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  3. Firefox problem with ONLYOFFICE (Package v1.0.1)

Firefox problem with ONLYOFFICE (Package v1.0.1)

Scheduled Pinned Locked Moved Solved OnlyOffice
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    • luckowL Online
      luckowL Online
      luckow
      translator
      wrote on last edited by
      #1

      Since the last update, no document in Nextcloud can be opened in ONLYOFFICE with Firefox. Chromium has no problems.
      Maybe this? ->

      Dec 05 11:33:03 [2019-12-05T11:33:03.820] [ERROR] nodeJS - changesError: docId = 1013443019 Error: TypeError: qe.zEb is not a function Script: https://onlyoffice.example.com/sdkjs/common/libfont/wasm/fonts.js Line: 40:388 userAgent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.14; rv:70.0) Gecko/20100101 Firefox/70.0 platform: MacIntel isLoadFullApi: false isDocumentLoadComplete: false StackTrace: @https://onlyoffice.example.com/sdkjs/common/libfont/wasm/fonts.js:40:388
      Dec 05 11:33:03 @https://onlyoffice.example.com/sdkjs/common/libfont/wasm/fonts.js:40:395

      Pronouns: he/him | Primary language: German

      murgeroM 1 Reply Last reply
      0
      • luckowL luckow

        Since the last update, no document in Nextcloud can be opened in ONLYOFFICE with Firefox. Chromium has no problems.
        Maybe this? ->

        Dec 05 11:33:03 [2019-12-05T11:33:03.820] [ERROR] nodeJS - changesError: docId = 1013443019 Error: TypeError: qe.zEb is not a function Script: https://onlyoffice.example.com/sdkjs/common/libfont/wasm/fonts.js Line: 40:388 userAgent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.14; rv:70.0) Gecko/20100101 Firefox/70.0 platform: MacIntel isLoadFullApi: false isDocumentLoadComplete: false StackTrace: @https://onlyoffice.example.com/sdkjs/common/libfont/wasm/fonts.js:40:388
        Dec 05 11:33:03 @https://onlyoffice.example.com/sdkjs/common/libfont/wasm/fonts.js:40:395

        murgeroM Offline
        murgeroM Offline
        murgero
        App Dev
        wrote on last edited by
        #2

        @luckow Could try clearing cache or reinstalling onlyoffice?

        --
        https://urgero.org
        ~ Professional Nerd. Freelance Programmer. ~

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        • nebulonN Away
          nebulonN Away
          nebulon
          Staff
          wrote on last edited by
          #3

          I cannot reproduce this issue with Firefox (version 71) Is this a specific document type?

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          • luckowL Online
            luckowL Online
            luckow
            translator
            wrote on last edited by
            #4

            Problem solved. With the oldest support tip: "Have you turned it off and on again?"
            Conclusion: It was a local computer error.

            Pronouns: he/him | Primary language: German

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