Unable to Uninstall ReleaseBell

[thetomester13]

When I try to remove an instance of the ReleaseBell app, I get the following error:

Sep 15 16:27:49 box:apptask releasebell.example.com error uninstalling app: Error: ENOTEMPTY: directory not empty, rmdir '/home/yellowtent/appsdata/4541171f-e82c-4ee9-a3c9-313ca0d6a163'
Sep 15 16:27:49 box:apptask releasebell.example.com updating app with values: {"installationState":"error","installationProgress":"ENOTEMPTY: directory not empty, rmdir '/home/yellowtent/appsdata/4541171f-e82c-4ee9-a3c9-313ca0d6a163'"}
Sep 15 16:27:49 box:apptask Apptask completed with error { Error: ENOTEMPTY: directory not empty, rmdir '/home/yellowtent/appsdata/4541171f-e82c-4ee9-a3c9-313ca0d6a163'
Jan 01 00:00:00 at Object.rmdirSync (fs.js:680:3)
Jan 01 00:00:00 at /home/yellowtent/box/node_modules/safetydance/index.js:101:55
Jan 01 00:00:00 at safeCall (/home/yellowtent/box/node_modules/safetydance/index.js:26:21)
Jan 01 00:00:00 at Object.rmdirSync (/home/yellowtent/box/node_modules/safetydance/index.js:101:12)
Jan 01 00:00:00 at deleteAppDir (/home/yellowtent/box/src/apptask.js:192:26)
Jan 01 00:00:00 at /home/yellowtent/box/node_modules/async/dist/async.js:3880:24
Jan 01 00:00:00 at replenish (/home/yellowtent/box/node_modules/async/dist/async.js:1011:17)
Jan 01 00:00:00 at iterateeCallback (/home/yellowtent/box/node_modules/async/dist/async.js:995:17)
Jan 01 00:00:00 at /home/yellowtent/box/node_modules/async/dist/async.js:969:16
Jan 01 00:00:00 at /home/yellowtent/box/node_modules/async/dist/async.js:3885:13
Jan 01 00:00:00 errno: -39,
Jan 01 00:00:00 syscall: 'rmdir',
Jan 01 00:00:00 code: 'ENOTEMPTY',
Jan 01 00:00:00 path:
Jan 01 00:00:00 '/home/yellowtent/appsdata/4541171f-e82c-4ee9-a3c9-313ca0d6a163' }
Sep 15 16:27:49 box:apptask Apptask completed for 4541171f-e82c-4ee9-a3c9-313ca0d6a163

[girish]

@thetomester13 Are you able to remove the directory by ssh'ing into the server?

rm -rf /home/yellowtent/appsdata/4541171f-e82c-4ee9-a3c9-313ca0d6a163/*

and then try to uninstall? Before removing, can you quickly check what is inside that directory? Is there a redis directory?

[thetomester13]

In order to get the Terminal to connect properly, I first had to 'configure' the app so it was back up and running. After that however, it said that the only directory in /home was cloudron, no mention of yellowtent at all. So I'm quite confused now...

[msbt]

@girish meant to connect to the server itself, not the app, there you should be able to see what's inside the folder

[thetomester13]

@msbt d'oh! That worked, I was able to delete the app successfully after manually (and with sudo) deleting the contents of that directory.
@girish that directory contained an empty data directory and that's it. Hope that helps debugging!