK]	No pending database migrations
Error: No such object: mysql
[FAIL]	Service 'mysql' container is not running!
Error: No such object: postgresql
[FAIL]	Service 'postgresql' container is not running!
Error: No such object: mongodb
[FAIL]	Service 'mongodb' container is not running!
Error: No such object: mail
[FAIL]	Service 'mail' container is not running!
Error: No such object: graphite
[FAIL]	Service 'graphite' container is not running!
Error: No such object: sftp
[FAIL]	Service 'sftp' container is not running!
[OK]	box v9.0.18 is running
[FAIL]	https://my.DOMAIN.me is not the dashboard domain. Check if DNS is set properly to this server
Using domain server:
Name: 127.0.0.53
Address: 127.0.0.53#53
Aliases:

my.DOMAIN.me has address REDACTED
my.DOMAIN.me has address REDACTED
my.DOMAIN.me has IPv6 address REDACTED
my.DOMAIN.me has IPv6 address REDACTED

I know it says DNS is not setup properly but even when using the IP i get the same result.

[james]

Hello @erniebernie10
Sorry to hear that you are having problems.
It looks like none of the docker services are starting.
Can you check with:

docker ps

and

systemctl status docker.service

[ErnieBernie10]

Hi James. Thanks for your response. You are correct docker ps shows no runnin containers. Docker itself is running though. Here's the output:

root@private:~# docker ps
CONTAINER ID   IMAGE     COMMAND   CREATED   STATUS    PORTS     NAMES
root@private:~# systemctl status docker
● docker.service - Docker Application Container Engine
     Loaded: loaded (/usr/lib/systemd/system/docker.service; enabled; preset: enabled)
    Drop-In: /etc/systemd/system/docker.service.d
             └─cloudron.conf
     Active: active (running) since Wed 2026-02-18 07:03:52 UTC; 6min ago
TriggeredBy: ● docker.socket
       Docs: https://docs.docker.com
   Main PID: 1019 (dockerd)
      Tasks: 11
     Memory: 99.2M (peak: 101.1M)
        CPU: 1.305s
     CGroup: /system.slice/docker.service
             └─1019 /usr/bin/dockerd -H fd:// --log-driver=journald --exec-opt native.cgroupdriver=cgroupfs --storage-driver=overlay2 --experimental --ip6tables --userland-proxy=false

Feb 18 07:03:51 private dockerd[1019]: time="2026-02-18T07:03:51.139247272Z" level=info msg="[graphdriver] trying configured driver: overlay2"
Feb 18 07:03:51 private dockerd[1019]: time="2026-02-18T07:03:51.350527447Z" level=info msg="Loading containers: start."
Feb 18 07:03:52 private dockerd[1019]: time="2026-02-18T07:03:52.145115079Z" level=warning msg="Error (Unable to complete atomic operation, key modified) deleting object [endpoint_count 3fd1fdde08a516f46c907a30049a7e67209e1a>
Feb 18 07:03:52 private dockerd[1019]: time="2026-02-18T07:03:52.248958301Z" level=info msg="Loading containers: done."
Feb 18 07:03:52 private dockerd[1019]: time="2026-02-18T07:03:52.280294502Z" level=info msg="Docker daemon" commit=01f442b containerd-snapshotter=false storage-driver=overlay2 version=28.1.1
Feb 18 07:03:52 private dockerd[1019]: time="2026-02-18T07:03:52.280721811Z" level=info msg="Initializing buildkit"
Feb 18 07:03:52 private dockerd[1019]: time="2026-02-18T07:03:52.338253041Z" level=info msg="Completed buildkit initialization"
Feb 18 07:03:52 private dockerd[1019]: time="2026-02-18T07:03:52.361316367Z" level=info msg="Daemon has completed initialization"
Feb 18 07:03:52 private dockerd[1019]: time="2026-02-18T07:03:52.361522438Z" level=info msg="API listen on /run/docker.sock"
Feb 18 07:03:52 private systemd[1]: Started docker.service - Docker Application Container Engine.

[joseph]

@erniebernie10 looks like you are behind Cloudflare? (since there are multiple lines for DNS resolution output). Can you disable Cloudflare? This is a common issue with cloudflare. Usually, the fix is to disable it and in Cloudflare crypto settings, set SSL to "Full SSL (Strict) mode" to avoid redirect loops. See our docs note - https://docs.cloudron.io/domains#cloudflare-dns

[ErnieBernie10]

@joseph I did a full reinstall and changed the cloudflare SSL setting and now the issue is resolved. Thanks for the help!