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  1. Cloudron Forum
  2. WordPress (Developer)
  3. Installing WordPress Importer fails

Installing WordPress Importer fails

Scheduled Pinned Locked Moved Solved WordPress (Developer)
wordpressimportexport
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  • jdaviescoatesJ Offline
    jdaviescoatesJ Offline
    jdaviescoates
    wrote on last edited by jdaviescoates
    #1
    1. fresh install of unmanaged WordPress
    2. run all the updates
    3. go to /wp-admin/import.php click on Install under WordPress
    4. get this error
    Installation failed: {"success":true,"data":{"install":"plugin","slug":"wordpress-importer","pluginName":"WordPress Importer","activateUrl":"https:\/\/uniteddiversity.org\/wp-admin\/plugins.php?_wpnonce=5a53772901&action=activate&plugin=wordpress-importer\/wordpress-importer.php"}} <!-- Performance optimized by Redis Object Cache. Learn more: https://wprediscache.com --> 
    
    1. Hit F5, looks like it did actually install

    I use Cloudron with Gandi & Hetzner

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    • girishG Offline
      girishG Offline
      girish
      Staff
      wrote on last edited by girish
      #2

      @jdaviescoates Can you try with the latest redis-cache plugin or use the latest unmanaged WP package? I think all issues are probably connected to that.

      03103a39-e942-495f-9c9d-d36dfa95a515-image.png

      jdaviescoatesJ 1 Reply Last reply
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      • girishG girish

        @jdaviescoates Can you try with the latest redis-cache plugin or use the latest unmanaged WP package? I think all issues are probably connected to that.

        03103a39-e942-495f-9c9d-d36dfa95a515-image.png

        jdaviescoatesJ Offline
        jdaviescoatesJ Offline
        jdaviescoates
        wrote on last edited by
        #3

        @girish said in Installing WordPress Importer fails:

        Can you try with the latest redis-cache plugin or use the latest unmanaged WP package?

        As far as I'm aware I was using the latest everything, but similarly to some of my other WordPress reports last night, the next time I did it out all worked fine (which doesn't help work out what the actual issue was, but nevermind)

        I use Cloudron with Gandi & Hetzner

        jdaviescoatesJ 1 Reply Last reply
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        • jdaviescoatesJ jdaviescoates

          @girish said in Installing WordPress Importer fails:

          Can you try with the latest redis-cache plugin or use the latest unmanaged WP package?

          As far as I'm aware I was using the latest everything, but similarly to some of my other WordPress reports last night, the next time I did it out all worked fine (which doesn't help work out what the actual issue was, but nevermind)

          jdaviescoatesJ Offline
          jdaviescoatesJ Offline
          jdaviescoates
          wrote on last edited by jdaviescoates
          #4

          Just to say, I just tried installing WordPress Importer again on a new install and this time it worked fine, so whatever the problem was seems to have been resolved.

          @girish I think this can be marked as solved (it's too old for me to edit, turn into a question and mark solved myself).

          I use Cloudron with Gandi & Hetzner

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