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  1. Cloudron Forum
  2. OnlyOffice
  3. OnlyOffice 1.26.0: Document editor loads blank in Nextcloud integration

OnlyOffice 1.26.0: Document editor loads blank in Nextcloud integration

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  • I Offline
    I Offline
    ikalou
    wrote last edited by
    #1

    Hi,

    After updating OnlyOffice to 1.26.0, the document editor stopped working when opened from Nextcloud. The editor iframe loads correctly, but the document remains blank.

    Browser console showed:

    Loading failed for the <script> with source
    "https://<onlyoffice-domain>/9.4.0-7ccb82f2cfdf2a42bd640661c9759f9e/web-apps/apps/common/Analytics.js"
    

    Along with CSP warnings blocking scripts from the OnlyOffice domain.

    Setup:

    Nextcloud hosted on Hetzner Storage Share version Nextcloud Hub 25 Autumn (32.0.9)
    OnlyOffice 1.26.0 (Cloudron package), underlying OnlyOffice Document Server 9.4.0
    Connected via the official ONLYOFFICE app for Nextcloud

    Resolution:
    Downgrading back to 1.25.1 via Cloudron backup restore fixed the issue immediately, confirming the regression was introduced in 1.26.0.
    Has anyone else experienced this?
    Thanks

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    0
    • jdaviescoatesJ Offline
      jdaviescoatesJ Offline
      jdaviescoates
      wrote last edited by
      #2

      It's working for me. But often I find after an OnlyOffice update I need to go back into /settings/admin/onlyoffice in Nextcloud and re-save the settings in there. Give that a try? 🙂

      I use Cloudron with Gandi & Hetzner

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      • jamesJ Offline
        jamesJ Offline
        james
        Staff
        wrote last edited by
        #3

        Hello @ikalou
        I noticed that OnlyOffice can be very picky with browsers and browser addons.
        Can you try using your OnlyOffice from a clean Chrome based or Firefox browser?

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