Status LDAP integration?

[nebulon]

Unfortunately not really. I guess you could try to update your existing, then install a new instance and import a backup from the other into that.
I am not sure though what really happens if user account emails would clash between old and LDAP users in Freescout.

[girish]

@nebulon would be great to migrate our freescout instance also!

[imc67]

@girish said in Status LDAP integration?:

@nebulon would be great to migrate our freescout instance also!

I think I wait with ours until you have experienced

[nebulon]

Alright, we managed to migrate our own instance now. Freescout matches users by email, so it would merge the user profiles from LDAP and built-in. The process is as follows:

1. update your current instance to latest version
2. install LDAP module and activate on old version (if not done already, this can also be done later but since the license key does not work multiple times, this is the safer option)
3. create a fresh backup after LDAP module activation
4. Install a fresh FreeScout app instance on your Cloudron
5. Import the latest backup of your old installation into this app
6. Login to new app and verify things are working
7. You can now uninstall the old app instance and probably relocate the new one to the old domain

[imc67]

@nebulon this is as usual excellent news and way of working in Cloudron!

Tomorrow morning I’ll migrate two instances!

[humptydumpty]

Would the 2FA carry over through LDAP if i switch my freescout instance over to the new version or do I also need to get the freescout 2FA module?

[girish]

This post is deleted!