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Cloudron Forum

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  1. Cloudron Forum
  2. App Wishlist
  3. Chatwoot - Simple and elegant live chat software

Chatwoot - Simple and elegant live chat software

Scheduled Pinned Locked Moved Solved App Wishlist
49 Posts 11 Posters 8.6k Views 14 Watching
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    • AizatA Offline
      AizatA Offline
      Aizat
      wrote on last edited by
      #35

      Hi there, @girish any updates on this? I've contacted Cloudron (spoke to Johannes) but I was told that you guys are going to be occupied with the upcoming updates.
      So I also contacted Chatwoot, apparently they have completed the basic version and are waiting for feedback from the Cloudron team to publish it on the app store.

      Would really love to use Chatwoot as a stable solution in replace of FreeScout (so many errors in Github, and I've just encountered one today). Chatwoot support is solid, I can imagine this app will be a gem if added in Cloudron.
      Thank you!

      timconsidineT 1 Reply Last reply
      2
      • AizatA Aizat

        Hi there, @girish any updates on this? I've contacted Cloudron (spoke to Johannes) but I was told that you guys are going to be occupied with the upcoming updates.
        So I also contacted Chatwoot, apparently they have completed the basic version and are waiting for feedback from the Cloudron team to publish it on the app store.

        Would really love to use Chatwoot as a stable solution in replace of FreeScout (so many errors in Github, and I've just encountered one today). Chatwoot support is solid, I can imagine this app will be a gem if added in Cloudron.
        Thank you!

        timconsidineT Offline
        timconsidineT Offline
        timconsidine
        App Dev
        wrote on last edited by timconsidine
        #36

        @aizat at the risk of being a broken record, try installing and using the unofficial version : it works fine : let cloudron get to it when they can, but you can be productive today

        EDIT : if you need help to install, shout

        AizatA 1 Reply Last reply
        0
        • nebulonN Offline
          nebulonN Offline
          nebulon
          Staff
          wrote on last edited by nebulon
          #37

          I have now started to take a closer look and cloned the existing repo into our app library at https://git.cloudron.io/cloudron/chatwoot-app

          @sojan_official and @v_shnu please let us know if you want push right to our repo

          Sorry that this took us so long to get around it. A brief look already shows that this package is very far, however not based on our docker base image as far as I can tell, so looking into this now 😄

          1 Reply Last reply
          5
          • timconsidineT timconsidine

            @aizat at the risk of being a broken record, try installing and using the unofficial version : it works fine : let cloudron get to it when they can, but you can be productive today

            EDIT : if you need help to install, shout

            AizatA Offline
            AizatA Offline
            Aizat
            wrote on last edited by
            #38

            @timconsidine Thank you so much! 🙂 Its definitely not my level of technical prowess to handle it myself now. I'll do abit of research and will let you know if I'm stuck 🙂 good to learn new things.

            @nebulon Thank you so much 😄 😄

            1 Reply Last reply
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            • nebulonN Offline
              nebulonN Offline
              nebulon
              Staff
              wrote on last edited by
              #39

              I have ported the app package to our base image now and the app at least starts up and seems to be running with basic functionality. I haven't had the time yet to dig deeper into its functionality to find more possibly missing bits in the package, but I've published it as unstable for a start so others can quickly give it a try.

              As a heads-up the email integration is not done yet, so don't expect anything there so far 🙂

              timconsidineT 1 Reply Last reply
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              • nebulonN nebulon

                I have ported the app package to our base image now and the app at least starts up and seems to be running with basic functionality. I haven't had the time yet to dig deeper into its functionality to find more possibly missing bits in the package, but I've published it as unstable for a start so others can quickly give it a try.

                As a heads-up the email integration is not done yet, so don't expect anything there so far 🙂

                timconsidineT Offline
                timconsidineT Offline
                timconsidine
                App Dev
                wrote on last edited by
                #40

                @nebulon great work, thanks

                1 Reply Last reply
                1
                • ianhyzyI Offline
                  ianhyzyI Offline
                  ianhyzy
                  wrote on last edited by ianhyzy
                  #41

                  Just tried this out and it works great! Would love to have email but I got website embeds and twitter working in a snap! much better than rocket chat's version of this
                  edit: one bug is that images and file attachments seem to be broken, including setting channel icons in the client.

                  nebulonN 1 Reply Last reply
                  2
                  • ianhyzyI ianhyzy

                    Just tried this out and it works great! Would love to have email but I got website embeds and twitter working in a snap! much better than rocket chat's version of this
                    edit: one bug is that images and file attachments seem to be broken, including setting channel icons in the client.

                    nebulonN Offline
                    nebulonN Offline
                    nebulon
                    Staff
                    wrote on last edited by
                    #42

                    @ianhyzy thanks for the feedback, package v0.2.0 has the upload issue fixed now.

                    1 Reply Last reply
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                    • nebulonN Offline
                      nebulonN Offline
                      nebulon
                      Staff
                      wrote on last edited by
                      #43

                      I will mark this here as solved, lets continue in the new forum category for Chatwoot now at https://forum.cloudron.io/category/135/chatwoot

                      v_shnuV 1 Reply Last reply
                      3
                      • v_shnuV Offline
                        v_shnuV Offline
                        v_shnu
                        wrote on last edited by
                        #44

                        @nebulon awesome 🙂 Thank you. Let us know if you need anything from us. I started with the Chatwoot base image to have something working quickly. 😅

                        1 Reply Last reply
                        2
                        • nebulonN nebulon

                          I will mark this here as solved, lets continue in the new forum category for Chatwoot now at https://forum.cloudron.io/category/135/chatwoot

                          v_shnuV Offline
                          v_shnuV Offline
                          v_shnu
                          wrote on last edited by
                          #45

                          @nebulon @girish Also it would be great if we could have access to the repo. vishnu at chatwoot dot com and sojan at chatwoot dot com.

                          girishG nebulonN 2 Replies Last reply
                          0
                          • v_shnuV v_shnu

                            @nebulon @girish Also it would be great if we could have access to the repo. vishnu at chatwoot dot com and sojan at chatwoot dot com.

                            girishG Offline
                            girishG Offline
                            girish
                            Staff
                            wrote on last edited by
                            #46

                            @v_shnu Can you register yourself at https://git.cloudron.io/ and give us the gitlab handles?

                            1 Reply Last reply
                            0
                            • v_shnuV v_shnu

                              @nebulon @girish Also it would be great if we could have access to the repo. vishnu at chatwoot dot com and sojan at chatwoot dot com.

                              nebulonN Offline
                              nebulonN Offline
                              nebulon
                              Staff
                              wrote on last edited by
                              #47

                              @v_shnu I was able to find your account but not the one from sojan. You should have developer rights to the repo now.

                              v_shnuV 1 Reply Last reply
                              3
                              • nebulonN nebulon

                                @v_shnu I was able to find your account but not the one from sojan. You should have developer rights to the repo now.

                                v_shnuV Offline
                                v_shnuV Offline
                                v_shnu
                                wrote on last edited by
                                #48

                                @nebulon Sojan's username would be sojan-official. Thank you.

                                nebulonN 1 Reply Last reply
                                1
                                • v_shnuV v_shnu

                                  @nebulon Sojan's username would be sojan-official. Thank you.

                                  nebulonN Offline
                                  nebulonN Offline
                                  nebulon
                                  Staff
                                  wrote on last edited by
                                  #49

                                  @v_shnu thanks, I've added him as a developer to the repo as well

                                  1 Reply Last reply
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                                  • nebulonN nebulon locked this topic on
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