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  3. Firefox problem with ONLYOFFICE (Package v1.0.1)

Firefox problem with ONLYOFFICE (Package v1.0.1)

Scheduled Pinned Locked Moved Solved OnlyOffice
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  • luckowL Offline
    luckowL Offline
    luckow
    translator
    wrote on last edited by
    #1

    Since the last update, no document in Nextcloud can be opened in ONLYOFFICE with Firefox. Chromium has no problems.
    Maybe this? ->

    Dec 05 11:33:03 [2019-12-05T11:33:03.820] [ERROR] nodeJS - changesError: docId = 1013443019 Error: TypeError: qe.zEb is not a function Script: https://onlyoffice.example.com/sdkjs/common/libfont/wasm/fonts.js Line: 40:388 userAgent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.14; rv:70.0) Gecko/20100101 Firefox/70.0 platform: MacIntel isLoadFullApi: false isDocumentLoadComplete: false StackTrace: @https://onlyoffice.example.com/sdkjs/common/libfont/wasm/fonts.js:40:388
    Dec 05 11:33:03 @https://onlyoffice.example.com/sdkjs/common/libfont/wasm/fonts.js:40:395

    Pronouns: he/him | Primary language: German

    murgeroM 1 Reply Last reply
    0
    • luckowL luckow

      Since the last update, no document in Nextcloud can be opened in ONLYOFFICE with Firefox. Chromium has no problems.
      Maybe this? ->

      Dec 05 11:33:03 [2019-12-05T11:33:03.820] [ERROR] nodeJS - changesError: docId = 1013443019 Error: TypeError: qe.zEb is not a function Script: https://onlyoffice.example.com/sdkjs/common/libfont/wasm/fonts.js Line: 40:388 userAgent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.14; rv:70.0) Gecko/20100101 Firefox/70.0 platform: MacIntel isLoadFullApi: false isDocumentLoadComplete: false StackTrace: @https://onlyoffice.example.com/sdkjs/common/libfont/wasm/fonts.js:40:388
      Dec 05 11:33:03 @https://onlyoffice.example.com/sdkjs/common/libfont/wasm/fonts.js:40:395

      murgeroM Offline
      murgeroM Offline
      murgero
      App Dev
      wrote on last edited by
      #2

      @luckow Could try clearing cache or reinstalling onlyoffice?

      --
      https://urgero.org
      ~ Professional Nerd. Freelance Programmer. ~

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      • nebulonN Offline
        nebulonN Offline
        nebulon
        Staff
        wrote on last edited by
        #3

        I cannot reproduce this issue with Firefox (version 71) Is this a specific document type?

        1 Reply Last reply
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        • luckowL Offline
          luckowL Offline
          luckow
          translator
          wrote on last edited by
          #4

          Problem solved. With the oldest support tip: "Have you turned it off and on again?"
          Conclusion: It was a local computer error.

          Pronouns: he/him | Primary language: German

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