Status LDAP integration?
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Since I kind of got stuck eventually somewhere in the auth framework, of which I am no expert, we have provided the freescout team a Cloudron to be able to reproduce the login issue.
They have managed to fix this upstream, so I am trying to work out how we can test this with maybe a test license for package updates...once that is resolved we can finally push a package which supports LDAP
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We have published a new app package now, which contains the LDAP fixes.
The app can be installed with cloudron usermanagement now, however that feature only works if the Freescout LDAP module is also purchased. Once it is activated, just restart the app and it should work.In order to use this, a fresh FreeScout instance has to be installed!
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We have published a new app package now, which contains the LDAP fixes.
The app can be installed with cloudron usermanagement now, however that feature only works if the Freescout LDAP module is also purchased. Once it is activated, just restart the app and it should work.In order to use this, a fresh FreeScout instance has to be installed!
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Unfortunately not really. I guess you could try to update your existing, then install a new instance and import a backup from the other into that.
I am not sure though what really happens if user account emails would clash between old and LDAP users in Freescout. -
We have published a new app package now, which contains the LDAP fixes.
The app can be installed with cloudron usermanagement now, however that feature only works if the Freescout LDAP module is also purchased. Once it is activated, just restart the app and it should work.In order to use this, a fresh FreeScout instance has to be installed!
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@girish said in Status LDAP integration?:
@nebulon would be great to migrate our freescout instance also!
I think I wait with ours until you have experienced
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Alright, we managed to migrate our own instance now. Freescout matches users by email, so it would merge the user profiles from LDAP and built-in. The process is as follows:
- update your current instance to latest version
- install LDAP module and activate on old version (if not done already, this can also be done later but since the license key does not work multiple times, this is the safer option)
- create a fresh backup after LDAP module activation
- Install a fresh FreeScout app instance on your Cloudron
- Import the latest backup of your old installation into this app
- Login to new app and verify things are working
- You can now uninstall the old app instance and probably relocate the new one to the old domain
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Alright, we managed to migrate our own instance now. Freescout matches users by email, so it would merge the user profiles from LDAP and built-in. The process is as follows:
- update your current instance to latest version
- install LDAP module and activate on old version (if not done already, this can also be done later but since the license key does not work multiple times, this is the safer option)
- create a fresh backup after LDAP module activation
- Install a fresh FreeScout app instance on your Cloudron
- Import the latest backup of your old installation into this app
- Login to new app and verify things are working
- You can now uninstall the old app instance and probably relocate the new one to the old domain
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Would the 2FA carry over through LDAP if i switch my freescout instance over to the new version or do I also need to get the freescout 2FA module?
