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GitLab email notifications


  • Staff

    I am trying to nail down an issue that we have with our gitlab install. We don't get mail notifications for new PR or issues opened in most projects. I say most because we still do get notifications for some projects, I am not sure why. Everything seems the same.

    Has anyone else hit this issue? I am debugging in the meantime.


  • Staff

    OK, I found something in sidekiq.log. There seems to be some exception with incoming mail enabled (though it seems unrelated to outgoing mail 🤔 )


  • Staff

    This is the log for the curious:

    2020-04-28T06:33:33.415Z 316 TID-gnijp9h20 WARN: {"context":"Job raised exception","job":{"class":"ActiveJob::QueueAdapters::SidekiqAdapter::JobWrapper","wrapped":"ActionMailer::DeliveryJob","queue":"mailers","args":[{"job_class":"ActionMailer::DeliveryJob","job_id":"b059832d-d2fa-4fa7-b77d-dd41b584d2d2","provider_job_id":null,"queue_name":"mailers","priority":null,"arguments":["Notify","new_issue_email","deliver_now",3,4,null],"executions":0,"exception_executions":{},"locale":"en","timezone":"UTC","enqueued_at":"2020-04-28T06:33:02Z"}],"retry":3,"jid":"d4b28d5dd53817c99673f18b","created_at":1588055582.4997237,"meta.user":"girish","meta.project":"students/test","meta.root_namespace":"students","meta.caller_id":"NewIssueWorker","correlation_id":"0493ab21c3df4cedd3888c561354dd42","enqueued_at":1588055613.3291318,"error_message":"Mail::AddressList can not parse |git.app@cloudron.fun+0b13d7fe4f6e4bbd106cd0c14b253da7@cloudron.fun|: Only able to parse up to \"git.app@cloudron.fun+0b13d7fe4f6e4bbd106cd0c14b253da7@cloudron.fun\"","error_class":"Mail::Field::IncompleteParseError","failed_at":1588055582.6816742,"retry_count":0},"jobstr":"{\"class\":\"ActiveJob::QueueAdapters::SidekiqAdapter::JobWrapper\",\"wrapped\":\"ActionMailer::DeliveryJob\",\"queue\":\"mailers\",\"args\":[{\"job_class\":\"ActionMailer::DeliveryJob\",\"job_id\":\"b059832d-d2fa-4fa7-b77d-dd41b584d2d2\",\"provider_job_id\":null,\"queue_name\":\"mailers\",\"priority\":null,\"arguments\":[\"Notify\",\"new_issue_email\",\"deliver_now\",3,4,null],\"executions\":0,\"exception_executions\":{},\"locale\":\"en\",\"timezone\":\"UTC\",\"enqueued_at\":\"2020-04-28T06:33:02Z\"}],\"retry\":3,\"jid\":\"d4b28d5dd53817c99673f18b\",\"created_at\":1588055582.4997237,\"meta.user\":\"girish\",\"meta.project\":\"students/test\",\"meta.root_namespace\":\"students\",\"meta.caller_id\":\"NewIssueWorker\",\"correlation_id\":\"0493ab21c3df4cedd3888c561354dd42\",\"enqueued_at\":1588055613.3291318,\"error_message\":\"Mail::AddressList can not parse |git.app@cloudron.fun+0b13d7fe4f6e4bbd106cd0c14b253da7@cloudron.fun|: Only able to parse up to \\\"git.app@cloudron.fun+0b13d7fe4f6e4bbd106cd0c14b253da7@cloudron.fun\\\"\",\"error_class\":\"Mail::Field::IncompleteParseError\",\"failed_at\":1588055582.6816742,\"retry_count\":0}"}
    2020-04-28T06:33:33.415Z 316 TID-gnijp9h20 WARN: Mail::Field::IncompleteParseError: Mail::AddressList can not parse |git.app@cloudron.fun+187e4c509bb50fcc238870fefa9ff479@cloudron.fun|: Only able to parse up to "git.app@cloudron.fun+187e4c509bb50fcc238870fefa9ff479@cloudron.fun"
    2020-04-28T06:33:33.415Z 316 TID-gnijp9h20 WARN: /home/git/gitlab/vendor/bundle/ruby/2.5.0/gems/mail-2.7.1/lib/mail/parsers/address_lists_parser.rb:33230:in `parse'
    /home/git/gitlab/vendor/bundle/ruby/2.5.0/gems/mail-2.7.1/lib/mail/elements/address.rb:192:in `parse'
    /home/git/gitlab/vendor/bundle/ruby/2.5.0/gems/mail-2.7.1/lib/mail/elements/address.rb:30:in `initialize'
    /home/git/gitlab/app/mailers/notify.rb:122:in `new'
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    /home/git/gitlab/app/mailers/notify.rb:148:in `mail_new_thread'
    /home/git/gitlab/app/mailers/emails/issues.rb:8:in `new_issue_email'
    /home/git/gitlab/vendor/bundle/ruby/2.5.0/gems/actionpack-6.0.2/lib/abstract_controller/base.rb:196:in `process_action'
    /home/git/gitlab/vendor/bundle/ruby/2.5.0/gems/actionpack-6.0.2/lib/abstract_controller/callbacks.rb:42:in `block in process_action'
    /home/git/gitlab/vendor/bundle/ruby/2.5.0/gems/activesupport-6.0.2/lib/active_support/callbacks.rb:112:in `block in run_callbacks'
    /home/git/gitlab/lib/gitlab/i18n.rb:55:in `with_locale'
    /home/git/gitlab/lib/gitlab/i18n.rb:65:in `with_default_locale'
    /home/git/gitlab/app/mailers/application_mailer.rb:22:in `render_with_default_locale'
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    /home/git/gitlab/vendor/bundle/ruby/2.5.0/gems/activesupport-6.0.2/lib/active_support/callbacks.rb:139:in `run_callbacks'
    /home/git/gitlab/vendor/bundle/ruby/2.5.0/gems/actionpack-6.0.2/lib/abstract_controller/callbacks.rb:41:in `process_action'
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    /home/git/gitlab/vendor/bundle/ruby/2.5.0/gems/actionmailer-6.0.2/lib/action_mailer/rescuable.rb:25:in `block in process'
    /home/git/gitlab/vendor/bundle/ruby/2.5.0/gems/actionmailer-6.0.2/lib/action_mailer/rescuable.rb:17:in `handle_exceptions'
    /home/git/gitlab/vendor/bundle/ruby/2.5.0/gems/actionmailer-6.0.2/lib/action_mailer/rescuable.rb:24:in `process'
    /home/git/gitlab/vendor/bundle/ruby/2.5.0/gems/actionview-6.0.2/lib/action_view/rendering.rb:39:in `process'
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    /home/git/gitlab/vendor/bundle/ruby/2.5.0/gems/actionmailer-6.0.2/lib/action_mailer/message_delivery.rb:113:in `deliver_now'
    /home/git/gitlab/vendor/bundle/ruby/2.5.0/gems/actionmailer-6.0.2/lib/action_mailer/delivery_job.rb:24:in `perform'
    /home/git/gitlab/vendor/bundle/ruby/2.5.0/gems/activejob-6.0.2/lib/active_job/execution.rb:39:in `block in perform_now'
    /home/git/gitlab/vendor/bundle/ruby/2.5.0/gems/activesupport-6.0.2/lib/active_support/callbacks.rb:112:in `block in run_callbacks'
    /home/git/gitlab/vendor/bundle/ruby/2.5.0/gems/sentry-raven-2.9.0/lib/raven/integrations/rails/active_job.rb:18:in `capture_and_reraise_with_sentry'
    /home/git/gitlab/vendor/bundle/ruby/2.5.0/gems/sentry-raven-2.9.0/lib/raven/integrations/rails/active_job.rb:12:in `block (2 levels) in included'
    /home/git/gitlab/vendor/bundle/ruby/2.5.0/gems/activesupport-6.0.2/lib/active_support/callbacks.rb:121:in `instance_exec'
    /home/git/gitlab/vendor/bundle/ruby/2.5.0/gems/activesupport-6.0.2/lib/active_support/callbacks.rb:121:in `block in run_callbacks'
    /home/git/gitlab/vendor/bundle/ruby/2.5.0/gems/marginalia-1.8.0/lib/marginalia/railtie.rb:37:in `block (2 levels) in insert_into_active_job'
    /home/git/gitlab/vendor/bundle/ruby/2.5.0/gems/activesupport-6.0.2/lib/active_support/callbacks.rb:121:in `instance_exec'
    /home/git/gitlab/vendor/bundle/ruby/2.5.0/gems/activesupport-6.0.2/lib/active_support/callbacks.rb:121:in `block in run_callbacks'
    /home/git/gitlab/vendor/bundle/ruby/2.5.0/gems/i18n-1.8.2/lib/i18n.rb:313:in `with_locale'
    /home/git/gitlab/vendor/bundle/ruby/2.5.0/gems/activejob-6.0.2/lib/active_job/translation.rb:9:in `block (2 levels) in <module:Translation>'
    /home/git/gitlab/vendor/bundle/ruby/2.5.0/gems/activesupport-6.0.2/lib/active_support/callbacks.rb:121:in `instance_exec'
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    /home/git/gitlab/vendor/bundle/ruby/2.5.0/gems/activesupport-6.0.2/lib/active_support/core_ext/time/zones.rb:66:in `use_zone'
    /home/git/gitlab/vendor/bundle/ruby/2.5.0/gems/activejob-6.0.2/lib/active_job/timezones.rb:9:in `block (2 levels) in <module:Timezones>'
    /home/git/gitlab/vendor/bundle/ruby/2.5.0/gems/activesupport-6.0.2/lib/active_support/callbacks.rb:121:in `instance_exec'
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    /home/git/gitlab/vendor/bundle/ruby/2.5.0/gems/activesupport-6.0.2/lib/active_support/reloader.rb:71:in `wrap'
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    /home/git/gitlab/vendor/bundle/ruby/2.5.0/gems/sidekiq-5.2.7/lib/sidekiq/processor.rb:132:in `block (4 levels) in dispatch'
    /home/git/gitlab/vendor/bundle/ruby/2.5.0/gems/sidekiq-5.2.7/lib/sidekiq/processor.rb:250:in `stats'
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    /home/git/gitlab/vendor/bundle/ruby/2.5.0/gems/sidekiq-5.2.7/lib/sidekiq/job_logger.rb:8:in `call'
    /home/git/gitlab/vendor/bundle/ruby/2.5.0/gems/sidekiq-5.2.7/lib/sidekiq/processor.rb:126:in `block (2 levels) in dispatch'
    /home/git/gitlab/vendor/bundle/ruby/2.5.0/gems/sidekiq-5.2.7/lib/sidekiq/job_retry.rb:74:in `global'
    /home/git/gitlab/vendor/bundle/ruby/2.5.0/gems/sidekiq-5.2.7/lib/sidekiq/processor.rb:125:in `block in dispatch'
    /home/git/gitlab/vendor/bundle/ruby/2.5.0/gems/sidekiq-5.2.7/lib/sidekiq/logging.rb:48:in `with_context'
    /home/git/gitlab/vendor/bundle/ruby/2.5.0/gems/sidekiq-5.2.7/lib/sidekiq/logging.rb:42:in `with_job_hash_context'
    /home/git/gitlab/vendor/bundle/ruby/2.5.0/gems/sidekiq-5.2.7/lib/sidekiq/processor.rb:124:in `dispatch'
    /home/git/gitlab/vendor/bundle/ruby/2.5.0/gems/sidekiq-5.2.7/lib/sidekiq/processor.rb:163:in `process'
    /home/git/gitlab/vendor/bundle/ruby/2.5.0/gems/sidekiq-5.2.7/lib/sidekiq/processor.rb:83:in `process_one'
    /home/git/gitlab/vendor/bundle/ruby/2.5.0/gems/sidekiq-5.2.7/lib/sidekiq/processor.rb:71:in `run'
    /home/git/gitlab/vendor/bundle/ruby/2.5.0/gems/sidekiq-5.2.7/lib/sidekiq/util.rb:16:in `watchdog'
    /home/git/gitlab/vendor/bundle/ruby/2.5.0/gems/sidekiq-5.2.7/lib/sidekiq/util.rb:25:in `block in safe_thread'
    

    But good news, disabling incoming mail makes it all work!


  • Staff

    I pushed a new package that should fix notifications.



  • #heretoo #thanksforthefix


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